Royal Mail boosts its Special Delivery Guaranteed product

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Royal Mail has enhanced its Special Delivery Guaranteed product to enable account business customers posting valuable, time-sensitive parcels to despatch them up until 19:00 on Saturday and 16:00 on Sunday for Monday delivery*, all year-round.

The free weekend collection service is available to customers in England and Wales** posting a minimum of 50 items. It is the latest in a series of weekend service enhancements announced by the company

Special Delivery Guaranteed is Royal Mail’s flagship product, primarily used for urgent, time-critical and valuable items

The extension of weekend collections is part of a broad range of enhancements from Royal Mail, that are designed to progressively add more value to its products and services

Royal Mail recently:
Enhanced its premium Sameday service allowing businesses and consumers to book courier services online on a pay-as-you-go basis, anytime day or night, without the need to set up an account

Increased the flexibility and convenience of its International products, offering acceptance into its network seven days a week including up until 7pm on Saturday and 4pm on Sunday

Royal Mail has enhanced its Special Delivery Guaranteed product to enable account business customers posting valuable, time-sensitive parcels to despatch them until 19:00 on Saturday and 16:00 on Sunday for Monday delivery*, all year-round.

The free weekend collection service is available to customers in England and Wales** posting a minimum of 50 items. Consignments can be made up of Royal Mail Tracked, Royal Mail International andSpecial Delivery Guaranteed products.

Special Delivery Guaranteed is Royal Mail’s flagship product from its range of letters and parcels services which is designed to ensure the mail is processed anddelivered as safely and securely as possible. Primarily used for urgent, time-critical and valuable items, Special Delivery Guaranteed is recognised as one of the best secure delivery products on the market. Customers can choose from one of two services: Delivery by 9am (0900) or Delivery by 1pm (1300).

The extension of weekend collections is part of a broad range of enhancements from Royal Mail that are designed to progressively add more value to its products and services.

Royal Mail recently enhanced its premium Sameday service to make it more accessible to customers. Customers can now book courier services online, on a pay-as-you-go basis, anytime day or night, without the need to set up an account. The company also recently increased the flexibility and convenience of its international products, offering acceptance into its network seven-days-a-week including up until 7pm on Saturday and 4pm on Sunday.

The new weekend collections service for account business customers, is the latest in a programme of enhancements which are supporting online retailers by making Royal Mail’s services more accessible, convenient and flexible.

Nick Landon, Managing Director Royal Mail Parcels, said:“This latest enhancement to our service is yet another example of how Royal Mail is providing innovative service enhancements that help online retailers meet their customers’ needs. Royal Mail has been safely delivering high value and urgent items forUK consumers and businesses for over 500 years. Special Delivery Guaranteed is powered by a secure network within the wider Royal Mail network offering additional protection behind the scenes so that parcels and letters arrive on time, safely and securely.”

For more information contact:
Akudo Ike on 07843333035
Akudo.ike@royalmail.com
Note to Editors
*Royal Mail will aim to deliver all Special Delivery Guaranteed items entering its network at the weekend on the new service by Monday (next working day). However the service carries with it a Tuesday delivery guarantee.
The service excludes bank holidays.
**Postcode areas not covered by the new service include: AB, ZE, BT, BH, DT, CA, DG, CM, CO, SS, BR, CR, SE, SM, DD, EH, FK, KY, PH,TD, G, KA, ML, PA, HS, IV, KW, IP, NR, PL, PO, SO, SP, SA,TR