parcelforce drivers targets.

[skintdawn]

Hi guys
I will be at a meeting at the Preston depot with Mark on Teusday . I will show him the posts and speak to him about the issue . Jimmy is right there are no agreed targets on delivery routes. Delivery (core ) routes are are built around 90 utilisation (100 BSI) and daily workloads and flexibility is agreed by the CWU Rep , Manager and the delivery driver. This is covered under the Blueprint and other associated agreements.

Eamonn Cooke
CWU Regional Organiser NI

Ok...maybe the word will now start to spread within the CWU, and questions get asked of the drivers in.. depots and Targets talked about to the drivers in these depots, maybe a ball can start rolling and these issues can be looked at by the CWU, talking face to face with the drivers is the only way to find out whats going on...no one wants trouble, we just want to clear our routes every day and come back with nothing to the depot.

[the_damned]

Seems it was worth having a whine, people were reading! I'd just like to make it known that this is a national problem as the same thing is occurring in London and the South East. Guess RM have targets or at least a organised strategy to help managers meet theirs written down that aren't part of any agreement with the union as this is clearly a larger issue rather than a odd few managers if it's happening all over!

My Union rep however isn't off sick, or on leave. He's chosen to sit on drivers complaints and not let the area/regional reps know - otherwise you would know. I'm not getting at the CWU here because generally they do a great job as regards to pay, conditions etc but I think the higher echelons don't keep abreast of what's actually happening, they speak with the local rep but very rarely to the members.

I'm not a snide, I won't be phoning anyone confidentially to drop my rep or anyone else in it. But as mentioned by skintdawn, get into the depots and we'll bend your ears off.

[skintdawn]

Seems it was worth having a whine, people were reading! I'd just like to make it known that this is a national problem as the same thing is occurring in London and the South East. Guess RM have targets or at least a organised strategy to help managers meet theirs written down that aren't part of any agreement with the union as this is clearly a larger issue rather than a odd few managers if it's happening all over!

My Union rep however isn't off sick, or on leave. He's chosen to sit on drivers complaints and not let the area/regional reps know - otherwise you would know. I'm not getting at the CWU here because generally they do a great job as regards to pay, conditions etc but I think the higher echelons don't keep abreast of what's actually happening, they speak with the local rep but very rarely to the members.

I'm not a snide, I won't be phoning anyone confidentially to drop my rep or anyone else in it. But as mentioned by skintdawn, get into the depots and we'll bend your ears off.

100% agree..get into the depots CWU....TALK TO THE DRIVERS AND GET THE TRUTH...

[skintdawn]

Seems it was worth having a whine, people were reading! I'd just like to make it known that this is a national problem as the same thing is occurring in London and the South East. Guess RM have targets or at least a organised strategy to help managers meet theirs written down that aren't part of any agreement with the union as this is clearly a larger issue rather than a odd few managers if it's happening all over!

My Union rep however isn't off sick, or on leave. He's chosen to sit on drivers complaints and not let the area/regional reps know - otherwise you would know. I'm not getting at the CWU here because generally they do a great job as regards to pay, conditions etc but I think the higher echelons don't keep abreast of what's actually happening, they speak with the local rep but very rarely to the members.

I'm not a snide, I won't be phoning anyone confidentially to drop my rep or anyone else in it. But as mentioned by skintdawn, get into the depots and we'll bend your ears off.

100% agree..get into the depots CWU....TALK TO THE DRIVERS AND GET THE TRUTH...

]So this is a national problem .

[smok3y666]

This has been going on for a while. I was a driver at Stoke a few years back. Started out delivering what was left in the depot then got given a route. Went okay for a while, managed to have my break and get done on time. As time progressed I got given more and more and seemed to be driving everywhere like a maniac, breaking speed limits and taking short cuts just to get done on time. The union rep, who is still the union rep currently, did nothing when I complained about it. Most drivers, except the select few, drove around in the exact same manner. I was lucky and got back to what I was doing before. I have since seen people I used to work with working for other companies. Good luck with what you're trying to achieve, something needs to be done and the union reps who are in the managers pocket need to be got rid off.

[smok3y666]

So what's happening then?

[mad man moon]

Hi there are no Targets In Parcelforce there is a utilisation of 90% across the depot not individual routes, have you guys spoken to your Rep/Branch/Regional Organiser ? if your not sure whom to talk to ring CWU HQ 0208 971 7200 they will forward you to the correct CWU Branch if any of you's are from London Region give me a call 07545141846 regards
M
Jim Twort
CWU

Dear Jimbo, thanks for reply, Every driver in all our local depots has a target imposed upon each and every route.This is every single day! How the CWU is not aware of this is beyond us!! Our local rep has been off for a while and drivers do not even get the time to talk to a cwu rep, we barely get the time to have a word with other drivers, and the drivers are very careful of what they say on the shop floor because the management are always listening. The cwu never show up at depots to have say a monthly meeting in private not on t7he shop floor. If the CWU, went round the depots tomorrow morning every driver will tell you about their targets and how unrealistic and pressurizing these targets are. If you dont believe that targets are imposed on every route by management then go to Liverpool/Manchester/Stoke depots in the morning and find out what is currently going on.

