MoneySavingExpert.com has once again run a survey asking 9,500 consumers to rank delivery firms based on their experiences during 2019. Conducted just after the Christmas and January Sales peak, the MoneySavingExpert poll asked people to rate the performance of all the major UK delivery firms, based on their own experiences with each company over the past year and it looks like DPD has topped the table for the seventh year running.
The results of the MoneySavingExpert poll can be found in the table below:
- Major Delivery Companies
‘Great’ Score
DPD 63%
Collect + 61%
DPD Local 56%
Royal Mail 55%
Amazon Logistics 52%
UPS 42%
Parcelforce 41%
Fed Ex 41%
DHL 41%
UK Mail 29%
Hermes 29%
TNT 23%
Yodel 21%
DPD top the MoneySavingExpert poll
It’s no surprise that DPD are still topping the table. DPD are a market leader with their tracking notifications, one hour (reducing to 15 minute close to delivery) time slots, online Predict & Follow My Parcel services and an excellent tracking mobile app. They are also taking sustainability very seriously making it appealing to consumers who like to know what impact their parcel delivery service is having on the environment.
“To be voted the best in any business seven years running is an amazing achievement, but to do it in our industry, with the level of change we’ve seen over that period and the huge number of variables we deal with every day, is truly incredible.
“We never rest on our laurels at DPD. The investment in our service and our network continues this year as we lead the industry forward again, this time on sustainable deliveries. Our aim is for 10% of our fleet to be electric by the end of 2020, giving us the largest all-electric delivery fleet in the UK.”
– Dwain McDonald, CEO, DPD
and if you read real reviews dpd only gets an average and the one thing which all these courier companies have in common on trust pilot and the rest is low paid workers that don't give a toss 
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