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Are there Delays on Special Delivery Guaranteed?

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C2019
Posts: 80
Joined: 06 Oct 2019, 23:25
Gender: Male

Are there Delays on Special Delivery Guaranteed?

Post by C2019 »

Posted 2 items yesterday and both items going to the same address and both were sent Special Delivery by 1. Postage cost £12 each and neither parcel has arrived today and looking at the tracking it only just arrived at Tyneside MC when it should have been out for delivery.
The parcels are going to Durham but here is how the tracking looks as of now.
Is this normal for a SD1 to be delayed ? I heard that this option was the most reliable for the UK

ROYAL MAIL
01 Dec 2021
21:00
Item Despatched to Tyneside
02 Dec 2021
12:18
Item received at Tyneside Mac, We have your item at Tyneside MC

SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 10307
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Are there Delays on Special Delivery Guaranteed?

Post by SpacePhoenix »

Looking at the time of the last entry the lorry arrived at Tyneside MC too late for the mail to catch the final runs to the delivery offices. What part of the country is it coming from?
C2019
Posts: 80
Joined: 06 Oct 2019, 23:25
Gender: Male

Re: Are there Delays on Special Delivery Guaranteed?

Post by C2019 »

Hi, It’s from South Yorkshire and was delivered to Sheffield at 18:23, left Sheffield at 21:00 and arrived at Tyneside at 12:18 the next day
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 10307
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Are there Delays on Special Delivery Guaranteed?

Post by SpacePhoenix »

The lorry might have got held up by snow on the roads. I believe that Yorkshire got it quite bad with the snow
C2019
Posts: 80
Joined: 06 Oct 2019, 23:25
Gender: Male

Re: Are there Delays on Special Delivery Guaranteed?

Post by C2019 »

It was all cleared up near me yesterday but possibly, I’ll be able to claim postage back won’t I?
Dpatz
Posts: 3
Joined: 02 Dec 2021, 20:56
Gender: Male

Re: Are there Delays on Special Delivery Guaranteed?

Post by Dpatz »

Hello,

I have similar issue and really worried as it's important I receive parcel tomorrow.

This is special delivery parcel posted to me from London to Tyneside guaranteed for 1pm today, however, all I can see in online etracking is this and it's not updated for 24 hours.

Could anyone give me any advice, please? It looks like left London but not reached Tyneside?


Wednesday 01 December 2021
20:20
Item Despatched to Tyneside MC
London Central MC
19:54
Item received at
London Central MC
18:05
Sender preparing item
Dpatz
Posts: 3
Joined: 02 Dec 2021, 20:56
Gender: Male

Re: Are there Delays on Special Delivery Guaranteed?

Post by Dpatz »

It's confusing however as also states this at top of page - I.e. It's due to leave London. So it's not clear to me whether it's even left London? 😐


In Transit

Your item is due to leave London Central MC to go to Tyneside MC. More information will be available as it travels through our network.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 10307
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Are there Delays on Special Delivery Guaranteed?

Post by SpacePhoenix »

One possibility this time of year is that the lorries are reaching capacity early and so head off to their destinations as soon as they're full up
Dpatz
Posts: 3
Joined: 02 Dec 2021, 20:56
Gender: Male

Re: Are there Delays on Special Delivery Guaranteed?

Post by Dpatz »

Thank you.

Well, bit of a sleepless night and lots of refreshing tracking page but thankfully has just updated and is close.

so big relief 😁

Friday 03 December 2021
04:56
Arrived at
North Tyneside DO
02:49
Item Despatched to Tyneside MC
Tyneside MC
02:29
Arrived at
Tyneside MC
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