MRM.COM : We're introducing a seven-day delivery service of Covid-19 test kits, direct to UK addresses.

[POSTMAN]

https://www.myroyalmail.com/news/2020/11/ready-deliver



We’re introducing a seven-day delivery service of Covid-19 test kits, direct to UK addresses.

Since April, we’ve been collecting these vital kits and transporting them to labs to help the country’s fight against the coronavirus pandemic.

The Government has asked us to extend our contract to a delivery service for customers who request a test kit through the NHS app or Government website.

Press play to hear about this new service from field operations director Ricky McAulay, colleagues at Sheffield City Delivery Office and both our unions - CWU and Unite CMA.

The Outbound 7-Day Test Kits Delivery service will see us set up special Sunday delivery hubs whilst our core delivery network will deliver the items Monday to Saturday.

The test kits will be a T24 Tracked product and mostly letterboxable. Where possible, First Time Delivery (FTD) needs to be achieved, while maintaining a quality of service above 98%.

Unless more than one kit is requested, they can be posted through the letterbox. No signature will be required. As they contain unused test kits, there is no safety risk for our colleagues when handling the items.

Ricky said: ‘What we’re doing is essential to the Government’s efforts to fight Covid-19. We’ve been doing excellent work collecting Covid-19 test kits for many months. Now that we’ll be delivering them – seven days a week, where needed – to make sure people quickly get access to testing, is something that should make everyone involved feel very proud.’

We’ll collect the test kits from one of six sites run by Paragon, who are responsible for picking, packaging, and labelling the items, before we relay them back to mail centres for processing the items ready for delivery.

The items will be delivered Monday to Saturday in our core delivery with Sunday hubs providing an additional delivery service ensuring seven-day week compliance for this product.

The test kits must receive a Ready for Deliver scan when they reach our delivery office and must be delivered on the day of receipt. If there is more than one kit, colleagues must adhere to the current guidelines for delivering parcels once knocking on a customer’s door.

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[2yearpostie]

Are us normal posties collecting these from the door as well or is it still a special duty doing it?

[Cucumber]

These will take even greater priority than anything else going out that day I'd imagine.

Edit: As confirmed in the video above. 'THIS is our priority product'.
And by the looks of things, they will be getting picked up by posties en route, just like a customer collection, now I think we are seeing the reason for CC being brought in so quickly :)

[rambo1]

Max five pick up adresses per delivery so we are not going to be doing more than that.

[citypostie]

They can't seriously expect neighbours to take this in for people who are out! Imagine asking someone to take a covid test in for someone, so a possibly Infected person has to pop round to get it! And shouldn't anyone who's ordered one be in their house isolating anyway? When scanned these should say, do not deliver to neighbours despite royal mail's obsession with first time delivery! I won't be trying any neighbours if I can't fit one through a letterbox or there's no reply to a knock

[roxysmusic]

Just what we needed on top of Xmas pressure and continuing D2D!