Royal Mail says online shopping has increased 9% this year

Post by **TrueBlueTerrier** » 08 Sep 2018, 13:47

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Online shopping in the UK has risen by 9% year on year, according to a new report from Royal Mail. And they also say that UK online shoppers make 87% of their retail purchases online, up from 80% in 2017. So, all in all, it sounds like British ecommerce is in rude good health and continuing to expand.

The study also found that men typically spend more online than women. On average, men spent £255 online over a period of three months, whereas women spent £204. Younger shoppers also typically buy online more frequently than shoppers of an older age. On average, those aged between 18-54 years purchased seven items, compared to six for those over the age of 55 years old, in the same three month period.

When shopping online, laptops are the device most commonly used in the evening, while smartphones are most likely to be used at all other times of the day. Since 2017, smartphone usage has increased in all locations. 78% now use their smartphone for online shopping whilst travelling or commuting, up from 71% in 2017. Almost half (45%) of UK shoppers like to browse online in their free time and 44% of British shoppers find it cheaper to buy online than in retail outlets.

The growth of online retailing is driving a relentless pursuit of value for money. People continue to look online for the best deals and prices and this is driving the proportion of money being spent online, which has increased for the second year in a row. Retailers of all sizes must ensure they are responding to the ever changing digital landscape alongside trends in online shopping behaviour being led by younger shoppers.
– Royal Mail

It is interesting to speculate whether the primary driving force, relentless or not, is simply value for money. Convenience and habit surely also play a critical role in the ongoing growth of online retail.

Yamr1 · Post by **Yamr1** » 08 Sep 2018, 17:44

Need a total revision on every walk across the UK .
Jobs totally changed in the last 5 years .
Mail dropped not alot to be honest.
Packets through the roof ...
Scan scan and more scan .
3 to 2 drop bags.
When revision done yrs ago job was lucky if you got 1 drop bag and 1/4 cage of packets and lucky 2 d/d .
Cwu get this problem sorted .
Oh lapsing asswell

Chris413 · Post by **Chris413** » 08 Sep 2018, 18:44

Yamr1 wrote:Need a total revision on every walk across the UK .
Jobs totally changed in the last 5 years .
Mail dropped not alot to be honest.
Packets through the roof ...
Scan scan and more scan .
3 to 2 drop bags.
When revision done yrs ago job was lucky if you got 1 drop bag and 1/4 cage of packets and lucky 2 d/d .
Cwu get this problem sorted .
Oh lapsing asswell

Here here, well said.

k979aaa · Post by **k979aaa** » 10 Sep 2018, 18:18

Going to need packet duties again two in a van just is not working in our office!

Celgar · Post by **Celgar** » 12 Sep 2018, 11:44

k979aaa wrote:Going to need packet duties again two in a van just is not working in our office!

Last I heard on that issue is that, certainly in terms of shared vans, the CWU are pushing for bringing back 'firms' deliveries to share out the load in terms of parcels. The 'high street' is effectively doomed in the long term due to technology and customer preference so there will have to be a vast increase in delivering capacity across the industry. Whether RM choose to increase capacity and/or numbers of walks & infrastructure is up to them. They do still seem to be firmly locked into costcutting, downsizing, and reduction of capacity so I fear we are in trouble. Really do need a clean sweep of most current staff and directors at the top of RM if the business is to survive much longer.

El-Bandito · Post by **El-Bandito** » 14 Sep 2018, 19:13

Effectively doomed? If poundworld and poundland are shutting up shop then there is NO high street,walking dead on mobility scooter central should be the correct term. If royal mail cannot exploit this phenomenon,that's been going on for almost 20 years,higher management are NOT needed. What IS needed are E-Commerce savvy management. Definitely NOT old parasites that are chairman in 4-5 other companies as well.

Mr Rush · Post by **Mr Rush** » 20 Sep 2018, 23:52

Celgar wrote:
k979aaa wrote:Whether RM choose to increase capacity and/or numbers of walks & infrastructure is up to them.
That would cost money. RM can't raise the necessary capital if we remain in public hands. Oh wait...

Celgar wrote:
k979aaa wrote:They do still seem to be firmly locked into costcutting, downsizing, and reduction of capacity so I fear we are in trouble.

That saves money. It's Step One when you go private and have no innovative ideas but a lot of investors to pay.