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photos of parcels

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
rambo1
EX ROYAL MAIL
Posts: 3266
Joined: 12 Jun 2013, 20:00
Gender: Male

Re: photos of parcels

Post by rambo1 »

Dorset Plodder wrote: ↑
22 Mar 2022, 08:59
TopperGas wrote: ↑
19 Mar 2022, 19:47
But you're customer friendly Dorset and unfortunately most of us aren't.

It would be different if people on the rounds were happy, smiling and friendly but on my round they are often skint, depressed and miserable.

Apart from one or two the druggies, prozzies and welfare work dodgers are not the sort of people I really want to associate with and that extra minute I find fumbling around trying to take a photo in their presence is most uncomfortable indeed.
I can certainly sympathise with anyone having to deliver to some of these sink estates TG, I think a lot of us forget that there's some really shite duties out there when we're moaning about how hard done by we are. I'm very aware that I deliver to a "Nice" area. Bet no-one's fighting to nick your duty on a resign? Hope the better weather improves your residents outlook.:cuppa
They'll be happier with the nice weather. They'll be able to sit outside on the obligatory 'outdoor settee' smoking their joints.
Foxel
EX ROYAL MAIL
Posts: 514
Joined: 04 Oct 2021, 21:20
Gender: Male

Re: photos of parcels

Post by Foxel »

Acca Dacca wrote: ↑
20 Mar 2022, 13:56
deltaforce wrote: ↑
20 Mar 2022, 09:48
SpacePhoenix wrote: ↑
20 Mar 2022, 09:22
1560loopsayear wrote: ↑
20 Mar 2022, 09:19
All in the name of keeping up good customer relations and not leaving them with a scowl on their face.
The customer is the person sending it not the person receiving it
Yes but most of the time it’s the receiver that has paid for the service so they have good reason to be peeved.
Technically the receiver pays our customer to get their parcel to them and our customer pays Royal Mail to get it to their customer
What if the receiver bought directly from the Royal Mail website. Would we be our own customer? :crazy:
I'm turning purple!
Acca Dacca
Posts: 3226
Joined: 16 Aug 2009, 17:13
Gender: Male

Re: photos of parcels

Post by Acca Dacca »

Foxel wrote: ↑
22 Mar 2022, 22:26
Acca Dacca wrote: ↑
20 Mar 2022, 13:56
deltaforce wrote: ↑
20 Mar 2022, 09:48
SpacePhoenix wrote: ↑
20 Mar 2022, 09:22
1560loopsayear wrote: ↑
20 Mar 2022, 09:19
All in the name of keeping up good customer relations and not leaving them with a scowl on their face.
The customer is the person sending it not the person receiving it
Yes but most of the time it’s the receiver that has paid for the service so they have good reason to be peeved.
Technically the receiver pays our customer to get their parcel to them and our customer pays Royal Mail to get it to their customer
What if the receiver bought directly from the Royal Mail website. Would we be our own customer? :crazy:
Yes

And if you posted a stamped or recorded letter to someone you deliver to on your walk, you could personally be the customer and also deliver it
If you tolerate this, then your paid break will be next
Dorset Plodder
Posts: 4351
Joined: 29 Apr 2009, 20:05
Gender: Male

Re: photos of parcels

Post by Dorset Plodder »

rambo1 wrote: ↑
22 Mar 2022, 19:07

They'll be happier with the nice weather. They'll be able to sit outside on the obligatory 'outdoor settee' smoking their joints :left: .

You know sometimes when you see these types you wonder whose got it right? Us workers who have to spend a £1000 plus a month just to stand still or these layabouts who appear to have a pretty decent time? Don't think I could handle the "Lifesyle" though.:cuppa
Like all Wage Slaves, he had two crosses to bear: The people he worked for and the people he worked with! (Stephen Vizinczey.)
mjd24
Posts: 1409
Joined: 11 May 2008, 18:48

Re: photos of parcels

Post by mjd24 »

Dorset Plodder wrote: ↑
23 Mar 2022, 12:23
rambo1 wrote: ↑
22 Mar 2022, 19:07

They'll be happier with the nice weather. They'll be able to sit outside on the obligatory 'outdoor settee' smoking their joints :left: .

