Customers asking (insisting) you sign for things?

scoobydo79 · Post by **scoobydo79** » 23 Dec 2018, 16:44

I admit I will bend the rules but never on special deliveries.The one item I will follow the rule book entirely

Post by **Murdoch** » 23 Dec 2018, 16:52

Natagora wrote: I’ve got the customer’s permission, they want me to do this, and I’m happy to oblige. You can’t just do this job to the letter, it’s best to use some common sense and trust. £160 in tips, a £10 Costa Coffee voucher, a decent bottle of red and an antique handwritten letter dated 1847. Still one day to go! These gifts/money are miles better than anyone else in my office has received and that’s because my customers think I’m doing a superb job for them.

So you're willing to risk your job every day... for 160ish quid a year.

Never take up gambling.

Natagora · Post by **Natagora** » 23 Dec 2018, 16:54

Murdoch wrote:
Natagora wrote: I’ve got the customer’s permission, they want me to do this, and I’m happy to oblige. You can’t just do this job to the letter, it’s best to use some common sense and trust. £160 in tips, a £10 Costa Coffee voucher, a decent bottle of red and an antique handwritten letter dated 1847. Still one day to go! These gifts/money are miles better than anyone else in my office has received and that’s because my customers think I’m doing a superb job for them.
So you're willing to risk your job every day... for 160ish quid a year.

Never take up gambling.

The odds are in my favour!

Post by **Murdoch** » 23 Dec 2018, 16:55

Natagora wrote:
The odds are in my favour!

How so? That's a crap return for the risk you're taking lol

Natagora · Post by **Natagora** » 23 Dec 2018, 17:01

Murdoch wrote:
Natagora wrote:
The odds are in my favour!
How so? That's a crap return for the risk you're taking lol

I’m betting on a virtual certainty every time I do this. Also, for it to result in a scenario whereby I lose my job, I would have had to have got a decision horrendously wrong, and that sort of misjudgement simply isn’t going to happen.

Post by **Murdoch** » 23 Dec 2018, 17:10

Natagora wrote: I’m betting on a virtual certainty every time I do this. Also, for it to result in a scenario whereby I lose my job, I would have had to have got a decision horrendously wrong, and that sort of misjudgement simply isn’t going to happen.

Haha that old chestnut, how can you lose with the "virtual certainty" gaurantee.

What the f**k does that mean? haha

However you rationalise the risk to yourself, you're still risking your job for less than a quid a day. lol

redneck · Post by **redneck** » 23 Dec 2018, 17:15

I used to do this, however I am under a 'stage' at the moment related to this. Things can and do go wrong, and if you get a line manager who follows correct procedures you are in trouble. The incident related to a special which I signed for and posted through the letterbox in the belief that, as they were friends of the family, they would be fine with that. However the communication lines were not what they should be, a member of the family picked it up and put it under a table without telling others, followed by the proper recipient having a message that it had been delivered and going looking for it, not finding it and phoning the seller with a complaint they had not received it. Even if the item is received in the end you can be in big trouble for not following correct procedures.

Sir Henry · Post by **Sir Henry** » 23 Dec 2018, 17:19

Fartthistle walkholder signs for recipients specials and regs, everyone happy
Day off cover or newbie refuses
Customer complains to RM that postie did nor sign as normal
The proverbial hits the fan
Or
Cover/newbie feels obliged because customer expects it due to douchebaggery of incumbent
Cover/newbie drawn unhappily into s**t that should not happen in the first place
Douchenozzle walkholder is that driver who never has a crash but sees loads in their rear view mirror.

More and more people facing this kind of charge than any other because idiocy is at an all time high.

jtshocka · Post by **jtshocka** » 23 Dec 2018, 17:26

its fraudulent get your brain in gear and try to keep yourself in employment

sindba · Post by **sindba** » 23 Dec 2018, 18:06

Safer to just stick signed for through the letterbox without a signature at all, there'll be no comeback and you can always play the "I didnt notice" card.

(this is VERY bad advice btw, and you could still lose your job if it goes wrong, but hey, just being honest)

Post by **aiden01** » 23 Dec 2018, 19:33

Natagora wrote:
Murdoch wrote:
Natagora wrote:
The odds are in my favour!
How so? That's a crap return for the risk you're taking lol
I’m betting on a virtual certainty every time I do this. Also, for it to result in a scenario whereby I lose my job, I would have had to have got a decision horrendously wrong, and that sort of misjudgement simply isn’t going to happen.

Good luck the day it does go wrong..

nuns · Post by **nuns** » 23 Dec 2018, 21:32

£10 a signature..... like the doctor

clashcityrocker · Post by **clashcityrocker** » 23 Dec 2018, 21:48

Natagora wrote:
I’ve got the customer’s permission, they want me to do this, .

No you don't have the customer's permission.
You should not on a public forum admit you forge the signature for SD items.
You will lose your job sooner or later.
And I hope no one defends you.

Jpro747 · Post by **Jpro747** » 23 Dec 2018, 21:59

The customer is the sender and they want the item signed for by the recipient to prove they’ve received it. Personally I wouldn’t sign for anything but there are posties at my office who do and have gotten away with it for years.

deadbox · Post by **deadbox** » 23 Dec 2018, 22:54

clashcityrocker wrote:
Natagora wrote:
I’ve got the customer’s permission, they want me to do this, .
No you don't have the customer's permission.

The Paying customer is not the one recieving the item, it's the one who sent it. The contract is with the sender !

You dont have their permission, and even if you did, you work for RM and you don't have theirs

Its FRAUD, and you could be sacked.

Is it worth risking your £400 a week job for Xmas tips that amount to pennies a day ?

A fraud conviction has far reaching consequences beyond life in RM