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Special Delivery Collections

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
eastie
EX ROYAL MAIL
Posts: 2234
Joined: 16 Jun 2011, 15:32
Gender: Male

Special Delivery Collections

Post by eastie »

We have been having Special Delivery collections lately on delivery and have to break off to bring the collections in at 2.30 pm.
Was going to finish the round but both of us {2 in a van} had to stop and brings loops back and drive back 6 miles to the office to bring back one Special Delivery parcel and bring mail back. :arrrghhh
2yearpostie
Posts: 1839
Joined: 03 Mar 2020, 15:36
Gender: Male

Re: Special Delivery Collections

Post by 2yearpostie »

I dont see why, they wouldnt be collected from a post office until 5pm.
*horcrux*
Posts: 78
Joined: 22 May 2017, 13:31
Gender: Male

Re: Special Delivery Collections

Post by *horcrux* »

Yeah I never heard of this either, they get back when I get back.
masterblaster
Posts: 285
Joined: 10 Sep 2010, 20:12
Gender: Male

Re: Special Delivery Collections

Post by masterblaster »

SD's posted (so I presume scanned into the system) before 3pm are guaranteed next day, so a customer would be pretty peeved if you collected it at say 10am, and if delayed by a day they couldn't claim for late delivery, as it was scanned after 3pm. Its idiotic to offer the collection service for SD's anyway, the twats that think up these ideas have no clue.
fb1969
EX ROYAL MAIL
Posts: 1693
Joined: 29 Aug 2012, 08:38
Gender: Male
Location: hiding on the backstreets

Re: Special Delivery Collections

Post by fb1969 »

The advertising blurb for collecting SD items states an extra day is added for delivery for items collected.


https://www.royalmail.com/collection

Do you need a next day guaranteed delivery? If so, please continue to take your item to a Post Office® and ask for Special Delivery Guaranteed. We add a working day to our aims and guarantees with Parcel Collect as we collect at the same time as making our regular deliveries.

Do you want to post a Special Delivery Guaranteed item but don’t need it to be guaranteed for the next working day? You can book a collection; we’ll still take care of your items and deliver them as safely as we usually do, we just add a working day to the guarantee so they’ll be guaranteed to be delivered within two working days (exceptions apply).
Royal Mail
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
ssdd
Posts: 2053
Joined: 06 Sep 2018, 22:39
Gender: Male

Re: Special Delivery Collections

Post by ssdd »

fb1969 wrote: ↑
31 Aug 2021, 19:12
The advertising blurb for collecting SD items states an extra day is added for delivery for items collected.


https://www.royalmail.com/collection

Do you need a next day guaranteed delivery? If so, please continue to take your item to a Post Office® and ask for Special Delivery Guaranteed. We add a working day to our aims and guarantees with Parcel Collect as we collect at the same time as making our regular deliveries.

Do you want to post a Special Delivery Guaranteed item but don’t need it to be guaranteed for the next working day? You can book a collection; we’ll still take care of your items and deliver them as safely as we usually do, we just add a working day to the guarantee so they’ll be guaranteed to be delivered within two working days (exceptions apply).
Good info fb1969. Wasn't aware. Is this a sign that they're expecting us all to be delivering later...
wallan
Posts: 498
Joined: 09 Apr 2012, 08:12
Gender: Male

Re: Special Delivery Collections

Post by wallan »

ssdd wrote: ↑
31 Aug 2021, 19:25
fb1969 wrote: ↑
31 Aug 2021, 19:12
The advertising blurb for collecting SD items states an extra day is added for delivery for items collected.


https://www.royalmail.com/collection

Do you need a next day guaranteed delivery? If so, please continue to take your item to a Post Office® and ask for Special Delivery Guaranteed. We add a working day to our aims and guarantees with Parcel Collect as we collect at the same time as making our regular deliveries.

Do you want to post a Special Delivery Guaranteed item but don’t need it to be guaranteed for the next working day? You can book a collection; we’ll still take care of your items and deliver them as safely as we usually do, we just add a working day to the guarantee so they’ll be guaranteed to be delivered within two working days (exceptions apply).
Good info fb1969. Wasn't aware. Is this a sign that they're expecting us all to be delivering later...
masterblaster wrote: ↑
31 Aug 2021, 18:53
SD's posted (so I presume scanned into the system) before 3pm are guaranteed next day, so a customer would be pretty peeved if you collected it at say 10am, and if delayed by a day they couldn't claim for late delivery, as it was scanned after 3pm. Its idiotic to offer the collection service for SD's anyway, the twats that think up these ideas have no clue.
No doubt that clause was introducted in case the the item (s) arrive back at the DO after the last connection to the MC has left
What about the contents of any 0900 Piller Boxes , if they arrive back at the DO after the last connection has left , do ist Cl items become Day C Delivery instead of Day B