RMCtv : Simon Thomson : On Watchdog tonight played out as part of the One Show around 7pm our Quality of Service will be a key feature including interviews with a number of Posties

[DiamondSmiles]

Team?

Who's he talking to?

[EdRush]

Royal Mail are deliberately sabotaging their non-premium services. If its not 'Tracked' or 'Special Delivery' then it can wait.. .and wait.. this is forcing customers, who require a timely service, to pay a premium.

An easy loophole for price hiking

[Pharox]

Team?

Who's he talking to?

The dedicated 'team' of pen pusher's, paper shufflers, bean counters and know-it all's would be my guess, but hey I'm just a humble OPG.

[oypostie]

If its not 'Tracked' or 'Special Delivery' then it can wait.. .and wait.. this is forcing customers, who require a timely service, to pay a premium.

or to go elsewhere which i think plenty are doing

[sindba]

Looking forward to this.

Put the kettle on Simon and Team, it starts in a minute

[Sir Henry]

Popcorn.gif

[Rage24]

Nice spin from simon and co there.

[yellowbelly]

Nothing we didn't already know and the usual bland statement from RM.......

[sindba]

Royal Mail said "the vast majority of revisions have now been implemented successfully"

HAHAHAHAAAAA!!!!

Here's an email address for you, Team

watchdog@bbc.co.uk

[pieoftheday]

Bugger all to see on one show really, maybe the proper stuff is on panorama at 7.30 after all

[Chelseablue]

Just watched it . Covid to blame stop lying . Only a small amount of places affected stop lying . Least it showed the concerned posties in good light .

[sindba]

Royal Mail will be hopping mad at that, trust me.

Primetime BBC1. Singing the praises of frontline posties, clearly blaming the company for the growing mess. Angry shareholders on the phone in the morning.

Meanwhile I leave a heap of mail undelivered again tomorrow, despite doing hours of backbreaking overtime.

Have a nice night, Team.

[fb1969]

Standard Watchdog article that didn't look into anything. But really good that the blame was clearly pointed at the "bosses" and to not blame the postie.

Well done Mr CEO, your bluffing may have fooled your friends on the markets but the public aren't so easily duped - and not by facts! Shameful way to run a company by thinking people will just belief your endless bollocks.

[WASD]

I missed it sadly. But we can probably watch it come tomorrow on iplayer.

(Edit)

Looks like it's online now.

You just need to register, you don't need your address and you merely get a yes/no for TV licence question.

RM part starts at bang on 10mins.



(edit)

Doesn't say much, but least it highlights we try and RM balls'd up revisions. My office didn't have a flag on the map, so the issue is definitely more widespread than what meets the eye.

[POSTMAN]

Just got in, I haven't watched it I taped it and if it's on Iplayer I will screen record it and put it up.
Simon has said this so far...


Simon

Team - apparently “all down to managers not supporting the posties” - let’s move on - and get back to reinventing Royal Mail for the Next Generations - we have made an impressive start - and have much more to do together…
We are a brilliant business - a trusted brand - with a magnificent team - to watch us presented to the World like that hurts.
Team Chelmsford & the two teams I visited in Oxford today - well done and keep going - you have shown our customers what can be done.
Thank you.

Later on...
Simon

Team - we know what we need to do - deliver a quality service for the customer - have a peaceful evening - back to work tomorrow….

OPG

I believe that attitude is just ignoring the multitude of problems the company face.

Simon

not true - happy to chat if you wish - drop me a line Simon.d.thompson@royalmail.com - I look at our performance in fine detail every day - and often at a DO level