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ANGARD PAYROLL STUPIDITY and CONTRADICTION

An 'unofficial' forum for those who either work for Royal Mail or are looking to work for Royal Mail through the Angard Staffing Agency.This is an open forum.
intelligentsia
Posts: 116
Joined: 04 Dec 2011, 22:14
Gender: Male

ANGARD PAYROLL STUPIDITY and CONTRADICTION

Post by intelligentsia »

As a longstanding Angardee (some 8 years) I was surprised to receive a form from payroll asking me for all my bank details.
The covering letter said that whilst they had all my bank details "they were in the wrong format and that I had to give them the bank details in the "right format". I was extremely suspicious of this form and contacted FO'L who seemed to be the senior payroll manager and explained my position.

The email dialogue and call went like this:

Me: I have been paid correctly as you have all my bank details so why do you want them again?

Angard payroll: We need them again because they are in the wrong format

Me: Surely you can extract the existing data on your system that you already have and put the bank details in the format that you want. A simple clerical task?

Angard payroll: We cannot do that because the form which we sent you is in the correct format.

Me: I am extremely concerned in giving you my bank details AGAIN in view of so much fraud. It will probably land on someone's desk and compromise my security and data.
I am not at all comfortable with this AT ALL!

Angard payroll: We understand your concerns, blah, blah but YOU MUST COMPLETE THAT FORM!!

Me: I cannot do this as I have explained that it compromises my data as you ALREADY HAVE MY BANK DETAILS. THEY ARE UNCHANGED.

Angard payroll: If we do not receive your bank details according to the format as in the form by the end of the month WE WILL CANCEL ALL SHIFTS!

How ridiculous! Angard have now lost a loyal, hardworking and dedicated ex-employee. I have since resigned. I will not accept such gross intimidation, arrogance and bullying from this organisation. Angard would not empathise with my view as all the colleagues have at the mail centre. Had to resign ON PRINCIPLE.
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POSTMAN
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Posts: 32730
Joined: 07 Aug 2006, 03:19
Gender: Male

ANGARD PAYROLL STUPIDITY and CONTRADICTION

Post by POSTMAN »

Can you forward what you wrote to justsayit@royalmail.com and let us know what they say.

It does seem a bit backward from them. Also was their email address proper angardpayroll.queries@reedglobal.com
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
intelligentsia
Posts: 116
Joined: 04 Dec 2011, 22:14
Gender: Male

ANGARD PAYROLL STUPIDITY and CONTRADICTION

Post by intelligentsia »

intelligentsia wrote:As a longstanding Angardee (some 8 years) I was surprised to receive a form from payroll asking me for all my bank details.
The covering letter said that whilst they had all my bank details "they were in the wrong format and that I had to give them the bank details in the "right format". I was extremely suspicious of this form and contacted FO'L who seemed to be the senior payroll manager and explained my position.

The email dialogue and call went like this:

Me: I have been paid correctly as you have all my bank details so why do you want them again?

Angard payroll: We need them again because they are in the wrong format

Me: Surely you can extract the existing data on your system that you already have and put the bank details in the format that you want. A simple clerical task?


Angard payroll: We cannot do that because the form which we sent you is in the correct format.

Me: I am extremely concerned in giving you my bank details AGAIN in view of so much fraud. It will probably land on someone's desk and compromise my security and data.
I am not at all comfortable with this AT ALL!

Angard payroll: We understand your concerns, blah, blah but YOU MUST COMPLETE THAT FORM!!

Me: I cannot do this as I have explained that it compromises my data as you ALREADY HAVE MY BANK DETAILS. THEY ARE UNCHANGED.

Angard payroll: If we do not receive your bank details according to the format as in the form by the end of the month WE WILL CANCEL ALL SHIFTS!

How ridiculous! Angard have now lost a loyal, hardworking and dedicated ex-employee. I have since resigned. I will not accept such gross intimidation, arrogance and bullying from this organisation. Angard would not empathise with my view as all the colleagues have at the mail centre. Had to resign ON PRINCIPLE.
...and i’m glad that I left.