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10:00 - 24 December 2007
Royal Mail has apologised after data for hundreds of parcels was lost when their computer system crashed.
The glitch meant that parcels that could not be delivered on December 18, 19 and 20 were not available for collection from Grimsby's Fotherby Street delivery office until today.Special delivery and recorded delivery items were not affected by the malfunction.
Royal Mail spokesman Graham Moore said: "If the problem had occurred in mid-summer then the damage would have been minimal, but at the busiest weekend of the year it couldn't have come at a worse time.
"The Royal Mail does apologise but, in this case, the problem did not stem from human error or a fault with our systems, it was merely a computer problem over which we had no control."
All data for the undelivered parcels has to be input manually before collections can recommence.
It is hoped systems will be put back online today.
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TrueBlueTerrier
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POSTMAN
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Erm what computer system?? 
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.