PDA Capture of Data

A2B · Post by **A2B** » 02 Jun 2018, 15:28

norm wrote:All this data capture is surely going to be used to implement some kind of predicted delivery window akin to what DPD use.

Office near me are being monitored for a couple of months for this reason. Not allowed to leave the office before an allocated time, mail must be delivered by frame and trolley/HCT pushed to every address with no bags on shoulder unless delivering to flats

Data will be used to give customers a delivery slot in the future

Not surprisingly i hear there have been problems

rangers20181982 · Post by **rangers20181982** » 03 Jun 2018, 11:00

Well that's not going work as I do loops based on where the specials are, so some days im doing 1 walk in the morning whereas the following day Im doing it on the afternoon as the other walk has specials in the morning so that is a lot of shite, so cant be to give customers a time slot, as it depends where specials are

Post by **TrueBlueTerrier** » 03 Jun 2018, 12:40

rangers20181982 wrote:Well that's not going work as I do loops based on where the specials are, so some days im doing 1 walk in the morning whereas the following day Im doing it on the afternoon as the other walk has specials in the morning so that is a lot of shite, so cant be to give customers a time slot, as it depends where specials are

It will work when Specials become "Next Day" delivery rather than by 1pm. They changed it once they can change it again.

rangers20181982 · Post by **rangers20181982** » 03 Jun 2018, 17:24

Lets face it the real reason for the PDA capture is to manage us out of the business,sack guys for sitting in their vans for 20 mins breaks for badness! I don't agree with them trying to force people take breaks in the morning or lose it, any other job ur allowed morning or in the middle of the day, royal mail law into themselves, I hear the line managers are being told to start managing people out of the business, by means of sacking us for the least wee thing, hence why they brought 3cs in. Lets face facts shares come first for bigwigs running the show, guys like us on ics bonuses, better sick conditions, pensions than new starts they want rid of, it makes sense we are costing them money, get guys in on ferior conditions next to nothing , no ics bonuses, you do the maths. A lot of us wont be here in the next 10 years dramatic changes coming.

number one · Post by **number one** » 03 Jun 2018, 18:00

rangers20181982 wrote:Lets face it the real reason for the PDA capture is to manage us out of the business,sack guys for sitting in their vans for 20 mins breaks for badness! I don't agree with them trying to force people take breaks in the morning or lose it, any other job ur allowed morning or in the middle of the day, royal mail law into themselves, I hear the line managers are being told to start managing people out of the business, by means of sacking us for the least wee thing, hence why they brought 3cs in. Lets face facts shares come first for bigwigs running the show, guys like us on ics bonuses, better sick conditions, pensions than new starts they want rid of, it makes sense we are costing them money, get guys in on ferior conditions next to nothing , no ics bonuses, you do the maths. A lot of us wont be here in the next 10 years dramatic changes coming.

So much negativity. Just remember no staff, no business.

rangers20181982 · Post by **rangers20181982** » 03 Jun 2018, 18:35

Their will be staff! just won't be guys like us, will be like agency staff types coming in on next to nothing weed out the guys on good conditions, they want rid of guys like full timers and people on ICS bonuses, cheap labour that's the future, maximise profit for the greater good!.

Celgar · Post by **Celgar** » 03 Jun 2018, 18:57

IloveMYredTROLLEY! wrote:
TheTrolleyMan wrote:Do your job correctly using correct delivery methods , taking meal breaks , toilet breaks and you've nothing to fear
Playing devil's advocate, what you then have to fear is "performance issue" accusations, due to the amount of overtime you are claiming and/or the cutting off. Which then leads to some working for free, not claiming their rightful overtime and/or starting early without authorisation to do so.

If the PDA actuals show that walks are regularly taking longer than duty time to complete the DOM will go out with the postie on delivery to check they are doing it correctly. It is highly likely that many walks across the country will be found to be too long as opposed to RMs viewpoint which appears to be the opposite. There will be walks that are too short and need more added but I suspect they will be in the minority.

Celgar · Post by **Celgar** » 03 Jun 2018, 19:22

norm wrote:All this data capture is surely going to be used to implement some kind of predicted delivery window akin to what DPD use.

It's up to RM to prove that it will be possible to provide a four hour delivery window for 'tracked' items. Given that some DOs currently have six hour delivery spans and RM seems to be looking to make prep time less and actual delivery time longer still it might not be easy to attain.
I think the PDA actuals and AHDC are primarily about cutting hours from office budgets and if possible whole walks. This will happen if we don't engage our brains and do the job 'properly'.

Celgar · Post by **Celgar** » 03 Jun 2018, 19:30

TrueBlueTerrier wrote:
rangers20181982 wrote:Well that's not going work as I do loops based on where the specials are, so some days im doing 1 walk in the morning whereas the following day Im doing it on the afternoon as the other walk has specials in the morning so that is a lot of shite, so cant be to give customers a time slot, as it depends where specials are
It will work when Specials become "Next Day" delivery rather than by 1pm. They changed it once they can change it again.

