Minimum Universal Service requirements
The Postal Services Act 2011 sets out the minimum requirements the Universal Service provider must deliver. These are statutory. They can only be altered with the consent of the UK Parliament. The minimum requirements are:
At least one delivery of letters every Monday to Saturday to every address in the UK
At least one collection of letters every Monday to Saturday from every access point in the UK that is used to receive letters and postal packets for onward transmission
Postal services at an affordable, uniform tariff across the UK
A registered items service at an affordable public tariff
An insured items service at an affordable public tariff
A free-of-charge postal service to blind or partially sighted people
Free carriage of legislative petitions and addresses
Postal Packets ≤20kg
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Parcels are now priority
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TrueBlueTerrier
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Re: Parcels are now priority
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IcanthelpthewayIam
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Re: Parcels are now priority
Here is the actual legislation:
http://www.legislation.gov.uk/ukpga/2011/5/section/31" onclick="window.open(this.href);return false;
31 Minimum requirements
This section sets out the services that must, as a minimum, be included in a universal postal service.
Requirement 1: delivery of letters or other postal packets
(1) At least one delivery of letters every Monday to Saturday—
(1)(a) to the home or premises of every individual or other person in the United Kingdom, or
(b) to such identifiable points for the delivery of postal packets as OFCOM may approve.
(2) At least one delivery of other postal packets every Monday to Friday to the places within paragraph (1)(a) or (b).
(3) The references in this requirement to the delivery of letters or other postal packets include the delivery of packets posted outside the United Kingdom.
http://www.legislation.gov.uk/ukpga/2011/5/section/31" onclick="window.open(this.href);return false;
31 Minimum requirements
This section sets out the services that must, as a minimum, be included in a universal postal service.
Requirement 1: delivery of letters or other postal packets
(1) At least one delivery of letters every Monday to Saturday—
(1)(a) to the home or premises of every individual or other person in the United Kingdom, or
(b) to such identifiable points for the delivery of postal packets as OFCOM may approve.
(2) At least one delivery of other postal packets every Monday to Friday to the places within paragraph (1)(a) or (b).
(3) The references in this requirement to the delivery of letters or other postal packets include the delivery of packets posted outside the United Kingdom.