Been given differing advice for dealing with 'signed for' items. Can someone please clarify the correct procedure for these?
Was told all 'signed for' need to be signed by the addressee, but was then told its only those labelled 'Special Delivery' so which is it?
If I knock on a door with letter for 'Mrs Jones' and a woman answers do I need to request her ID? Do I do that for all signed for or just those with a 'Special Delivery' label?
Must admit I've answered the door and never been asked to confirm if I'm the person its addressed to. Only time I've been asked for ID is when collecting a special delivery, rest of the time handing over the card has been enough.
I'm confused
ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE
ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!
Procedure for 'signed for' items
-
TrueBlueTerrier
- FORUM ADMINISTRATOR
- Posts: 72618
- Joined: 30 Dec 2006, 10:29
- Gender: Male
- Location: On my couch
Procedure for 'signed for' items
No ID is required at the door even for Specials.
Signed for items and Tracked signature, need a name and signature of the person you give it to, it does not have to be the person named on the parcel.
Specials are treated the same as all other items needing signature except
1. They have a time limit on delivery.
2. You CANNOT leave them with a neighbour.
Signed for items and Tracked signature, need a name and signature of the person you give it to, it does not have to be the person named on the parcel.
Specials are treated the same as all other items needing signature except
1. They have a time limit on delivery.
2. You CANNOT leave them with a neighbour.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
-
lisag42
- Posts: 55
- Joined: 05 Apr 2019, 13:23
- Gender: Male
Procedure for 'signed for' items
Brilliant thank you. So Ive been doing it right then as my coach described. Won’t be listening to any more advice from others as it’s only confusing me.TrueBlueTerrier wrote:No ID is required at the door even for Specials.
Signed for items and Tracked signature, need a name and signature of the person you give it to, it does not have to be the person named on the parcel.
Specials are treated the same as all other items needing signature except
1. They have a time limit on delivery.
2. You CANNOT leave them with a neighbour.