ANGARD are a disgrace

dancingqueen · Post by **dancingqueen** » 22 Nov 2017, 18:42

Been on Angard's books for 4 years now but today I told them enough is enough and to take me off their books.

They are an utter disgrace.

Too many issues on here to list.

The main ones being:

Turning up for a shift to be told shift has been cancelled after travelling 22 miles each way.

Certain Angard workers getting regular shifts every day of week yet I am lucky to be offered one shift a fortnight. Clearly there is a clique in my local mail centre.

They keep recruiting new workers yet I am offered sod all shifts.

I could go on but won't.

I am signing on the dole tomorrow and to be honest I am glad my Angard experience is finally over.

cosi1259 · Post by **cosi1259** » 06 Dec 2017, 13:52

totally agree ,2015 i earned just over 9k 2016 was down to just under 6k 2017 down to 1.5k every time you complain theres no work will let you know what a load of crap if your the wrong age or coloyr you are stuffed as certain staf at angard are deliberate blocking calls when you ring in your details come up on the system so if the wrong person is on and your name is not ethnic your calls are terminated or line busy , this has happened more times then i got fingers on my hand hope this company goes bust or is taken to court for breaching working time regulations

NW11851 · Post by **NW11851** » 06 Dec 2017, 15:53

*0#I may not be coming in today, unless you call me direct:

1st Angard text @ 08:28:
‘You are booked in today 1715-2215, if you are able to work 1500-2300 instead please call me on 01604 973 857 to book yourself in, please hold in the queue for your call to be answered. Many thanks, Amy, Angard Staffing.’

When I telephoned, I was advised “No shifts currently available.”

I then received the following text:
‘Your shift today has been cancelled. Apologies for the inconvenience. Many thanks, Amy, Angard

The Floor Managers were beside themselves yesterday onLates tryingvto find Staff to get the Mail in and through the system.

Today, whilst most of last night’s hardworking staff were still asleep, Angard cancel today's Shifts.

Dreadful behaviour to block- booked staff.

intelligentsia · Post by **intelligentsia** » 11 Dec 2017, 19:06

cosi1259 wrote:totally agree ,2015 i earned just over 9k 2016 was down to just under 6k 2017 down to 1.5k every time you complain theres no work will let you know what a load of crap if your the wrong age or coloyr you are stuffed as certain staf at angard are deliberate blocking calls when you ring in your details come up on the system so if the wrong person is on and your name is not ethnic your calls are terminated or line busy , this has happened more times then i got fingers on my hand hope this company goes bust or is taken to court for breaching working time regulations

I feel for all of you.
Yes, Angard are a complete disgrace: double talk, lies, empty false promises, blatant discrimination, so called “rules” that are supposed to be fair but are not etc. Call centre staff @Angard all give different answers to simple questions. No honesty.

Worse than slave Labour. I’m glad I left...never to return. Good luck folks! I found the whole situation harmful to my health after putting in some 8-9 years of truly dedicated service. Just look at the staff turnover but do they care?

NW11851 · Post by **NW11851** » 15 Dec 2017, 08:16

Apparently, on Wednesday evening, ‘my’ RMC was told to send staff home as they were exceeding the permitted number of hours allocated to the Evening Shift.

No matter that the Christmas mail, post and packages was virtually bursting out of the doors!

Foreign was abandoned.

On Thursday the place looked like a storage warehouse.

Each year the number of Caduals is reduced but when it gets mega-busy, the only way to keep to the allocated hours is to send home the more exerienced/expensive ANGARD Staff.

Block booking of shifts is a joke.

Meanwhile the permanent staff ladies descended/from a certain part of the world continue to take their time, plod along as slowly as they can get away with and phone up each other if moved to different positions to tell their pals of their new locations - and the ‘Managers’ seem powerless to prevent it.

NWpostie · Post by **NWpostie** » 15 Dec 2017, 10:12

Angard have always been like this from day one.

Still like a pyramid scheme, it relies on new bods coming on as the cynical leaves...

Not surprised at the some of the permanent staff being lazy, not all, but there is significant minority that's making themselves a target for redundancy as the new parcel sorting machines gets rolled out.

Post by **Navalron** » 15 Dec 2017, 15:53

I can't believe that people are saying that they have been with anguard for years. Why the f__k were they not employed by RM after a year or so as they were only many to be called in for sickness cover ect. Cwu get it right up you. I cannot believe the way you have let the job go to f**k.