My Bundle order pending

therailway · Post by **therailway** » 01 Dec 2016, 18:32

Surely its time for her sister Winter to make a bow!

James2683 · Post by **James2683** » 01 Dec 2016, 18:37

I got told to get an email by Friday the 2nd September live chatted and if not got no email by 4 I'm phoning them up!!! Yes me too get the same person! had a different person, when I kept ending chat and log back on to live chat, they have also told me that they had to re write the agreements, but don't save on tax just national insurance, I kept ringing them everyday, I think I get on their nerves hahahah

Post by **Theghost** » 01 Dec 2016, 18:43

James2683 wrote:I got told to get an email by Friday the 2nd September live chatted and if not got no email by 4 I'm phoning them up!!! Yes me too get the same person! had a different person, when I kept ending chat and log back on to live chat, they have also told me that they had to re write the agreements, but don't save on tax just national insurance, I kept ringing them everyday, I think I get on their nerves hahahah

September eh ? I mayaswell cancel mine,I know people call us Royal Snail but that is taking things a bit too far,Poor show.

James2683 · Post by **James2683** » 01 Dec 2016, 18:48

I meanf December I was talking to mrs about summits lol ordered mine on the 1st November lol

SWIM · Post by **SWIM** » 01 Dec 2016, 18:57

yes, Autumn on livechat too

James2683 · Post by **James2683** » 01 Dec 2016, 19:01

SWIM wrote:yes, Autumn on livechat too

Have you been told the same date

SWIM · Post by **SWIM** » 01 Dec 2016, 20:48

James2683 wrote:
SWIM wrote:yes, Autumn on livechat too
Have you been told the same date

she said Id get email by end of this week.

personally I think we'll be lucky to see anything in near future.

exasperating.

CAMPINGBLUNDERER · Post by **CAMPINGBLUNDERER** » 02 Dec 2016, 14:06

Just rung to chase and have arranged a delivery date of next Tuesday for my phone.

SWIM · Post by **SWIM** » 02 Dec 2016, 15:25

just spent 50 minutes on hold...... gave up

Harv12 · Post by **Harv12** » 02 Dec 2016, 15:49

just came off chat

Hello, M. Thank you for contacting Lets Connect. Can I help you with anything today?
3:30 PM M hi was expecting an email this week with delivery details of an order i made on the 11th of november, was wondering whats happening please
3:30 PM Autumn: sure, please can you confirm the first line of your address?
3:30 PM M
3:32 PM Autumn: Thank you
3:32 PM Autumn: i will have a look
3:32 PM M: thanks
3:35 PM Autumn: We can arrange delivery for as early as Wednesday 14th December if this is convenient
3:36 PM Ma ok thanks will this be coming through royal mail
3:37 PM Autumn: it will be by parcelforce
3:39 PM M ok thanks. has the agreement been changed I.E payment cost ect, as i was told some orders have been amended or cancelled, was starting to worry as it's taken a long time to arrive, was originally was told 7 to 10 days
3:40 PM Autumn: no everything is the same with your order, a few people hadn't confirmed their orders and they had to be cancelled unfortunately
3:42 PM M ah right, so thats defo the 14th yes as i'll have to make arrengements for some one to be in or neighbour to be in,
3:44 PM Autumn: it is yes, it will be with you on the 14th December
3:44 PM M ok thanks very much for your help.
3:45 PM Autumn: Is there anything else I can help you with today?
3:46 PM M no that it thanks

So 14th of December ANOTHER 2 weeks

PostmanPat69 · Post by **PostmanPat69** » 02 Dec 2016, 16:52

Harv12 wrote:just came off chat

Hello, M. Thank you for contacting Lets Connect. Can I help you with anything today?
3:30 PM M hi was expecting an email this week with delivery details of an order i made on the 11th of november, was wondering whats happening please
3:30 PM Autumn: sure, please can you confirm the first line of your address?
3:30 PM M
3:32 PM Autumn: Thank you
3:32 PM Autumn: i will have a look
3:32 PM M: thanks
3:35 PM Autumn: We can arrange delivery for as early as Wednesday 14th December if this is convenient
3:36 PM Ma ok thanks will this be coming through royal mail
3:37 PM Autumn: it will be by parcelforce
3:39 PM M ok thanks. has the agreement been changed I.E payment cost ect, as i was told some orders have been amended or cancelled, was starting to worry as it's taken a long time to arrive, was originally was told 7 to 10 days
3:40 PM Autumn: no everything is the same with your order, a few people hadn't confirmed their orders and they had to be cancelled unfortunately
3:42 PM M ah right, so thats defo the 14th yes as i'll have to make arrengements for some one to be in or neighbour to be in,
3:44 PM Autumn: it is yes, it will be with you on the 14th December
3:44 PM M ok thanks very much for your help.
3:45 PM Autumn: Is there anything else I can help you with today?
3:46 PM M no that it thanks

So 14th of December ANOTHER 2 weeks

I'm still sceptical regarding delivery as I was also given a delivery date and also told I would receive an email today regarding confirmation of delivery date but not received an email!!

donut · Post by **donut** » 02 Dec 2016, 17:02

Just got off live chat with let`s Connect , been given a delivery date of 12th december ! ......and promised an email shortly confirming this !! , although .....i`m cautious because the way Autumn ......(yes Autumn ..again ..lol) worded it was ""a delivery date of 12th december onward"......not sure how to take that ?

smoothie262 · Post by **smoothie262** » 02 Dec 2016, 17:08

I've just had an email saying I'll have my products on 13tg December, delivered by parcel force

Post by **Pathfinder** » 02 Dec 2016, 17:13

Good to see some getting progress

donut · Post by **donut** » 02 Dec 2016, 17:17

smoothie262 wrote:I've just had an email saying I'll have my products on 13tg December, delivered by parcel force

What date did you order ?