Whistl: Royal Mail remains "unpunished, unrepentant and unrestrained"

[TrueBlueTerrier]

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With the conclusion of the submission period for the Ofcom Discussion Document on the regulation of Royal Mail, Whistl has announced today (5 August) that it has submitted a number of recommendations to the discussion process.

In a statement headed “Royal Mail remain unpunished, unrepentant and unrestrained”, Whistl said that it had made the following submissions for Ofcom to consider:

Stability in the market with a term of at least five years and a limitation on Royal Mail’s ability to make unilateral contract changes.
Mandated access to a wide range of services as competition would be of benefit to consumers of postal services by creating choice, driving efficiency, and promoting innovation.
Mandated access in the tracked / standard Parcel area and in areas such as D+1, Upstream points, PO Counters and sale of goods via meters will deliver much-needed choice for users of postal services.
Develop a better way for requesting new services from Royal Mail which is much more even-handed, effective, speedy and transparent.
Consider a separate Wholesale business unit run independently of Royal Mail to deliver some of the improvements that the postal market needs.
Eliminate the distortion on which Wholesale customers and Retail volumes enter the Royal Mail network to ensure provision of service on the same arms-length terms for all users of the network.
Royal Mail Wholesale needs to be appropriately resourced and incentivised to expand the areas in which access operates.
Set an appropriate Access Price Cap to protect Access customers from any exploitative pricing going forward which of course flows through to the retail prices.
Ofcom should set an explicit efficiency gain target and set out the consequences for failure.
Reduce transactional mail prices to those of advertising mail.
Whistl’s suggestions for an Access Price Cap and a separate and independently-run wholesale business unit would certainly stir up some debate.

The Whistl statement also include a forthright comment from CEO Nick Wells: “Whistl is happy that Royal Mail is able to make a reasonable rate of return on the mail it provides, and would like to provide even more, if given opportunities to do so, however this review sees Royal Mail remain unpunished, unrepentant and unrestrained for its anti-competitive activities.

“Greater and more constructive collaboration with the mail market is the way forward. Ofcom should encourage better ways of working so that Access operators and their customers have an ability promote jointly the use of mail, to feed into the change process and help Royal Mail tackle the inefficiencies that exist in its business.”

Ofcom is set to issue a statement on the regulation of Royal Mail in the coming months.

[saddlerposty]

Oi Mr Wells you forgot "Unbeatable"
Do one !!!

[Surreypostie]

Dear Whistl. If you want to take us on, set up your own delivery network and deliver your own s**t. Also, pay your staff a decent wage. Cheerio mugs.

[Jonesy 1971]

Echo previous comment! Why is it that whistl keep moaning about RM? They are derived from TNT (which I have personal experience of ) which are a s**t low paying, poor terms company. Perhaps they should do better for their staff and raise THIER level to compete with RM and not try to drag the industry standard down to their piss poor standard.

[Pidleypoo]

I'm sure the postmen and women on here would agree that as it is Royal Mail are already stretched to the limit and "efficiency" only means more work in less time than we already have.and for what,so heads of big companies can make more money off the backs of the people who work very hard as it is.its a race to the bottom suggested by the company who say that we at Royal Mail are overpaid.

[borgpicard]

Deliver your own fu cking letters and packets then, I for one am fed up carrying your sh it.

[Phantom]

That's the whole point, they can't deliver their own letters because no one will back them financially. So they want to lower the standards or in other words PAY for all RM staff. A shower of c***s, especially Nick f***ing Wells.

[bustedflush]

They're p*ssng their pants because after cherry-picking the profitable routes and areas they suddenly found out the colossal cost of mail delivery and infrastructure and the logistics thereof. Then their useless 'postmen' had no security checks and even delivering every other day managed to cock it up. Suddenly they realized they needed a recorded service, an enquiry office and quite rightly their investors thought "er...nah!"

I am an ardent capitalist but can not these ostriches at P-OFCOM see that mail delivery for the reasons above IS A NATURAL MONOPOLY!!!

How works the logic of forcing one profit-making efficient company to split revenue in order to create a loss-making competitor which in turn means they become loss-making (or have to raise prices) so the customer is worse-off and/or we have 2 loss-making or high-price companies delivering to the same addresses???