Around 8 weeks ago a female (consultant?) from PWC carried out an efficiency project at our RDC which lasted approximately 2 weeks.
One result of this visit was to allocate 2 processors to each primary drop bag frame & 1 processor to a secondary seg when sorting china packets manually.
After her departure it did not take long for the management to revert to placing extra bodies in both areas. When I challenged this I was told by my line manager that we have too many staff (RM & agency) so they have to go there!.
I have been told the number of staff used on the new conveyor belt has also been altered from what was recommended by PWC.
I do not understand why these efficiency measures are not being continually implemented, maybe the managers know better, perhaps we should apply for refund from PWC (unless they worked for free).
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Price Waterhouse Coopers efficiency
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rogersh
- MAIL CENTRES/PROCESSING
- Posts: 1374
- Joined: 26 Oct 2011, 11:31
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glenfiddich
- Posts: 1012
- Joined: 03 Oct 2007, 13:15
Price Waterhouse Coopers efficiency
We were told we had enough people for ips in a morning, strange that people are in on overtime doing it every day 