' In Flight Redirections '

cheekymonkey91 · Post by **cheekymonkey91** » 05 Jun 2020, 15:42

Well, got my first one today. Stood at the door and scanned item, ready to knock, it then pings that I need to deliver the item to an address, two miles away, that is not even on my delivery. Knock the door and she's in anyway. Is this what we're going to get daily?

2yearpostie · Post by **2yearpostie** » 05 Jun 2020, 16:22

cheekymonkey91 wrote:Well, got my first one today. Stood at the door and scanned item, ready to knock, it then pings that I need to deliver the item to an address, two miles away, that is not even on my delivery. Knock the door and she's in anyway. Is this what we're going to get daily?

fraid so, but as i understand if its not on your route you dont have to deliver it.

twoloops · Post by **twoloops** » 05 Jun 2020, 16:28

Can you turn the volume right down so you don’t hear the ping?

Post by **SpacePhoenix** » 05 Jun 2020, 16:59

2yearpostie wrote:
cheekymonkey91 wrote:Well, got my first one today. Stood at the door and scanned item, ready to knock, it then pings that I need to deliver the item to an address, two miles away, that is not even on my delivery. Knock the door and she's in anyway. Is this what we're going to get daily?
fraid so, but as i understand if its not on your route you dont have to deliver it.

I'd imagine that there'd be a cut-off time for redirection requests to be received when they're on an different walk. Probably based on the A+ data so the system would know what walk each address is on

Grumpyoldmailman · Post by **Grumpyoldmailman** » 05 Jun 2020, 17:42

SpacePhoenix wrote:
2yearpostie wrote:
cheekymonkey91 wrote:Well, got my first one today. Stood at the door and scanned item, ready to knock, it then pings that I need to deliver the item to an address, two miles away, that is not even on my delivery. Knock the door and she's in anyway. Is this what we're going to get daily?
fraid so, but as i understand if its not on your route you dont have to deliver it.
I'd imagine that there'd be a cut-off time for redirection requests to be received when they're on an different walk. Probably based on the A+ data so the system would know what walk each address is on

4am apparently.

A2B · Post by **A2B** » 05 Jun 2020, 18:25

Grumpyoldmailman wrote:
SpacePhoenix wrote:
2yearpostie wrote:
cheekymonkey91 wrote:Well, got my first one today. Stood at the door and scanned item, ready to knock, it then pings that I need to deliver the item to an address, two miles away, that is not even on my delivery. Knock the door and she's in anyway. Is this what we're going to get daily?
fraid so, but as i understand if its not on your route you dont have to deliver it.
I'd imagine that there'd be a cut-off time for redirection requests to be received when they're on an different walk. Probably based on the A+ data so the system would know what walk each address is on
4am apparently.

So somebody in the office is going to receive these redirection requests in the morning and retrieve the item from duty A (original delivery point) and give it to duty B (requested delivery point), no chance of that going wrong is there

2yearpostie · Post by **2yearpostie** » 05 Jun 2020, 18:31

Also if you have a parcel for n o5 that flags up as take to no 187, where do you put the 739 if no 187 aint in, do you have to go back to no 5 or put it in no 187?

Post by **SpacePhoenix** » 05 Jun 2020, 19:47

A2B wrote:
Grumpyoldmailman wrote:
SpacePhoenix wrote:
2yearpostie wrote:
cheekymonkey91 wrote:Well, got my first one today. Stood at the door and scanned item, ready to knock, it then pings that I need to deliver the item to an address, two miles away, that is not even on my delivery. Knock the door and she's in anyway. Is this what we're going to get daily?
fraid so, but as i understand if its not on your route you dont have to deliver it.
I'd imagine that there'd be a cut-off time for redirection requests to be received when they're on an different walk. Probably based on the A+ data so the system would know what walk each address is on
4am apparently.
So somebody in the office is going to receive these redirection requests in the morning and retrieve the item from duty A (original delivery point) and give it to duty B (requested delivery point), no chance of that going wrong is there

Probably a likely scenario is that the first runs to DOs from MCs will be pushed back so that no packets arrive at a DO before 4am

A2B · Post by **A2B** » 05 Jun 2020, 19:56

SpacePhoenix wrote: Probably a likely scenario is that the first runs to DOs from MCs will be pushed back so that no packets arrive at a DO before 4am

We don't receive anything till long gone that time but i'm unclear as to what difference that makes?

Zicomurphy · Post by **Zicomurphy** » 05 Jun 2020, 21:20

My understanding is that when this is fully operational and working properly all tracked items will have to be scanned at the DO after 4am. When scanned as ready for delivery any items with in flight instructions will be flagged up on the PDA straight away and therefore redirected straight away and sorted to appropriate duty. There will also be options for customer to collect from callers office or select an alternative delivery date.

Zicomurphy · Post by **Zicomurphy** » 05 Jun 2020, 21:24

A2B wrote:
SpacePhoenix wrote: Probably a likely scenario is that the first runs to DOs from MCs will be pushed back so that no packets arrive at a DO before 4am
We don't receive anything till long gone that time but i'm unclear as to what difference that makes?

From what I’ve been told it’s the ready for delivery scan that is done at the delivery office that has to be done after 4am. No reason I can see why that would have any affect on arrival times of the work into DO’s.

Zicomurphy · Post by **Zicomurphy** » 05 Jun 2020, 21:29

A2B wrote:
SpacePhoenix wrote: Probably a likely scenario is that the first runs to DOs from MCs will be pushed back so that no packets arrive at a DO before 4am
We don't receive anything till long gone that time but i'm unclear as to what difference that makes?

From what I’ve been told it’s the ready for delivery scan that’s done at delivery offices that has to be done after 4am. I don’t see any reason why that would have an impact on what time the work actually arrives at the DO.

Zicomurphy · Post by **Zicomurphy** » 05 Jun 2020, 21:33

Anyway we’ve been told to keep scanning before 4am at the moment because this hasn’t started yet so I’m surprised some people are getting told to redirect when scanning on delivery.

A2B · Post by **A2B** » 05 Jun 2020, 21:36

Zicomurphy wrote:My understanding is that when this is fully operational and working properly all tracked items will have to be scanned at the DO after 4am. When scanned as ready for delivery any items with in flight instructions will be flagged up on the PDA straight away and therefore redirected straight away and sorted to appropriate duty. There will also be options for customer to collect from callers office or select an alternative delivery date.

Obviously have to wait and see what the offical process is but unless they are seperated at the MC and clearly labelled i see trouble ahead

Post by **SpacePhoenix** » 05 Jun 2020, 21:57

A2B wrote:Obviously have to wait and see what the offical process is but unless they are seperated at the MC and clearly labelled i see trouble ahead

They'll have to be done in the DO. If the deadline for in-flight redirections is 4am, a few k of Tracked will have already been scanned. There won't be any separation in any case