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Capita are so inept ?

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lesterpiggott
Posts: 2
Joined: 22 Nov 2018, 20:54
Gender: Male

Capita are so inept ?

Post by lesterpiggott »

Having left royal mail in 1997 and now fast approaching my 55th Birthday i am eager to take my pension soon.
i enquired to Capita at the beginning of October for a pension valuation. Since then i have been continuously fobbed off. Despite endless telephone calls, numerous emails and even a letter , i have hit a brick wall, no response of any substance just excuses excuses excuses.

Finally last week i emailed the CEO Jonathan Lewis (jon.lewis@capita.com) and after 3 days i got this response..........


Mr xxxxxx
Firstly, let me apologise for having to escalate this to me.
I have forwarded to the executive officer responsible for this business and asked them to address as a matter of priority.
Regards, Jon

So i now await with further with bated breath, sounds like even the CEO is fobbing me off !!

Has anyone got anything positive to say about Capita ?? I need some hope !!!!
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72434
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Capita are so inept ?

Post by TrueBlueTerrier »

I was going to point out the Pension area - but you have already posted in there.

Welcome though, I hope you find help here.
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