New starter training and provided information.

[Coffeefuelled7]

Hi all, I've been in the role around 3 months and have been repeatedly shocked at how little was covered at the "induction" that I had to drive a 9 hour round trip to attend, and also how much I wasnt told about on the first day,

I was met outside the office by a manager, taken around shown the immediate fire exits (the way in and one other door, and the toilets, then to the frame I was to be trained on.

Then after sorting and picking up, that person showed me the signing in sheets.

It took two months for someone to say (not a manager) "you going waste-of-time-learning?" That was when I found out there was a downstairs to the office.

Now I've been fortunate to get full time but have then been informed that to get any overtime pay for going over the allowed time for a duty you have to have rung/text a manager at midday-ish offering them that you go over or fail, wait for their preference, if they allow/want you to go over you then have to write down on a piece of paper and slide it under an office door, then this may not even work so you have to check your pay slip and query it on Thursday.

Holiday is done on an ask the manager when hes in basis, it will go in the diary, but I've witnessed people have their holiday moved forward a week without notice already. Also it's full until mid January already. Is this normal?

There were sheets chucked by the signing in ones that detailed holiday entitlements but came with no explanation whatsoever. So any ideas?

No basic training to cover health and safety e.g. how to push a York, how heavy your bags can be. No how to use a pda and what it does. no how to sort your collection out when you get back to the office so the driver can load it on to the truck, so that a driver can get moody at you for saying "I dont know what I'm doing mate"


Is this terrible standard of day 1 training normal? Cause with the hiring process as it is I didn't expect this.

Mostly because the other inter/national companies I have worked for bombard you on your first day with all of it, you leave with a bundle of paperwork and guff and a spinning head but at least you can feel like they've tried to help you know all you need to, and you have reference materials.



If it's not, where can I get this information?

[christhepuma]

Following.... I start in 2 weeks...

[yellowbelly]

Hi all, I've been in the role around 3 months and have been repeatedly shocked at how little was covered at the "induction" that I had to drive a 9 hour round trip to attend, and also how much I wasnt told about on the first day,

I was met outside the office by a manager, taken around shown the immediate fire exits (the way in and one other door, and the toilets, then to the frame I was to be trained on.

Then after sorting and picking up, that person showed me the signing in sheets.

It took two months for someone to say (not a manager) "you going waste-of-time-learning?" That was when I found out there was a downstairs to the office.

Now I've been fortunate to get full time but have then been informed that to get any overtime pay for going over the allowed time for a duty you have to have rung/text a manager at midday-ish offering them that you go over or fail, wait for their preference, if they allow/want you to go over you then have to write down on a piece of paper and slide it under an office door, then this may not even work so you have to check your pay slip and query it on Thursday.

Holiday is done on an ask the manager when hes in basis, it will go in the diary, but I've witnessed people have their holiday moved forward a week without notice already. Also it's full until mid January already. Is this normal?

There were sheets chucked by the signing in ones that detailed holiday entitlements but came with no explanation whatsoever. So any ideas?

No basic training to cover health and safety e.g. how to push a York, how heavy your bags can be. No how to use a pda and what it does. no how to sort your collection out when you get back to the office so the driver can load it on to the truck, so that a driver can get moody at you for saying "I dont know what I'm doing mate"


Is this terrible standard of day 1 training normal? Cause with the hiring process as it is I didn't expect this.

Mostly because the other inter/national companies I have worked for bombard you on your first day with all of it, you leave with a bundle of paperwork and guff and a spinning head but at least you can feel like they've tried to help you know all you need to, and you have reference materials.



If it's not, where can I get this information?

You were lucky to get shown the fire exits, I didn't even get that - everything else you've said - yep pretty much sums up RM training and working practices........

However, you're on this site - you'll find out a whole load of information on this site, some of it you'll have to take with a pinch of salt, a lot of it
is gold dust - 'Knowledge is power'!. I've found out stuff on here that posties with 20 years plus service in offices I work in don't know about.

If you haven't seen the Postal Members Delivery Handbook which one of the CWU branches produced, it's a decent read for new posties, available here:

https://www.royalmailchat.co.uk/communi ... ry+members" onclick="window.open(this.href);return false;

and join the Union!!!

[SpacePhoenix]

Sounds similar to when I started getting towards 20 years ago. I've only ever worked in a MC but back then you had the health and safety training then it was near enough, "here's s the work, here's the frame, get on with it". You was basically expected to learn everything as you went

[POSTMAN]

Recent union LTB here...
https://www.royalmailchat.co.uk/communi ... 15&t=92380" onclick="window.open(this.href);return false;
The system has been around for years, and gets ignored by all including said workplace coaches, union reps and management.