'Mail-back Monday' will be busiest day for online returns, predicts Royal Mail

[TrueBlueTerrier]

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Royal Mail has predicted that ‘Mail-back Monday’ – 4 January, the first Monday in the New Year – will be the busiest day for online returns through the UK post as shoppers rush to send back unwanted Christmas gifts and online purchases.

“On Monday 4 January online returns are predicted to jump by more than 50% in a single day, versus the average number of return parcels per day in December,” said Royal Mail in a statement issued today (31 December).

Royal Mail based its prediction on the number of returns parcels handled through its Tracked Returns service, which is used by more than 500 e-retailers for the return of unwanted online purchases.

Since Christmas, Royal Mail has already handled increased numbers of online returns. The number of parcels returned using the Royal Mail Tracked Returns service increased 41% in the week after Christmas, compared to average number of daily return parcels in December. The greatest number of Tracked Returns parcels have been processed in Royal Mail’s London Houslow, Northampton and Gatwick mail centres.

Nick Landon, Managing Director Royal Mail Parcels, commented: “Monday is set to be a huge day for mailing back unwanted Christmas gifts and online purchases. We expect the volume of return parcels to jump by more than 50%. More and more shoppers are using the post to return their unwanted online purchases. At this time of year the easiest way for many shoppers to return their items is to pop them in the mail rather than tackle the post-Christmas queues.”

[Jiries]

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[datasaint]

That a huge loss making for RM as they have to send items back without being paid by the customers. Any return parcels or letters RM lose a lot of money, they have to pay staff to sort them and deliver them wasting more time than dealing with live mail. My views about letters rebuts that they should advice customers to check it then recycle it completely than return it. I do mine too if I get junk mails they are all being recycled. I see lot of unwanted magazines, catalogs and letters being sorted to sent back. Some staff agreed with me that customers should recycle it straight away, saving Rm money from transport, wasted time on sorting out and focus on live mail.

Returns won't be free. Only dead mail that's returned to sender.

[GT750rider]

http://postandparcel.info/70203/news/ma ... oyal-mail/


Nick Landon, Managing Director Royal Mail Parcels, commented: “Monday is set to be a huge day for mailing back unwanted Christmas gifts and online purchases. We expect the volume of return parcels to jump by more than 50%. More and more shoppers are using the post to return their unwanted online purchases. At this time of year the easiest way for many shoppers to return their items is to pop them in the mail rather than tackle the post-Christmas queues.”

OK, so what measures have been put in place to deal with all the extra parcels ? My guess is fcuk all....Same old story, let's muddle through.