eastie wrote:should have scanned it before 1pm and put it as not delivered and then when you get there at 1.10pm scan it again as delivered JOB DONE
I always thought if you done this it still counts as a failed Delivery?
I've been told by a manager to do this before.
Still shows as a failure. There used to be a way on the old scanners, to show it as not delivered ( scanned before 1pm ) but if the customer then came to you with the card after 1pm , you could reconfigure the scanner to DO INDOOR and get them to sign for it as though it had come from the RLE locker.
Everything is booked in now and I don't now how to do indoor work on the new scanners, but it used to be fairly easy on the old ones, Just change mode to do indoor and get them to sign for it off that.
How can it be a show as a fail?
As far as Royal Mail are concerned delivery was attempted at 12.50pm.
If the customer caught them later on at 1.10pm how is this a fail ? Should the postie say they cant have it and they must go to the delivery office and collect,Im sure that would go down well.
1pm specials worry me. I hate those that stick them straight into the fitting without writing them down,maybe i'm paranoid but if I get more than about 3 then I always write them down and keep them seperate in a tray then keep my list on the dashboard and cross them off as I deliver them. I know some postmen just bang them in the fitting and then swap their loops around to cater for the 1pm's, half the time they forget where they are and have the attitude of "we'll come across it"
NewPostieUK wrote:
We have rurals that do this every day. There's no way they could drive hundreds of miles to get a couple of specials done on time.
what do you mean theres "no way" ?
im sure there is a way by cutting off from the duty and delivering the specials by the guaranteed time. Of course it sounds like that would have drastic effects on the delivery being completed but thats something the manager should be dealing with. Everytime you fraud a special delivery attempt its a slight increase in chance that you will lose you job, I find it absurd that people are doing this.
NewPostieUK wrote:
We have rurals that do this every day. There's no way they could drive hundreds of miles to get a couple of specials done on time.
what do you mean theres "no way" ?
im sure there is a way by cutting off from the duty and delivering the specials by the guaranteed time. Of course it sounds like that would have drastic effects on the delivery being completed but thats something the manager should be dealing with. Everytime you fraud a special delivery attempt its a slight increase in chance that you will lose you job, I find it absurd that people are doing this.
Personally I have never done this, I rarely do rurals.
To do some locations would take up to 3 hours, and the problem the manager has is finding someone to do the rest of the duty. This is impossible, so his solution is to cheat.
It doesn't bear thinking about when it all goes wrong.
yeah, and watch the manager deny all knowledge if something does go wrong. Maybe whoever agrees to do this should get it in writing and signed by the DOM.
eastie wrote:should have scanned it before 1pm and put it as not delivered and then when you get there at 1.10pm scan it again as delivered JOB DONE
I always thought if you done this it still counts as a failed Delivery?
I've been told by a manager to do this before.
Still shows as a failure. There used to be a way on the old scanners, to show it as not delivered ( scanned before 1pm ) but if the customer then came to you with the card after 1pm , you could reconfigure the scanner to DO INDOOR and get them to sign for it as though it had come from the RLE locker.
Everything is booked in now and I don't now how to do indoor work on the new scanners, but it used to be fairly easy on the old ones, Just change mode to do indoor and get them to sign for it off that.
How can it be a show as a fail?
As far as Royal Mail are concerned delivery was attempted at 12.50pm.
If the customer caught them later on at 1.10pm how is this a fail ? Should the postie say they cant have it and they must go to the delivery office and collect,Im sure that would go down well.
Not supposed to hand anything out, especially a special, in the street though
If you tolerate this, then your paid break will be next
Royal Mail's idea of park and loop is potentially flawed in that it is expected that the driver is expected to 'break off' and deliver any specials before 1pm. At least that is what the video I watched suggested. What would your manager say if you told them to prevent this sort of thing happening again that you would rather spend the first hour of your delivery time driving round delivering the specials 1st and take off the last two loops of the delivery in return?
Well you know what reaction you would get from managers. The business simply want posties to deliver as much as possible and when that happens our quality of service usually falls. It always does. It happens when they introduce additional lapsing and it happens when they make the rounds bigger.
Don't worry about it.
On the face of it, shareholder value is the dumbest idea in the world.
eastie wrote:should have scanned it before 1pm and put it as not delivered and then when you get there at 1.10pm scan it again as delivered JOB DONE
I always thought if you done this it still counts as a failed Delivery?
The way my Rural is set up I pass a lot of my later houses on the way out, if I have a special for them i can be at the door anytime between 10 and 11, ocassionally they havent been in then so I leave the P739 and scan it as not delivered but check later on and if they are in will deliver it then, regularly after one and never had a problem.
I would,nt worry about it tell you had the sh***s and popped to the nearest s**t house and it took you longer than you thought to do the paper work lol.
eastie wrote:should have scanned it before 1pm and put it as not delivered and then when you get there at 1.10pm scan it again as delivered JOB DONE
I always thought if you done this it still counts as a failed Delivery?
no it does not its just the same as if you got to your delivery point before 1pm and the customer came and found you after 1pm you just scan it again as delivered as long as the special is done with the first scan before 1pm this will not be a fail
eastie wrote:should have scanned it before 1pm and put it as not delivered and then when you get there at 1.10pm scan it again as delivered JOB DONE
I always thought if you done this it still counts as a failed Delivery?
I've been told by a manager to do this before.
Still shows as a failure. There used to be a way on the old scanners, to show it as not delivered ( scanned before 1pm ) but if the customer then came to you with the card after 1pm , you could reconfigure the scanner to DO INDOOR and get them to sign for it as though it had come from the RLE locker.
Everything is booked in now and I don't now how to do indoor work on the new scanners, but it used to be fairly easy on the old ones, Just change mode to do indoor and get them to sign for it off that.
How can it be a show as a fail?
As far as Royal Mail are concerned delivery was attempted at 12.50pm.
If the customer caught them later on at 1.10pm how is this a fail ? Should the postie say they cant have it and they must go to the delivery office and collect,Im sure that would go down well.
Would be sods law the guy was waiting till one for it that day, then had to go out. You scan it as not delivered before one then he complains, and rightly so. You are in the poo. Just make sure you get there before one or tell the manager you're not going to make it, if you're on HTC round for example. Simple.
