PHGandmore wrote:I can only speak for our office but we were told all Specials had to be delivered by 1pm on a Saturday.
I politely told the DOM they were wrong and was told to do as we were told.
Our union rep emailed Moya regarding the rules for Saturday specials and received an email back
saying exactly what we knew
Only specials that have a Saturday guarenteed on them are to be delivered by 1pm
If you post a special on Friday at a post office they will tell you it is not guarenteed until 1pm Monday.
This had the desired effect, now we can deliver after 1pm and have never had a failure show up.
As I say this is only what we do in our office.
Correct. And any other answer from Moya would mean RM potentially having to shell out thousands in compensation for a mis-sold product - Saturday Guaranteed - which would be redundant if all specials posted Friday were guaranteed for 1pm Saturday.
so delivery anytime that day will do. 