Got told off for knocking a customers door today

twoloops · Post by **twoloops** » 24 Mar 2019, 12:39

I never knock using my knuckles, I always use my PDA, I once cracked a window in an old Victorian house, good job they where not in

Post by **Brandy** » 24 Mar 2019, 18:32

PostmanBitesDog wrote:I was complimented by a resident for knocking on their door at approximately 10:00am on a Saturday morning when they had a wicked hangover. And I had nothing to deliver to them at all.

The reason they were mighty pleased was because I informed them that they left their front door keys in the lock. I knocked, they answered with bleary, blood-shot eyes and a disheveled appearance, and I politely said that they forgot to remove the house keys from the door.

"Oh thank you, postie! How embarrassing. I got home late from a nightclub last night and I was so drunk that I must've forgot to take the keys from the lock after I let myself in."

I'm sure some of you have been kind enough to do this, too. It's a nice feeling to let residents know that their keys are visible from the street, waiting to be snatched by some deceitful character.

Yes I have lost count of the times this happened to me,apart from one person who complained,dont ask me why,everyone else was lovely and really grateful,its little things like this that I miss about being a postie.

Seymour Buts · Post by **Seymour Buts** » 24 Mar 2019, 19:31

"Why are you knocking the door, there's a bell?"

"You'd be surprised how many don't work, then people complain that I haven't knocked the door before putting a card though."

PostmanBitesDog · Post by **PostmanBitesDog** » 24 Mar 2019, 19:54

Brandy wrote:
PostmanBitesDog wrote:I was complimented by a resident for knocking on their door at approximately 10:00am on a Saturday morning when they had a wicked hangover. And I had nothing to deliver to them at all.

The reason they were mighty pleased was because I informed them that they left their front door keys in the lock. I knocked, they answered with bleary, blood-shot eyes and a disheveled appearance, and I politely said that they forgot to remove the house keys from the door.

"Oh thank you, postie! How embarrassing. I got home late from a nightclub last night and I was so drunk that I must've forgot to take the keys from the lock after I let myself in."

I'm sure some of you have been kind enough to do this, too. It's a nice feeling to let residents know that their keys are visible from the street, waiting to be snatched by some deceitful character.
Yes I have lost count of the times this happened to me,apart from one person who complained, dont ask me why,everyone else was lovely and really grateful,its little things like this that I miss about being a postie.

Yep, I know how you feel, Brandy.

I'm so humbled when the customers respect us posties for taking care of them in their neighborhood, even if it's something like letting them know about their house keys left in the door. Or - as was the case a few months ago - letting a customer know one quiet Saturday morning that the back window of their car in their driveway was smashed. Most likely by some moron the night before, but the customer was so grateful I gave them a knock to let them know so that they could call the police.

PostmanBitesDog · Post by **PostmanBitesDog** » 24 Mar 2019, 20:12

mattycash wrote:I never knock using my knuckles, I always use my PDA, I once cracked a window in an old Victorian house, good job they where not in

I've been using my PDA on occasions lately too, mattycash. Especially for the rock-solid doors, considering the fact that my knuckles are almost worn out by the end of the day with all those letters and D2Ds being shoved through the letter slots.

There's also another way to get the customers to come to the door:

Van Crash.jpg

Deadly · Post by **Deadly** » 24 Mar 2019, 23:42

That must be an old photo, the Combo isn't pink!

Post by **ArthurPewty** » 25 Mar 2019, 13:58

postietom wrote:"Why are you knocking the door, there's a bell?"

"You'd be surprised how many don't work, then people complain that I haven't knocked the door before putting a card though."

One woman told me off for knocking her 'brushed aluminium' or whatever door once. There's no bell. So EVERY parcel she's had since goes straight back to the office with a 739 in the box. No problem, I write the card out at the DO and put it in with her mail. Sorted.

Roccat4 · Post by **Roccat4** » 25 Mar 2019, 16:29

Young American lady waiting for her passport/visa or whatever (SD) chased mi barefoot on on rainy November day some years ago.

- Why didn't you use intercom?

- Main door was wide open, so went straight to your flat door.

- How was I supposed to know?

You don't even know what to say after that.

twoloops · Post by **twoloops** » 25 Mar 2019, 17:14

I completely ignore these new "ONE" video doorbells, if you want to film me ask my permission.

arnold cheshire · Post by **arnold cheshire** » 25 Mar 2019, 20:10

PostmanBitesDog wrote:I was complimented by a resident for knocking on their door at approximately 10:00am on a Saturday morning when they had a wicked hangover. And I had nothing to deliver to them at all.

The reason they were mighty pleased was because I informed them that they left their front door keys in the lock. I knocked, they answered with bleary, blood-shot eyes and a disheveled appearance, and I politely said that they forgot to remove the house keys from the door.

"Oh thank you, postie! How embarrassing. I got home late from a nightclub last night and I was so drunk that I must've forgot to take the keys from the lock after I let myself in."

I'm sure some of you have been kind enough to do this, too. It's a nice feeling to let residents know that their keys are visible from the street, waiting to be snatched by some deceitful character.

I gave up with that has everyone was ungrateful

Interested-seeker · Post by **Interested-seeker** » 25 Mar 2019, 21:14

mattycash wrote:I completely ignore these new "ONE" video doorbells, if you want to film me ask my permission.

Yes, I hate them. I feel uncomfortable with the thought of being filmed by customers.

superports · Post by **superports** » 25 Mar 2019, 21:53

Amazing how people don't hear a doorbell or the door being knocked but do hear a 739 landing on their doormat

Sir Henry · Post by **Sir Henry** » 25 Mar 2019, 22:06

mattycash wrote:I completely ignore these new "ONE" video doorbells, if you want to film me ask my permission.

And yet we are allowed to take photos on customers' properties without their permission.

clashcityrocker · Post by **clashcityrocker** » 26 Mar 2019, 06:45

mattycash wrote:I completely ignore these new "ONE" video doorbells, if you want to film me ask my permission.

I think the fact you have walked on to their property gives them implied permission.
A bit like CCTV at train stations etc.

Sledge4211 · Post by **Sledge4211** » 26 Mar 2019, 10:47

clashcityrocker wrote:
mattycash wrote:I completely ignore these new "ONE" video doorbells, if you want to film me ask my permission.
I think the fact you have walked on to their property gives them implied permission.
A bit like CCTV at train stations etc.

The majority of the RING doorbells have senors on them anyway so when you a approach a door an automatic message will be sent to the occupier to let them know somebody is on there property