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parcel collection from customer's

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
cpsteve
Posts: 699
Joined: 20 Apr 2016, 15:46
Gender: Male

parcel collection from customer's

Post by cpsteve »

Best not to get worked up about it until we see how it goes, we all know some duties have enough time to do these and as a rule the late collection staff have more down time so they can do any that delivery staff cant. If its managed well its got to be good it will protect our jobs and collection workers jobs, they need it more then delivery staff from my observations.
number one
Posts: 1324
Joined: 19 Aug 2009, 21:20
Gender: Male

parcel collection from customer's

Post by number one »

wacko74 wrote:
twoloops wrote:We were told not to expect the worst you could be collecting just 5 Christmas cards etc, was this passed by the union?

Why would someone arrange and pay for the collection of 5 Christmas cards?
Because it only cost 75p and if you’re housebound it’s worth it
Deadly
Posts: 702
Joined: 12 Jul 2014, 21:38
Gender: Male

parcel collection from customer's

Post by Deadly »

cpsteve wrote:Best not to get worked up about it until we see how it goes, we all know some duties have enough time to do these and as a rule the late collection staff have more down time so they can do any that delivery staff cant. If its managed well its got to be good it will protect our jobs and collection workers jobs, they need it more then delivery staff from my observations.
You'd think that would be the sensible thing to do but collection drivers won't get a sniff of this work. Royal Mail are running down the collection duties rather than adding to them.
rambo1
EX ROYAL MAIL
Posts: 3266
Joined: 12 Jun 2013, 20:00
Gender: Male

parcel collection from customer's

Post by rambo1 »

Route1 wrote:
wazer wrote:Can somebody confirm two fourissues, as I asked and got different answers. How many parcel r we allowed to pick up on round. I was told 5 parcels but from 5 house which is 25.Hiw do the customer approach us,do they hav to leave parcels on floor and stay 2m away and not sign our pda. The same procedure as we do when delivering, wot if they in isolation. What size parcels. I understand why RM are doing this but wot a crap idea in the current climate. How did cwu, h&s sign this off
There are about 6 or 7 videos covering different aspects of this. Videos should be shown in WTLL.

Essentially when you scan your route it'll load the list if there are any collections. For paired duties you scan both routes and decide who collects what. It lets you hid the ones u arent doing.

Upto 5 addresses per duty with each address having upto 5 parcels. Thats upto 50 items per pair duty.
Social distances still applies.
Scanning the parcels is the customers receipt. If they want a paper receipt tell them to shove it to a post office.

Its basic stuff once you've done it a couple of times.
So can you do it all at the end of your delivery, so you can get up to 50 parcels in your van or are they time specific?
rambo1
EX ROYAL MAIL
Posts: 3266
Joined: 12 Jun 2013, 20:00
Gender: Male

parcel collection from customer's

Post by rambo1 »

toonshola wrote:
HTPostman wrote:I’m all for the business getting extra work but it’s the wrong time to start it. There’s the usual crowd who come in early to finish early but the rest of us will need to cut off to be able to do the collections or book OT (if allowed).

Plus I can see some customers being ‘surprised ‘ you’ve turned up early/late/when they are in the shower etc....’just hold on, I need to print off the label. Oh and I need to find some parcel tape too.’

A dedicated duty to do these collections would make much more sense.

The question is, if PDA actuals showed not one employee of RM was finishing early do we think we’d still be doing these?
Sad thing is the early runners who come in 40 mins early will just extend that to 60 mins early to make sure they can complete these collections. It’s genuinely depressing seeing people start early for no pay and nothing is done about it by the union or management. Imagine if you worked in Asda and kept coming in early for no reason to stack shelves/work on a till it’s bloody crazy. We have part timers on 26 hour contracts who almost work the same as the full timers for £120 a week less. Management know it happens and so does the union rep and nothing is done about it. Think Royal Mail might get a massive shock of how much less work gets done in delivery offices when they bring in clocking in machines.
I really don't see any point in coming in early, we're always waiting for packets to get sorted as it is! You wouldn't get out any earlier.
rambo1
EX ROYAL MAIL
Posts: 3266
Joined: 12 Jun 2013, 20:00
Gender: Male

parcel collection from customer's

Post by rambo1 »

fb1969 wrote:Six days a week. And as mentioned before, for van shares there is the potential of 50 packets in one day.