I think this maybe isolated to particular depots.I work in one of the above deopts and it doesn't seem a problem,if the driver thinks they have too much,just let a manager know,they will look at the manifest and let them leave a sector off.It stays in the depot and agency will deliver it.You are entitled to a break,the only way this will get through to the management is take your break,if parcels fail that's their problem not yours.You shouldn't be under any pressure to clear your route if it means going without a break.
I have a bulk route using a 7.5t,because it has a tacho I stop and take a 45min break everyday.Just speak to your line manager and tell them you have too much and leave some off.The only way this will get resolved is everyone take necessary breaks and the message will get through.

[jaychips]

Interesting reading guys - I often wondered where they got their "target" figures from - it just struck me that every time a route changed hands they would add approx 10% volume , no consultation , no nothing !
None of us are work shy but considering all the extra customer interaction involved , think they are asking an awful lot

Regards

[jaychips]

To the 7.5t driver re failing deliveries.

It's a shame if it comes down to that , no one wants to failt , plus in the current climate , who's to stop them saying you are no longer deemed fit for your route.

They'll have a cover driver waiting to bite your hands off just so to get a route & so on & so on !

[mad man moon]

To the 7.5t driver re failing deliveries.

It's a shame if it comes down to that , no one wants to failt , plus in the current climate , who's to stop them saying you are no longer deemed fit for your route.

They'll have a cover driver waiting to bite your hands off just so to get a route & so on & so on !

I agree,I don't want any fails either partly because I have to sort them when I get back.
I am simply not prepared to work without an entitled adaquate break.You can bet the management have theirs.
No one in our depot wants a bulk route,we don't even have a 7.5t cover driver,they just split the bulk routes between agency using Sprinter vans.

[scd57]

Hi, as was stated,there are no targets within the routes structure for driving routes.It should be based on the 90 utilisation figure.However it would seem that it's the managers that have got the targets,and thats the real reason that they pushing to get all parcels out of the depot. If you argue with them they always come back with the FAILING TO FOLLOW A REASONABLE INSTRUCTION line and they can take you down the conduct line,however,there is a very fine line between managers instructing you in a fair and reasonable manner,and actually bullying you to take them,as has happened at my depot.As a result of this some drivers have taken action against some managers.Your own reps will know how to go about this.Its the only way that drivers or staff have of getting heard by people outside of your own depots.So if you think that your being unfairly treated do something about it. Its an agreed company and union process,and its there for a reason.

[ctpunk]

to be honest several questions based on being experienced reserve driver:

can we compare 90 drops in industrial area you know next to your depot to 90 residential drops on the countryside 40 minutes drive from depot with no house numbers that you do for the first time?

Can we compare 90 delivery drops to 90 collection stops?

Can we compare reach area where someone is always at home to workers residential area where you deliver 60% to neighbour as PO wouldn't be happy to take large items or 30 items a day? (one day I delicered 40 of 60 parcels to neighbours)

Can you do same amount of deliveries in area you don't need a map to work to the area you are first time in?

Can we compare doing 90 drops if you have 150 on board to doing 90 of 90?

Are we human or robot with employee number that generate figures for management?

Is the right way for management to assess how much can you do by giving you more drops- to the driver who not think costumer but a person he deliver to and will sacrifice his break?

Is RM and PF comitement to be seen as corporation of robots with 100% QOS?

Did you ever offer to you manager when you know you are busy to put his *** in your van on the passenger seat and have a look how your day looks like? - ofter to pay for his lunch if you have time for one

When corporation gives you new advice to cover themself about H&S- do the corporation consider how many "utilisation" should be sacfified to implement it? (never- scary, isn't it?)

Are we so lazy that our dream is to take a van, go somewhere to do nothing and come back depot at the end of the day?- It may be OK for one day, but work and interactions with costumers is our time killer to not get bored

the funny one- "what shareholders want"? (we are 10% shareholders that's why I say it's funny). Managers propaganda as they never attend general shareholders meeting but they know better what shareholdes want then shareholders :D.

is this job causing you depresiion? did you ever say that to someone?




Dear Collegues. Do not put yourself at risk of accident, take your break you are entilted to, deliver what you can. Do not be afraid to be questioned by your managers about fails- If you ask them questions above you will find a funny side of being questioned. Whatever you are uni memb or not ask them to be there- as a witness. If you are no uni member they are likely to help you :) Record that questioning on your mobile phone in case something illegal could happen- uni member as witness will proof that record is truel if you need to take legal actions :P Mine are all deleted.


My story: I've been questioned 2 times about my performance. My manager showed me timing and list of my jobs. I offered him my tacho printout that will let me recall every minute of that day. I was quite confident as that was a busy day (speeding, stoping on the bus stops, shortcuts in h/s that never gone wrong) and I did 30 mins break only. Baisicly they they chosed wrong day to questione me about.
Feedback: Depot manager or director- I don;t know how you call them- I am a simple PF driver not the part of corporation- asked uni rep to see me every morning to discuss if I can cope or not with my workload. That time my manager had bulling investigation so my work load droped far below what I could do. I love to be busy but if someone say I am lazy I am confident to challange him.

New topic here will not help you. Saying what you think, asking questions, making friend of your collegues at depot will. Good luck- if things gone wrong ask for transfer to another depot ;)

[michael.hangyal]

the bottom line is how do you set a target ??????????

[david.redmond]

the target is based on a twat looking at a computer with a screen with a map on it and decides how many drops can be done on a route in 8 or 10 or 11 hour shift but has he taken into consideration speed limits parking issues weather conditons ect ect ??????????????????????

[david.redmond]

targets go and do my route for one day and reach 40% of the target that is expected from me you could not even fill out a 739 card correctly with out asking for help !!!!