It's definitely not the A+. It worked fine until about the start of May, we got plenty of trays of walksorted flats and most of our machined/machinable letters came walk sequenced. We had perhaps 2-3 trays of letters in the IPS.
Now we get less in the sequence and generally 7 or more trays of letters in the IPS. Most of these letters have been machined and the vast majority are for addresses that are on the A+ and have received sequenced mail. We used to get 6-12 trays of walksorted flats (between two walks), now we get 3-6 and we get far, far more flats in the IPS.
It appears to be the mail centre understaffed and pushing undone work down onto deliveries. It is worst on Tuesdays and Saturdays.
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DGH
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SpacePhoenix
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How many of the "rejects" are shiny card or very thin card letters? CSS machines tend to reject a lot of them on 2nd passes. Are they very flimsy? It's possible that if they are flimsy that the CSS staff are taking them out at the start rather then run them as they cause bad stacking and jams
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DGH
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No.
It's letters that are machinable and would have come in the sequence three months ago. Indeed a good chunk it appears to have been run once through the sequencer and then sent out.
Same with the flats. We're getting probably slightly fewer flats yet a far greater proportion of them are IPS rather than walksorted. This includes flats identical to those in the walksort. Our walksorted flats have basically halved, our IPS flats increased dramatically.
The only really sensible conclusion is that the mail centre is short of hours (summer working) and kicking stuff down to us that hitherto they would have sequenced/walksorted. Obviously the mail centre workers are not to blame for this, it's a management thing, but it puts our IPS under dreadful strain.
It's letters that are machinable and would have come in the sequence three months ago. Indeed a good chunk it appears to have been run once through the sequencer and then sent out.
Same with the flats. We're getting probably slightly fewer flats yet a far greater proportion of them are IPS rather than walksorted. This includes flats identical to those in the walksort. Our walksorted flats have basically halved, our IPS flats increased dramatically.
The only really sensible conclusion is that the mail centre is short of hours (summer working) and kicking stuff down to us that hitherto they would have sequenced/walksorted. Obviously the mail centre workers are not to blame for this, it's a management thing, but it puts our IPS under dreadful strain.
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CAMPINGBLUNDERER
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We must get 80% of our IPS on the second wave now days , walksorted flats most days apart from Tuesday and Saturday , so much for automation
Since Exeter started using this new fangled machine the service to our office has worsened , we feed it back but nothing changes.
Since Exeter started using this new fangled machine the service to our office has worsened , we feed it back but nothing changes.