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ON July 8, at 1pm, I sent a small parcel via the Royal Mail first class signed-for service.
The aim, according to my receipt, is to deliver it the next working day but, as of 10am on July 9, it had still not arrived.
The parcel was only going to Colwick, in Nottingham, and I'm sure I could have delivered it quicker myself if I'd walked.
I rang Royal Mail and spoke to a person who sounded half asleep and was told that it could take up to four working days, so it is misleading the public in what it is printing on its paperwork.
This company seems to be charging extortionate amounts of money for an unacceptable service. It shouldn't even have "Royal" in its title and the only mail it has is the lost kind.
Joanne Luckett
Derby
and a few extra