[POLL] - How much extra time on your walks does DTN use.

[terry2972]

Why not do it and claim the overtime???

[fishtank]

Why not do it and claim the overtime???

Not everybody wants overtime but the bottom line is DTN should have been resourced properly from the start, the extra time built into deliveries and we wouldn't be having this conversation.

The union let RM off the hook with this and the business has only themselves to blame if the staff don't buy into it. We shouldn't be arguing amongst ourselves about it.

[RedBagMan]

Why not do it and claim the overtime???

Easier said than done sometimes .. believe it's called "local procedures"

[Lounge Lizard]

There should be a "Does not apply" alternative for those of us who have neither the time nor inclination for DTN.

[Budfrog]

You're better off doing it, then cutting off. If everyone does this, it'll at least make the managers think...and work.

I totally agree with the sentiments of this suggestion my only concern being that the business (not the delivery OPG) would always be penalising customers at the end of the walk whose mail in the vast majority of cases fits through the letterbox, in favour of customers who are receiving larger items earlier in the walk but not at home to accept them. I understand that RM should have planned DTN to cover all of the workload and believe that the methods for delivering parcels has not been well enough thought through. Like most modern initiatives (ex WCM ) RM expects DTN to be absorbed into current duty structures at near zero cost.

[Jpro747]

Post-Delivery Methods walks were put together using fanciful statistics and inaccurate data, based on two weeks of call rates and parcel counting (where many guessed what parcels would be attendance calls, rather than recording what happened on delivery). Some HCT walk 318s failed to give travelling time to/from delivery, putting some walks ~20mins out right from the off. Some walk 318s thought it was possible to do 1hour40mins indoor work on a Tuesday; have indoor meal relief; then 30mins WTLL before putting the first letter in the frame at 0930... and still finish on time.

Since then...
D2D quantities went from 2/3 most weeks to 4-7 most weeks... No extra time
Online shopping has further increased, we have more parcels to deliver, both attendance and non-attendance... No extra time
Then HCT walks had Tracked items allocated to them... No extra time
Then DTN was introduced as a voluntary option... No extra time (but the official trial reported this as fact )
Then walks were issued stickers to fill in for parcels returned to the depot (inside of quickly writing nafl/{date} on item)... No extra time
Then D2D prep went from 5 boxes Mon-Thurs and 4 boxes Fri/Sat to 8 boxes on Tuesdays with 4 on other days... No extra time
Then DTN became standard... No extra time

Non-existant weekly WTLLs have become an ongoing joke, yet we all get "training by mail" delivered at home eg. today's "new" p739 postcard (despite these cards being in operation for weeks if not months). If WTLL scheduled time takes us into overtime, we should be able to claim it, regardless of whether we were given a 30mins session or not.

This says it all! And from next week they want us to scan all amazon parcels with that god awful PDA...... NO EXTRA TIME!