You will find the actual agreement and process that RM should be using at the following thread
http://www.royalmailchat.co.uk/communit ... 15&t=66104" onclick="window.open(this.href);return false;
ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE
ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!