RMCtv : Absorbtion lapsing farce? : Why Royal Mail and North service delivery director Jane Simpson hasn't got a clue about it

[ssdd]

According to the courier today, Jane has been with Royal Mail for just over a year and previously worked in Network Rail and Severn Trent water, properly suitable.

And those skills are being put to good use, making sure the staff are properly derailed and drained.

[PostmanBitesDog]

According to the courier today, Jane has been with Royal Mail for just over a year and previously worked in Network Rail and Severn Trent water, properly suitable.

And those skills are being put to good use, making sure the staff are properly derailed and drained.

As she goes off track and sinks down a hole.

[WalkerX]

According to the courier today, Jane has been with Royal Mail for just over a year and previously worked in Network Rail and Severn Trent water, properly suitable.

And those skills are being put to good use, making sure the staff are properly derailed and drained.

[Marshamp11]

According to the courier today, Jane has been with Royal Mail for just over a year and previously worked in Network Rail and Severn Trent water, properly suitable.

Was that with sewage treatment side of Severn Trent Water. If it was then everything she says now makes sense.

Well she's a Wasps Rugby fan, and they play like sh*t.


J.jpg

She also likes being outdoors. Send her out on a 5 hour delivery in the p/££ing down of rain with a 70mph wind or 90 degree heat and see if she likes being outdoors then.

[POSTMAN]

Below is the text from the video in the OP-The reason I have brought this up is after the line break...

Jane 'Where's the job centre' Simpson

So there are a number of different options, so the answers is a number of different options in terms of plans for lapsing, they do differ from unit to unit, the key is to have a really good, robust weekly plan in place, and that should be done at the weekly resourcing meeting.

And that aligns workload and hours and effectively delivers the productivity performance that we agreed at every delivery unit, every unit now has a weighted per hr target, which is a productivity target, and if this is done well then people will be aware of what they need to deliver at least five days in advance if we got the right volumes and it's all about delivering for our customers, which is the whole volume for that day and the weighted workload, is just the number of hours for the whole delivery offices that we need to deliver.

Now, there will be times when the workload on the day fluctuates. we've seen that recently, as our volumes have dropped, and it's really important that the manager works joined up with all of the colleagues in the delivery office to understand what needs to be absorbed and how.

But the more accurate we get at our resourcing meetings then the more we know in advance how many people we need in and for how many hours to clear the whole of that delivery office

In terms of the order, most units deliver the absorbed work at the end of their own delivery. but there's no hard and fast rule as long as we deliver all of the mail and delight all of our customers. what I would say is that leaving this until the postie returns at the end of their walk isn't efficient and what we want to do is be as efficient as possible, so I suggest that your unit plans for how we deliver your workloads.



OPG Complaining about regular work left because of lapsing
Simon Thompson could you help with my original post, obviously everyone has differing views on lapsing. I’m curious what is actual policy and what is managers day to day policy

Simon 'Where's Boris ffs' Thompson
we need an equal workload for the team - this is why we need revisions everywhere - I was with a team local to me last week discussing this topic - you can see their walk analysis in the image attached to this note - also we have a very seasonal business - so setting the "base plan" at the correct level is very important - you then recruit to this (FT & PT) - with enough flexibility to cover daily/monthly volume changes - off season increases covered with overtime - at peak season with overtime/temporary workers - or my preference seasonal working contracts - and headcount to be based on the productivity flightpath we have agreed as part of Pathway to Change - but the fundamental is this needs to be planned by the local manager & CWU in discussion with the local team on an office by office basis - problem with the "fairness of workload" debate is if you have been a beneficiary of the "unfairness" (shortest walk in the office) you lose - not everyone wins when you are being fair....

OPG
Simon Thompson that’s great but could you answer the question rather than defer the answer
There will be a policy for this, the question is what is it or is it managers discretion to make it up every day
If Simon Thompson answers the question rather than give us the marketing spiel then everyone will know what is fact and what is fiction

Simon 'I blinded you with bollox' Thompson
I have answered the question - all about the correct planning at a local level - please take it up locally - I know the team don't like lapsing....
I have answered the question - it is all about the correct planning and resourcing at a local level...

OPG

Simon Thompson you haven’t answered the questions, you spoke about revisions, my question was about lapsing.
You have spoke previously about all mail being equal but yet managers say tracked have priority. What is fact and what is fiction. If you can’t give us a straight answer about lapsing, what’s the point in trust surveys

Simon 'I said it with a letter-remember that one?' Thompson
I have tried - please pick it up locally - on the importance of letters - I remember getting publicly beaten up for saying letters were important....
Posts link to peeps screwing him for the clear your office mantra.

OPG

Simon Thompson I still can't believe you sent out that letter... I still have it somewhere. I specifically joined Workplace to tell you how insulting I found it.
You are in charge, surely there must be a policy. You yourself said all mail is equal, but yet managers say otherwise.

Simon 'Who's idea was this Workplace thing anyway' Thompson
we confirmed the policy in a joint statement with CWU back in December - I can find it for you if that would help - it is on workplace RMC somewhere... Quality of Service for all Royal Mail USO and Commercial Products

Various OPG's pointing out the lapsing farce, one last comment from the OPG...

OPG
Simon Thompson thank you for that. Just out of interest why are tracked prioritised and mail left in, which goes against the joint statement. Thanks

Simon Thompson

[crimson king]

And that's the word games and level of obfuscation to a simple question from the top man himself.

No wonder OPGs get so much grief over lapsing every morning. It's like a green light for managers to implement whatever they see fit at any given moment.

[estelle]

So that letter was his way of saying letters are important and our response was to roast him for it?

What utter nonsense.

That letter was nothing less than his way of telling us all he doesn't think we work hard enough, just on the back of coming out of working our selves to the bone during the pandemic.

Simple Simon. I'm out.

[Hyrrokkin]

And that's the word games and level of obfuscation to a simple question from the top man himself.

No wonder OPGs get so much grief over lapsing every morning. It's like a green light for managers to implement whatever they see fit at any given moment.

What Master of the Universe Dark Lord Sith Simon says officially and in private are very different...officially all mail equal - unofficially Tracked/SD priority and make sure managers know that just do not tell anyone else.

[postslippete]

The lapsing is an absolute con

We all know its designed to give posties extra work to do without paying them for it and when many posties come in early and skip breaks its obviously do-able

There are 3 duties in our section who never do any lapsing because they go out with HCT.


Regardless...its not compulsory. Managers try to push it often resorting to emotional blackmail so that they get a clear office unless they got someone willing to do it on docket.