Offices 'officially' in trouble?

[sindba]

Simon's latest...erm...thing, will update more later with an RMCtv thread...

looking at our delivery offices, overall, we are delivering a good service in most officers.
but we have more to do.
there are a small number of delivery offices where the quality performance is disproportionately impacting overall national performance.
we have over twelve hundred delivery offices, and you can see that just twenty five offices or around two percent of our offices are responsible for around about twenty five percent of our delayed items. nationally, ten of our offices are less than one percent are impacting fourteen.
of our delays.

Where the f**k is he getting his data from?!

Almost every office has massive delays after the revision disaster.

"Well done Team! There are no American tanks in Baghdad!"

[fb1969]

" around two percent of our offices are responsible for around about twenty five percent of our delayed items"

Not sure why any offices would be "responsible" for delay. Responsibility lies with piss poor management throughout the system but starting from the very top.

RM is rotting thanks to the relentless charge to the bottom - taking on more work while cutting back on resources then endlessly blaming the delivery failures on the delivery staff who are stuck at the bottom of the pile. Add to that an exhausted workforce after nearly two years of relentless pressure and a union that seems just as happy to attack their members as the managers are, and it is surprising things aren't even worse.

[DGH]

Where the f**k is he getting his data from?!

Almost every office has massive delays after the revision disaster.

"Well done Team! There are no American tanks in Baghdad!"

SIMON SAYS:

Team! It's great that you're asking questions about our data - that shows we're increasing engagement with our people and that's always (another!) success! But, Team, we need to believe that we can succeed. And it's very hard to believe that you can succeed unless you have data that says you can. Do you see where I'm going with this? If we all just wish hard enough, the mail will be delivered, even in the intsy weensy tiny fraction of offices that are struggling. So I've given you the data, and it's over to you! Thanks for being so brilliant (except those of you in the tiny few number of offices who're letting us all down by not wishing hard enough - I'll be sending teams of special 'Wish Fairies' to help you out, and when they arrive, trust me, you'll be wishing you'd never been born).

[crimson king]

Where the f**k is he getting his data from?!

Almost every office has massive delays after the revision disaster.

"Well done Team! There are no American tanks in Baghdad!"

SIMON SAYS:

Team! It's great that you're asking questions about our data - that shows we're increasing engagement with our people and that's always (another!) success! But, Team, we need to believe that we can succeed. And it's very hard to believe that you can succeed unless you have data that says you can. Do you see where I'm going with this? If we all just wish hard enough, the mail will be delivered, even in the intsy weensy tiny fraction of offices that are struggling. So I've given you the data, and it's over to you! Thanks for being so brilliant (except those of you in the tiny few number of offices who're letting us all down by not wishing hard enough - I'll be sending teams of special 'Wish Fairies' to help you out, and when they arrive, trust me, you'll be wishing you'd never been born).

Ha ha, brilliant!

[Dorset Plodder]

Very Amusing Crimson King.

We really need some "sarcastic font", or imoji, because it's getting very difficult to tell the difference between the Genuine and the Joke TEAM Briefings ..... They both make as much sense ...... and you could believe either!

[priority102]

SIMON SAYS:

Team! It's great that you're asking questions about our data - that shows we're increasing engagement with our people and that's always (another!) success! But, Team, we need to believe that we can succeed. And it's very hard to believe that you can succeed unless you have data that says you can. Do you see where I'm going with this? If we all just wish hard enough, the mail will be delivered, even in the intsy weensy tiny fraction of offices that are struggling. So I've given you the data, and it's over to you! Thanks for being so brilliant (except those of you in the tiny few number of offices who're letting us all down by not wishing hard enough - I'll be sending teams of special 'Wish Fairies' to help you out, and when they arrive, trust me, you'll be wishing you'd never been born).

Sending in the Wish Fairies..... Questioning the data is a success

So, just before you go into your office tomorrow, don't forget to stop, put your hands together, close your eyes and say "I wish for all mail to be delivered today", and according to the top your wish will be granted.

And still the silence from the union is deafening.

My goodness I am so glad I'm out of this.

[Hyrrokkin]

Simon's latest...erm...thing, will update more later with an RMCtv thread...

looking at our delivery offices, overall, we are delivering a good service in most officers.
but we have more to do.
there are a small number of delivery offices where the quality performance is disproportionately impacting overall national performance.
we have over twelve hundred delivery offices, and you can see that just twenty five offices or around two percent of our offices are responsible for around about twenty five percent of our delayed items. nationally, ten of our offices are less than one percent are impacting fourteen.
of our delays.

He is simply lying...has been from the start

[crimson king]

Very Amusing Crimson King.

We really need some "sarcastic font", or imoji, because it's getting very difficult to tell the difference between the Genuine and the Joke TEAM Briefings ..... They both make as much sense ...... and you could believe either!

