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Royal Mail international introduces weekend collections and new tracking services for businesses

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Royal Mail international introduces weekend collections and new tracking services for businesses

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Royal Mail has announced enhancements to its international portfolio to support and encourage businesses exporting to international markets
  • Royal Mail has announced enhancements to its international portfolio to support and encourage businesses exporting to international markets
  • Business customers sending international parcels, can now submit items for delivery up until 19.00 on Saturday and 16:00 on Sunday
  • The free weekend collection service is available to customers in England and Wales* posting a minimum of 50 items
  • In addition, Royal Mail has extended its International Tracked product to customers sending parcels to Russia, Cyprus and Lebanon. This takes the number of countries covered by the International Tracked product to 44
  • The Company has also enhanced the Track and Trace function on its website (http://www.royalmail.com" onclick="window.open(this.href);return false;) to give customers direct access to tracking information from the destination country
  • These new service enhancements support other recent changes to our international portfolio, including adding the ability to ship to 200 countries to our Click and Drop shipping tool and enabling Tracked 24 and Tracked 48 high volume customers to post their export parcels at the same time as their domestic parcels- improving customer convenience
  • Royal Mail recently announced it has joined forces with the Commonwealth Enterprise and Investment Council to launch a three-year programme aimed at encouraging UK SMEs to export to the Commonwealth
  • Royal Mail is also a partner of the Government’s recently launched “Exporting is GREAT” initiative which aims to inspire and support 100,000 additional exporters by 2020
Royal Mail has announced enhancements to its international portfolio, to support and encourage customers exporting to international markets.

The Company has introduced free weekend collections for business customers sending international parcels, enabling them to submit items for delivery up until 19.00 on Saturday and 16:00 on Sunday.

The new weekend collection service for international items is available to customers in England and Wales* posting a minimum of 50 items made up of various Royal Mail businessproducts.

In addition, Royal Mail has extended its International Tracked product to customers sending parcels to Russia, Cyprus and Lebanon. This takes the number of countries covered by the International Tracked product to 44. With over half of UK SMEs (57 per cent)** selling to overseas customers, the expansion of Royal Mail’s International Tracked service will serve to support businesses looking to target those markets.

The Company is also working with international operators to deliver better tracking information to customers. It has enhanced the Track and Trace function on its website (http://www.royalmail.com" onclick="window.open(this.href);return false; Opens in new window) to give customers direct access to tracking information from the destination country.

Additionally, customers using its International Tracked and Signed products will now be able to see the name of the person who signed for the item***

These new service enhancements support other recent changes to our international portfolio, including adding the ability to ship to 200 countries to our Click and Drop shipping tool and enabling Tracked 24 and Tracked 48 high volume customers to post their export parcels at the same time as their domestic parcels- improving customer convenience.

Royal Mail recently announced it has joined forces with the Commonwealth Enterprise and Investment Council to launch a three-year programme aimed at encouraging UK SMEs to export to the Commonwealth. Royal Mail is also a partner of the Government’s recently launched “Exporting is GREAT” initiative which aims to inspire and support 100,000 additional exporters by 2020

Nick Landon, Managing Director Royal Mail Parcels, said:“Helping UK SMEs to grow their business through exporting to international markets is a big priority for us. Our focus has been on making it easier to ship internationally by continuously improving convenience and the range of services available. We will continue to innovate to help our customers realise their growth ambitions.”

*Postcode areas not covered by the new service include: AB, ZE, BT, BH, DT, CA, DG, CM, CO, SS, BR, CR, SE, SM, DD, EH, FK, KY, PH,TD, G, KA, ML, PA, HS, IV, KW, IP, NR, PL, PO, SO, SP, SA,TR
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