One of the patronising videos showed a postie with an LWT happily collect what I'd call a BT Modem sized box and pop it in one of the pouches which was conveniently empty. No mention of days like today when it is peeing down, or the day when the pouch still has a load of post in it, or the day when the pouch already has 739'd items in it etc etc
That's coz whoever thought of it has never done a delivery. I once said to my manager, I'll be a bit later today coz it's pissing down all day. They said why does that slow you down. Honestly. They have not a clue most of em.
theotherone
Posts: 430
Joined: 04 Jun 2020, 21:58
Gender: Male

parcel collection from customer's

Post by theotherone »

rambo1 wrote:
fb1969 wrote:Six days a week. And as mentioned before, for van shares there is the potential of 50 packets in one day.

One of the patronising videos showed a postie with an LWT happily collect what I'd call a BT Modem sized box and pop it in one of the pouches which was conveniently empty. No mention of days like today when it is peeing down, or the day when the pouch still has a load of post in it, or the day when the pouch already has 739'd items in it etc etc
That's coz whoever thought of it has never done a delivery. I once said to my manager, I'll be a bit later today coz it's pissing down all day. They said why does that slow you down. Honestly. They have not a clue most of em.
Plenty of managers think the opposite.That your walk should take half the time because you should be ripping it because you want to spend less time in the rain.
Celgar
Posts: 2795
Joined: 01 Nov 2017, 17:11
Gender: Male

parcel collection from customer's

Post by Celgar »

First I have heard of this one in terms of it being official policy. We have not heard anything about it or had any training.
The views I express here are mine alone and do not represent the views of Royal Mail Group.
mags999
Posts: 372
Joined: 25 Jun 2016, 11:05
Gender: Male

parcel collection from customer's

Post by mags999 »

hows this going to work when a lot of staff are using there cars on delivery surely there must be a dedicated driving duty to do these parcel collections until this is over and new revisions are put in place rather than stress out postman even more :arrrghhh
Grumpyoldmailman
Posts: 810
Joined: 24 Nov 2019, 22:29
Gender: Male

parcel collection from customer's

Post by Grumpyoldmailman »

mags999 wrote:hows this going to work when a lot of staff are using there cars on delivery surely there must be a dedicated driving duty to do these parcel collections until this is over and new revisions are put in place rather than stress out postman even more :arrrghhh
It’s one of the concessions the CWU have given them, erm in return for.......
Cucumber
Posts: 1052
Joined: 09 Dec 2018, 10:24
Gender: Female

parcel collection from customer's

Post by Cucumber »

mags999 wrote:hows this going to work when a lot of staff are using there cars on delivery surely there must be a dedicated driving duty to do these parcel collections until this is over and new revisions are put in place rather than stress out postman even more :arrrghhh
Cars shouldn't be getting used on delivery though.
wallan
Posts: 498
Joined: 09 Apr 2012, 08:12
Gender: Male

parcel collection from customer's

Post by wallan »

Celgar wrote:First I have heard of this one in terms of it being official policy. We have not heard anything about it or had any training.
Training to be completed by the 9th Oct
Seymour Buts
Posts: 1148
Joined: 22 Jun 2017, 20:17
Gender: Male

parcel collection from customer's

Post by Seymour Buts »

If you can't complete it's an argument you need to have, but we either adapt or die. Most the other couriers do this.
Jamiechelt
Posts: 74
Joined: 16 Feb 2018, 19:35
Gender: Male

parcel collection from customer's

Post by Jamiechelt »

When does it actually start?
wallan
Posts: 498
Joined: 09 Apr 2012, 08:12
Gender: Male

parcel collection from customer's

Post by wallan »

Jamiechelt wrote:When does it actually start?
All areas by the 19th Oct