Success factors

SpongeBobPants · Post by **SpongeBobPants** » 30 Sep 2019, 09:18

Hi,

I’ve seen a job come up close to where I live so I want to transfer. Problem is success factors website can’t be found. Anyone else having the same issue?

gary1975 · Post by **gary1975** » 30 Sep 2019, 13:09

I think you can only do it from psp now, so ask a manager to do it for you m8

Post by **rogersh** » 30 Sep 2019, 15:11

I believe gary1975 is correct.
If you go to the careers link ;
https://www.myroyalmail.com/working-royal-mail/careers" onclick="window.open(this.href);return false;

The success factors link is there but the following instruction appeared;
User Assistance

This logon page must only be used by Royal Mail employees who have a Royal Mail Windows PC logon. If you do have a Royal Mail Windows PC logon, please enter your Windows username and password into this logon and proceed further.

If you do not have a Royal Mail Windows PC logon, or you are having difficulty using this page, please contact the associated application support team:

Technology Help Centre (ServiceNow) issues:
Please send an email to the ServiceNow support mailbox (rmgservicenowdemo@royalmail.com) and the RMG System Admin team will be in touch to assist.

gmf_uk · Post by **gmf_uk** » 01 Oct 2019, 17:01

you need to get a manager to approve your email address for the First time you access it. after that you can log in anywhere/anytime.

Post by **Shandy123** » 02 Jan 2020, 13:14

gmf_uk wrote:you need to get a manager to approve your email address for the First time you access it. after that you can log in anywhere/anytime.

... Easier said than done!I've been asking for several weeks. Hopefully now the Christmas madness has died down I'll get somewhere.

Cluaran · Post by **Cluaran** » 02 Jan 2020, 14:50

Enter your pay number and national insurance number to tog in.

Janet Brum · Post by **Janet Brum** » 02 Jan 2020, 22:01

Shandy123 wrote:
gmf_uk wrote:you need to get a manager to approve your email address for the First time you access it. after that you can log in anywhere/anytime.
... Easier said than done!I've been asking for several weeks. Hopefully now the Christmas madness has died down I'll get somewhere.

You might have to tell your manager how to add your email address to your success factors account, tell him/her it`s in the bit with your home address.