It wasn't me, Dorset, that was the sarcasm laden work of DGH.

[Dorset Plodder]

Very Amusing Crimson King.

We really need some "sarcastic font", or imoji, because it's getting very difficult to tell the difference between the Genuine and the Joke TEAM Briefings ..... They both make as much sense ...... and you could believe either!

It wasn't me, Dorset, that was the sarcasm laden work of DGH.

Credit were it's due then DGH

Very Amusing!

[POSTMAN]

We're sorry for any inconvenience and thank you for your understanding. We will regularly update customers on the offices most impacted here:


38

Amersham DO (HP6, HP7 and HP8)
Barking DO (IG11)
Bicester DO (OX25 to OX27)
Bredbury DO (SK6)
Bristol South DO (BS3, BS13 and BS41)
Caldicot DO (NP26)
Camberwell (SE5)
Cramlington DO (NE23)
East Dulwich DO (SE22)
Erskine DO (PA7 and PA8)
Gerrads Cross DO (SL9)
Golders Green DO (NW11)
Hanwell (W7)
Havant DO (PO9 and PO10)
Herne Hill DO (SE24)
Holloway DO (N7)
Hornsey DO (N8)
Hoylake DO (CH47 and CH48)
Islington DO (N1 and N1C)
Larkhall DO (ML9 and ML10)
Maida Hill DO (W9)
Manchester South West DO (M15, M16 and M32)
Muswell Hill DO (N10)
Perth DO (PH1. PH2 and PH14)
Pontefract DO (WF7, WF8, WF9 and WF11)
Redcar DO (TS10 and TS11)
Rotherhithe DO (SE16)
Rottingdean DO (BN2 and BN51)
Swindon West DO (SN5)
Thame DO (OX9 and OX39)
Upminster DO (RM14)
Upton DO (CH30 and CH39)
Wallasey DO (CH27, CH44 and CH45)
Wantage DO (OX12)
West Norwood DO (SE27)
West Wickham DO (BR4)
Willesden DO (NW10 and NW26)
Wootton Bassett DO (SN4 and SN16)

[POSTMAN]

Coatdbridge DOM

Could not be any prouder of my team for what they have achieved in the last few weeks as we resume to a normal level of customer service. It’s now time for my first Christmas in the business and I can’t wait!


coatbridge.png

Coatdbridge DOM
Day 3 of Coatbridge’s revision and my office is clear.
Thank you to my team for adapting and working in a different way from which they have done for such a long time. Change isn’t always as simple as it’s made out to be but my team have taken the challenge in their stride and are making great progress to deliver the expected high level of customer service.
Well done ####### ###### for designing the revision and with a couple of tweaks, the office is going to run very well. — feeling fantastic.

blur.png

[Dorset Plodder]

Pass me a bucket ... I'm going to be sick!

[POSTMAN]

We're sorry for any inconvenience and thank you for your understanding. We will regularly update customers on the offices most impacted here:

24

Amersham DO (HP6, HP7 and HP8)
Barking DO (IG11)
Camberwell (SE5)
East Dulwich DO (SE22)
Erskine DO (PA7 and PA8)
Hanwell (W7)
Havant DO (PO9 and PO10)
Herne Hill DO (SE24)
Holloway DO (N7)
Hornsey DO (N8)
Hoylake DO (CH47 and CH48)
Islington DO (N1 and N1C)
Kesh DO (BT93)
Manchester South West DO (M15, M16 and M32)
Muswell Hill DO (N10)
Pontefract DO (WF7, WF8, WF9 and WF11)
Redcar DO (TS10 and TS11)
Rotherhithe DO (SE16)
Rottingdean DO (BN2 and BN51)
Swindon West DO (SN5)
Upminster DO (RM14)
West Norwood DO (SE27)
West Wickham DO (BR4)
Willesden DO (NW10 and NW26)

[POSTMAN]

OPG
Maybe instruct Managers that if a walk doesn't go out on day 1, it goes on day 2 instead of getting the 'easier' one's out all the time.

Simon
this is our policy - let’s work together to make sure it is always implemented
let’s keep each other honest - team if this isn’t happening in your office - speak to your DOM and Rep….

[POSTMAN]

We're sorry for any inconvenience and thank you for your understanding. We will regularly update customers on the offices most impacted here:

10

Barking DO (IG11)
Camberwell (SE5)
Havant DO (PO9 and PO10)
Herne Hill DO (SE24)
Hornsey DO (N8)
Hoylake DO (CH47 and CH48)
Kesh DO (BT93)
Manchester South West DO (M15, M16 and M32)
West Norwood DO (SE27)
Willesden DO (NW10 and NW26)