delivered to neighbour, parcel now missing.....

[ganda]

Delivering to neighbour should not be scanned "safeplace" unless the recipient has stated the safe place as a neighbour. People think that the box that states safeplace is an option the postie decides on. It's not, if the box that states safeplace is empty of any instruction then there is no safeplace.

[Captain Scarlet]

I have noticed a spike in the number of complaints in our office over the last 12/18 months where the pressure is on the postie to deliver to neighbour.
Some people seem to have realised that they only have to say they never took parcel in and keep whatever is in it.
Speaking to a guy from DPD and story with him was neighbour's safe place (brown bin).....no parcel £500 trainers, you get the idea, anyway DPD guy goes back to address and looks inside blue bin and finds the empty box minus the trainers, takes a picture of the whole parcel/barcode etc and sends to his boss,result for DPD guy and customer told where to go............
Personally I wouldn't leave with anyone and never if a signature was needed.

[DB1100]

I thought the CWU produced a flyer that said amongst other thing's "that DTN was at the sole discretion of the OPG" I don't do it unless I know the neighbour or there is a written instuction on the parcel .

[Hitcher]

I thought the CWU produced a flyer that said amongst other thing's "that DTN was at the sole discretion of the OPG" I don't do it unless I know the neighbour or there is a written instuction on the parcel .

It is but managers are trying it on by saying it's part of the job now.

[POSTMAN]

I thought the CWU produced a flyer that said amongst other thing's "that DTN was at the sole discretion of the OPG" I don't do it unless I know the neighbour or there is a written instuction on the parcel .

It is but managers are trying it on by saying it's part of the job now.

Sorry guys but it is RM standard,agreed by the union,the flyer you are talking about is out of date.

See here for the flyer...
http://www.royalmailchat.co.uk/communit ... =1&t=68738" onclick="window.open(this.href);return false;

And see here for the deliver to neighbour thing...
http://www.myroyalmail.com/sites/defaul ... INAL_0.pdf" onclick="window.open(this.href);return false;

We agreed with the CWU that Delivery to Neighbour is a Royal Mail Standard.
This means where no opt out exists and it’s safe and secure, Delivery to Neighbour
must be attempted every time a customer is not in.*

[nickbsmooth]

Last year there was a big push on getting rid of tracked item's. Management said leave in blue bins green houses and every neighbour within a 5mile radius etc, we had some ridiculous target like 98% 1st time .
If I had a tracked a parcel and no one was in and there was no printed instruction on parcel it came back.
I didn't have time to knock on neighbours doors and I wasn't leaving it in blue bins as the instruction was verbal from management not in writing.
3 months later managers back tracked ,don't leave anywhere other than with the householder and the target stopped being mentioned.
Someone must have had their knuckles wrapped.

[steve1873]

I have noticed a spike in the number of complaints in our office over the last 12/18 months where the pressure is on the postie to deliver to neighbour.
Some people seem to have realised that they only have to say they never took parcel in and keep whatever is in it.
Speaking to a guy from DPD and story with him was neighbour's safe place (brown bin).....no parcel £500 trainers, you get the idea, anyway DPD guy goes back to address and looks inside blue bin and finds the empty box minus the trainers, takes a picture of the whole parcel/barcode etc and sends to his boss,result for DPD guy and customer told where to go............
Personally I wouldn't leave with anyone and never if a signature was needed.

We have basically been told if the above scenario unfolds, it is not our problem, but rather a police matter as it is theft.