You know sometimes when you see these types you wonder whose got it right? Us workers who have to spend a £1000 plus a month just to stand still or these layabouts who appear to have a pretty decent time? Don't think I could handle the "Lifesyle" though.:cuppa

Id imagine most of these sorts of people are in desperate states of mental despair and just about struggling through life one day at a time.
TopperGas
Posts: 3523
Joined: 13 Feb 2021, 22:46
Gender: Male

Re: photos of parcels

Post by TopperGas »

TBH they don't seem to give that impression, pretty sure they feel sorry for us having to deliver their post in all weathers!
postslippete
Posts: 4198
Joined: 14 Jul 2014, 16:27
Gender: Male

Re: photos of parcels

Post by postslippete »

Dorset Plodder wrote: ↑
23 Mar 2022, 12:23

Id imagine most of these sorts of people are in desperate states of mental despair and just about struggling through life one day at a time.

They certainly are those types DP

The sun was shining today but that didn't stop 3 cop cars down the street doing the usual drugs raid
On the face of it, shareholder value is the dumbest idea in the world.
2yearpostie
Posts: 1839
Joined: 03 Mar 2020, 15:36
Gender: Male

Re: photos of parcels

Post by 2yearpostie »

Why is photo evidence not available on all products?
Although only currently available with Royal Mail Tracked 24® and Royal Mail Tracked 48® non signature services, future releases will look to extend the offering to further products. A list of specific Royal Mail Tracked® products where photo-on-delivery is available can be found here.


From the rm webpage.
TopperGas
Posts: 3523
Joined: 13 Feb 2021, 22:46
Gender: Male

Re: photos of parcels

Post by TopperGas »

:cry
2yearpostie wrote: ↑
01 Apr 2022, 16:31
Why is photo evidence not available on all products?
Although only currently available with Royal Mail Tracked 24® and Royal Mail Tracked 48® non signature services, future releases will look to extend the offering to further products. A list of specific Royal Mail Tracked® products where photo-on-delivery is available can be found here.


From the rm webpage.
My assumption is if we took photos on none tracked items then they wouldn't be uploaded so the customer could also see them?

Plus DoR doesn't create large financial losses for RM given the minimal compensation paid out.
Woody Guthrie
Posts: 5166
Joined: 29 Sep 2018, 20:47
Gender: Male

Re: photos of parcels

Post by Woody Guthrie »

Thing is as well, if you start offering the same level of service for your non-premium products it kind of makes customers question the need to fork out for the premium stuff.

I think they call it Premium Pricing differentiation, when you con/vince people they're getting something special for that bit of extra cost.

Undermines the whole thing if you offer the same service for everything.
Only dead fish follow the current
nightcrawler
Posts: 189
Joined: 20 Sep 2018, 17:05
Gender: Male

Re: photos of parcels

Post by nightcrawler »

Another annoying thing is when you’re trying to take a photo on a bright, sunny day - you can’t see F all on the screen! I just point it roughly in the right direction, click and hope for the best!
mjd24
Posts: 1409
Joined: 11 May 2008, 18:48

Re: photos of parcels

Post by mjd24 »

nightcrawler wrote: ↑
02 Apr 2022, 16:42
Another annoying thing is when you’re trying to take a photo on a bright, sunny day - you can’t see F all on the screen! I just point it roughly in the right direction, click and hope for the best!
It seems like the screens on the pda’s i use are a lot darker now than previously. . . is there a way to increase the brightness?
2yearpostie
Posts: 1839
Joined: 03 Mar 2020, 15:36
Gender: Male

Re: photos of parcels

Post by 2yearpostie »

mjd24 wrote: ↑
03 Apr 2022, 10:24
nightcrawler wrote: ↑
02 Apr 2022, 16:42
Another annoying thing is when you’re trying to take a photo on a bright, sunny day - you can’t see F all on the screen! I just point it roughly in the right direction, click and hope for the best!
It seems like the screens on the pda’s i use are a lot darker now than previously. . . is there a way to increase the brightness?
3 dots top of screen
settings
brightness
scroll up.
claretandblue
Posts: 914
Joined: 01 Aug 2007, 12:14

Re: photos of parcels

Post by claretandblue »

mjd24 wrote: ↑
03 Apr 2022, 10:24
nightcrawler wrote: ↑
02 Apr 2022, 16:42
Another annoying thing is when you’re trying to take a photo on a bright, sunny day - you can’t see F all on the screen! I just point it roughly in the right direction, click and hope for the best!
It seems like the screens on the pda’s i use are a lot darker now than previously. . . is there a way to increase the brightness?
Pull down the screen from the top, it shows the brightness bar like on a phone.