That will never happen. Dependent on location of roads its admittedly a pain to leave the route and do SDs that wouldn't get delivered in time but its not impossible to do.

world class male · Post by **world class male** » 04 Jun 2018, 14:42

Celgar wrote:
TrueBlueTerrier wrote:
rangers20181982 wrote:Well that's not going work as I do loops based on where the specials are, so some days im doing 1 walk in the morning whereas the following day Im doing it on the afternoon as the other walk has specials in the morning so that is a lot of shite, so cant be to give customers a time slot, as it depends where specials are
It will work when Specials become "Next Day" delivery rather than by 1pm. They changed it once they can change it again.
That will never happen. Dependent on location of roads its admittedly a pain to leave the route and do SDs that wouldn't get delivered in time but its not impossible to do.

it would make sense to abolish the 1pm special and like tbt said, make it next day as standard and maybe push more on the 9am service
yes it's ok to skip a few loops to get to a loop with a 1pm in, but all these 4 or 5 minutes extra drives then get back to where you skipped soon add up with duties getting made even tighter,
then we have them moaning about the 1st time delivery figures

Post by **SpacePhoenix** » 04 Jun 2018, 20:04

world class male wrote:
Celgar wrote:
TrueBlueTerrier wrote:
rangers20181982 wrote:Well that's not going work as I do loops based on where the specials are, so some days im doing 1 walk in the morning whereas the following day Im doing it on the afternoon as the other walk has specials in the morning so that is a lot of shite, so cant be to give customers a time slot, as it depends where specials are
It will work when Specials become "Next Day" delivery rather than by 1pm. They changed it once they can change it again.
That will never happen. Dependent on location of roads its admittedly a pain to leave the route and do SDs that wouldn't get delivered in time but its not impossible to do.
it would make sense to abolish the 1pm special and like tbt said, make it next day as standard and maybe push more on the 9am service
yes it's ok to skip a few loops to get to a loop with a 1pm in, but all these 4 or 5 minutes extra drives then get back to where you skipped soon add up with duties getting made even tighter,
then we have them moaning about the 1st time delivery figures

Don't think pushing more to the 9am service is going to be practical, with work arriving later in MCs, potentially 9ams will go out from MCs to DOs later and so DO staff would have less time to deliver them. Also it would kinda make Tracked 24 a little pointless, I wonder how many people only use SD for the tracking as they might not be able to use Tracked.

postslippete · Post by **postslippete** » 04 Jun 2018, 20:08

I really hope Specials don't become Next Day Delivery. Its true that there are a load of foreign Specials coming through the system than ever before, but Special Deliveries was always one of Royal Mail's Staples. And we should be offering as broad a range of services for our customers as possible anyway. People pay more for them because it is guaranteed timed delivery with compensation cover.

Offering Specials as a Next Day Delivery will mean that they may get forgotten about, a bit like all those parcels and packets at Xmas that get left waiting in delivery offices on Yorks. And thats not good for business and not good for us.

A2B · Post by **A2B** » 04 Jun 2018, 21:23

postslippete wrote:I really hope Specials don't become Next Day Delivery. Its true that there are a load of foreign Specials coming through the system than ever before, but Special Deliveries was always one of Royal Mail's Staples. And we should be offering as broad a range of services for our customers as possible anyway. People pay more for them because it is guaranteed timed delivery with compensation cover.

Offering Specials as a Next Day Delivery will mean that they may get forgotten about, a bit like all those parcels and packets at Xmas that get left waiting in delivery offices on Yorks. And thats not good for business and not good for us.

I may be wrong here but the "foreign specials" aren't specials at all as in nobody has paid for that item to have different treatment from any other tracked parcel from overseas. They are a random sample to show the foreign couriers that we are doing our job correctly

world class male · Post by **world class male** » 04 Jun 2018, 23:51

postslippete wrote:I really hope Specials don't become Next Day Delivery. Its true that there are a load of foreign Specials coming through the system than ever before, but Special Deliveries was always one of Royal Mail's Staples. And we should be offering as broad a range of services for our customers as possible anyway. People pay more for them because it is guaranteed timed delivery with compensation cover.

Offering Specials as a Next Day Delivery will mean that they may get forgotten about, a bit like all those parcels and packets at Xmas that get left waiting in delivery offices on Yorks. And thats not good for business and not good for us.

special delivery will still differ from other tracked items, they will still cost more and treat "special" due to the compensation pay out if lost/delayed and kept away from regular sorting,
and what is actually inside the parcel, nobody in their right mind would send a 1000 euros via any other means using RM.
dare say depending on office size a few get sent out with the 9am like now, they will know how many are due in and any regular special must be attempted anytime that day instead of 1pm deadline,
this would take the pressure off the driver who's clock watching, sometimes i've just gone and done the lot 1st off just to get rid especially if its very busy or i feel a bit off it and cut the risk of a cock up out completely

Post by **TrueBlueTerrier** » 05 Jun 2018, 15:54

SpacePhoenix wrote: Also it would kinda make Tracked 24 a little pointless, I wonder how many people only use SD for the tracking as they might not be able to use Tracked.

SD gets a higher compensation level as standard, and enhanced cover such as consequential loss for extra, so I disagree. I think they will complement each other.