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Hermes parcelshops to open in hundreads of C0-OP stores / expands south west operations

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Hermes parcelshops to open in hundreads of C0-OP stores / expands south west operations

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Hermes, the consumer delivery specialist, has teamed up with the Co-operative Food to offer its ParcelShop click and collect services at over 450 of the retailer’s outlets nationwide. The agreement focuses on providing added choice and convenience to online shoppers and sees Co-op become one of Hermes’ biggest business partners.

Following a successful pilot across 42 Co-op Food stores last year, Hermes and the retailer have permanently extended the service across the UK. As a result, millions of Co-op customers will be able to pick up their online purchases from leading retailers such as H&M, JD Williams and River Island. In addition, shoppers needing to send returns back to such retailers as ASOS, Debenhams and John Lewis will be able to do so from ParcelShops. They will also be able to utilise the cost-effective myHermes service to send parcels from the stores.

Hermes and Co-operative will strategically choose which outlets will offer the ParcelShop services based on a range of criteria including location, consumer demand and opening hours.

Carole Woodhead, CEO of Hermes, said: “By entering a partnership with such an established and trusted retailer like Co-op, we have further strengthened our dedicated network of 4,500 ParcelShops. This partnership focuses on convenience, with consumers being able to buy groceries whilst also sending parcels, collecting or returning their online purchases, and vice versa. With 92% of the country within two miles of an outlet, ParcelShops offer a local, useful and convenient click and collect service for retail clients.”

Chris Whitfield, the Co-op’s Retail and Logistics Director said: “As a community retailer we are committed to enhancing the communities in which we operate. The pilot scheme clearly demonstrated that the Hermes ParcelShop service is used and appreciated by many of our customers and so we are delighted to extend it to many more stores.”
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POSTMAN
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Hermes expands south west operations

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Hermes expands south west operations

Hermes, the consumer delivery specialist, is strengthening its infrastructure across the South West of England by moving its parcel processing operation in Portbury to a new build facility in Avonmouth, near Bristol.

As a result, it is anticipated that Hermes’ 50-strong team of employees will be able to process around 9.5 million parcels per year.

Hermes decided to leave Portbury after 21 years so the company could increase its capacity in the region in light of projected parcel volumes for 2016, especially during the peak season.

The Avonmouth facility measures 43,000 sq ft, which is more than double the size of the previous depot, and provides an ideal operational layout that allows loading on three elevations, as well as efficient working practices.

The delivery firm has also bolstered its infrastructure along the South Coast by relocating its depot in Southampton. Hermes had occupied a new depot in Hedge End. The high specification facility was built in 2011 and incorporates a mix of dock levellers and drive-in doors. It will house a team of 60 employees, and annual volumes are expected to surpass 10.8 million.

The relocation of both facilities follows the news that Hermes has begun work constructing a state-of-the-art automated parcel distribution hub located in Rugby, Warwickshire. The 270,000 square foot Midlands Super Hub is the result of a £31m investment and will have the capacity to process up to 1.1 million parcels every day.

Martijn de Lange, Chief Operating Officer at Hermes, said: “With online shopping volumes continuing to rise, carriers have a responsibility to their retail clients to continuously invest in their networks. By moving to new premises in Avonmouth and Southampton we have significantly strengthened our infrastructure which will enable us to further improve the services and solutions we provide to our customers not just in the South and South West of England, but across the whole of the UK.”
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.