3. When in 'Signature' mode, only enable the signature box part of the screen to be touch sensitive.Darren Bent wrote:Royal Mail need to fix 2 major bugs
1. Stop it crashing after finishing scanning and putting it in coat pocket then it doesn't work afterward which mean hard reset needed.
2. Stop it loading Sat Nav when I haven't ask for it.
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PDA's constantly logging off
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yellowbelly
- Posts: 3731
- Joined: 23 Jun 2015, 15:51
- Gender: Male
PDA's constantly logging off
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postmanzach
- Posts: 515
- Joined: 18 Jul 2011, 15:01
- Gender: Male
PDA's constantly logging off
you tried the old reBOOT start?CPTNemoUK wrote:How do you reset it when you get the black screen of death?.deetee wrote:Resetting it is probably quicker than taking the battery out.
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toomuchcoke
- Posts: 309
- Joined: 05 Jun 2011, 18:15
- Gender: Male
PDA's constantly logging off
That I don't think they could do without changing the hardware, but they could've put the signature box at the bottom of the screen thus meaning people where unlikely to be pressing the screen elsewhere. You'd think that would've been picked up during the testing programme before they rolled the new hardware out to everyone. What's the betting it was picked up, but someone decided that it either too expensive to change, too difficult to change or not likely to be a significant issue?yellowbelly wrote:3. When in 'Signature' mode, only enable the signature box part of the screen to be touch sensitive.Darren Bent wrote:Royal Mail need to fix 2 major bugs
1. Stop it crashing after finishing scanning and putting it in coat pocket then it doesn't work afterward which mean hard reset needed.
2. Stop it loading Sat Nav when I haven't ask for it.
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SpacePhoenix
- MAIL CENTRES/PROCESSING
- Posts: 12200
- Joined: 12 Nov 2008, 17:03
- Gender: Male
PDA's constantly logging off
Might be possible in software, they could perhaps program the software to ignore any inputs from the screen apart from the signature box. Is the "confirm" button on the screen?toomuchcoke wrote:That I don't think they could do without changing the hardware, but they could've put the signature box at the bottom of the screen thus meaning people where unlikely to be pressing the screen elsewhere. You'd think that would've been picked up during the testing programme before they rolled the new hardware out to everyone. What's the betting it was picked up, but someone decided that it either too expensive to change, too difficult to change or not likely to be a significant issue?
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BELIAL
- Posts: 6758
- Joined: 15 Jun 2007, 17:33
- Gender: Female
- Location: Nowhere
PDA's constantly logging off
Just a thought,but given our maritime climate,it might have been wise to procure a waterproof device.
What do I know ? Maybe Christmas will happen again some time this year?
What do I know ? Maybe Christmas will happen again some time this year?
Bye
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Celgar
- Posts: 2795
- Joined: 01 Nov 2017, 17:11
- Gender: Male
PDA's constantly logging off
The "confirm" button is called "done" and appears visible to press only when the PDA is held at a certain angle. I think the idea is that the customer presses the "done" button onscreen but in my experience they don't unless by accident. They are more likely to press something you don't want them to and mess it up.SpacePhoenix wrote:Might be possible in software, they could perhaps program the software to ignore any inputs from the screen apart from the signature box. Is the "confirm" button on the screen?toomuchcoke wrote:That I don't think they could do without changing the hardware, but they could've put the signature box at the bottom of the screen thus meaning people where unlikely to be pressing the screen elsewhere. You'd think that would've been picked up during the testing programme before they rolled the new hardware out to everyone. What's the betting it was picked up, but someone decided that it either too expensive to change, too difficult to change or not likely to be a significant issue?
The views I express here are mine alone and do not represent the views of Royal Mail Group.
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Celgar
- Posts: 2795
- Joined: 01 Nov 2017, 17:11
- Gender: Male
PDA's constantly logging off
I'm not sure if the PDA is waterproof or not as it hasn't fallen into a bucket of water yet. It is certainly shockproof given the amount of times I have accidentally dropped it on concrete and tarmac. The screen is recessed as well so I haven't damaged that either yet. The main water related problem is raindrops on the screen make it nearly impossible to write on with the stylus. A finger works a bit better then.BELIAL wrote:Just a thought,but given our maritime climate,it might have been wise to procure a waterproof device.
What do I know ? Maybe Christmas will happen again some time this year?
The views I express here are mine alone and do not represent the views of Royal Mail Group.
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toomuchcoke
- Posts: 309
- Joined: 05 Jun 2011, 18:15
- Gender: Male
PDA's constantly logging off
AFAIK it's not a multi-touch screen though? So whilst you could modify the software not to process an input that was outside the box, it wouldn't mean it could "see" the input that was inside the box.SpacePhoenix wrote:Might be possible in software, they could perhaps program the software to ignore any inputs from the screen apart from the signature box. Is the "confirm" button on the screen?toomuchcoke wrote:That I don't think they could do without changing the hardware, but they could've put the signature box at the bottom of the screen thus meaning people where unlikely to be pressing the screen elsewhere. You'd think that would've been picked up during the testing programme before they rolled the new hardware out to everyone. What's the betting it was picked up, but someone decided that it either too expensive to change, too difficult to change or not likely to be a significant issue?