Post office cards delivering chaos

[TrueBlueTerrier]

http://www.oldham-chronicle.co.uk/news- ... ring-chaos" onclick="window.open(this.href);return false;

A batch of delivery collection cards is causing headaches at Uppermill post office.

The information cards are pushed through letterboxes by post workers when a delivery can’t be made.

The cards tell customers where their parcel can be collected.

For most Oldham addresses the collection point is at the Hamilton Street sorting office, but a batch of the cards preprinted with the Uppermill Post Office address have wrongly been dropped at homes across the borough. Customers have turned up there only to be redirected to Oldham.

Uppermill sub-postmaster Graham Sheldon said: “I’ve informed Royal Mail at Oldham more than 20 times since November. On Saturday I had another three people trying to collect parcels from here.

“This poor service and incompetence by the management at Royal Mail Oldham needs to be addressed immediately.”

He said more than 100 customers have made an unnecessary journey to Uppermill and are owed an apology: “Some customers have been understanding, but some have been less than pleased,” Mr Sheldon said

A spokesman for Royal Mail offered an apology to affected customers and promised the problem should now be resolved.

[wookie]

A similar thing happened in my office. Some vans were borrowed from a local office and some dockets were left in the van for that area. The Postmen got their van back and just saw a 'docket', used them, and the customer trekked all the way to an office 7 miles away from where they should have gone. Not funny for the customer, but its amazing how something some small can ruin someones day.

[arnold cheshire]

A similar thing happened in my office. Some vans were borrowed from a local office and some dockets were left in the van for that area. The Postmen got their van back and just saw a 'docket', used them, and the customer trekked all the way to an office 7 miles away from where they should have gone. Not funny for the customer, but its amazing how something some small can ruin someones day.

i bet thats happened in loads of offices it certainly has in ours

[redneck]

Surely our 'colleagues' make sure that the correct post office collection point is on the docket, bit thick really. Not sure an error by management can cause that amount of chaos unless those on delivery are equally as stupid

[masterblaster]

Surely our 'colleagues' make sure that the correct post office collection point is on the docket, bit thick really. Not sure an error by management can cause that amount of chaos unless those on delivery are equally as stupid

No.
I expect other people, (probably on higher pay), to do their job correctly and make sure the P739 cards go to the correct office, and not rely on delivery staff to check.