Firm not open until 10am

[Blaine]

Just deliver it after 10am? If you know about it, you should be planning around it, if you don't and it's a one off occurrence, that's different. I had the exact same issue with a couple of firms on a firm's walk I did that didn't open till 10am, one had no staff in, another a large locked gate, so I just do that entire part of the walk later in the day to make sure it's delivered.

Fair enough IF u have the time.Up to firm to provide a delivery point ie letter box

Don't be too stroppy about it, there are hundreds of walks where businesses are not open when you get there with no letter box.
You can't 'endorse no access' for that reason.
Been there, done it (eventually) got the t-shirt...

Why cant you do no access if they have no letterbox and they arent open, Thats the very definition of no access ( to delivery point)

If you KNOW you'll have access after 10am, it's not no access is it... and it's just not doing your job properly either. If the firm opened after you're due to finish with no available delivery point, that would be no access. I would be putting in complaints too if my mail didn't arrive! Not a good service that would be, would it? Best thing to do is ask them what to do with their mail if closed, and suggest an external box (we have one such case where a shop next to the Chinese takeaway takes the takeaways mail for example). Last thing you want is a wilful delay charge, and it would be hard to argue against it when you still have a 3 hour window in which to deliver it in. If you don't have time, you ask the manager what they want you to take, we don't get to choose what mail fails, let them take full accountability for any issues or complaints then.

[Marshamp11]

Doesn't help that the manager in question told the postie to go back and deliver it.
How about some back up for once, and tell the customer he won't get any mail until he puts a delivery point in place.

Thats because managers are OK at bullying people in the office but haven't got the bo££ocks to front someone on the outside.

[Dexydog]

Firm complaining no mail being delivered , not open to 10am or after , no letter box etc .
Endorsed no access.
They complained , manager says double back and deliver as PDA actuals say you have time .
Any thoughts
Ps Asked for breakdown of PDA actuals, still awaiting

OP has stated not open to 10am OR AFTER.
So why the fluff should they get treated differently to every other customer that does bother to supply a DP?
BUT, if the doylem manager has told him to go back with it, go back with it every day.
And book overtime for his trouble.

[theotherone]

Firm complaining no mail being delivered , not open to 10am or after , no letter box etc .
Endorsed no access.
They complained , manager says double back and deliver as PDA actuals say you have time .
Any thoughts
Ps Asked for breakdown of PDA actuals, still awaiting

OP has stated not open to 10am OR AFTER.
So why the fluff should they get treated differently to every other customer that does bother to supply a DP?
BUT, if the doylem manager has told him to go back with it, go back with it every day.
And book overtime for his trouble.

I'm with Dexy here.I'm on firms and I don't think it's right that anyone who hasn't got a delivery point should get special treatment.

[priority102]

If your manager says that your PDA actuals say you have spare time to go back to the firm with their mail, just do it. Less lapsing? I know what I would go for! If the manager wants you to be less productive by going back, go with it lol.

[NewPostieUK]

Pal of mine had similar problem of no delivery box at a building site,

Why would he be delivering to a building site?

[POSTMAN]

Not everybody works 9-5.
Can't believe we're having this conversation after 500 odd years of us.

[luddite]

No delivery point, no mail.
Put a box up, it's not difficult is it!

[Marshamp11]

Pal of mine had similar problem of no delivery box at a building site,

Why would he be delivering to a building site?

Building site office of new housing development.

[30+YEARMAN]

I always thought if a property did not have letter box then legally you were not allowed to go on it a letter box is an invitation to do so.

[Blaine]

I always thought if a property did not have letter box then legally you were not allowed to go on it a letter box is an invitation to do so.

Nah, trespass is a civil matter, not a legal one, and nothing to do with letterboxes. What you may have heard is implied right of access, meaning it is not trespass to enter private property for a particular purpose, for example you can enter a shop until you are told to leave. Technically, a member of the public is legally allowed to enter a Royal Mail site, and whilst its not implied right of access the police cannot forcefully remove them unless a crime is committed or it becomes aggravated trespass (the person is stopping staff carrying out their jobs). Royal Mail would have to take said trespasser to court if they wanted to do anything and it keeps happening. Big red signs warn 99% of people off, but we still occasionally get the odd person walk under the barriers asking where their parcel is Funny thing is we don't have security in the gatehouse anymore because the gates are automated from use of pass now, so people could be walking in the yard for god knows how long before someone asks them what they're doing.

[POSTMAN]

If mail is taken out to a business and there is no means to deliver then the colleague should raise it to their manager. It may need to be discussed with the business themselves, but it is difficult to give a total answer as situations may vary.

[NewPostieUK]

Pal of mine had similar problem of no delivery box at a building site,

Why would he be delivering to a building site?

Building site office of new housing development.

Why would you be delivering to a building site office?

Is it an official address?

[Pumpernickel]

Why would you be delivering to a building site office?

Is it an official address?

I would imagine us delivering to a building site office because someone has sent something to a building site office. If the street/postcode is on there, and there's a building site with an office (or better: a box to put mail in), then what's the issue?

How do we postpersons determine whether an address is official or not? Do we start emailing the council about every strangely addressed letter for somewhere on our walk, that we probably can determine with a smidge of thought, to verify it's official before we wrap up?

[rambo1]

Lucky you to be out delivering before 10am. That's what I say.