re: killing off schools mail??

[Bahia Feliz]

I wonder how many rules and regs Ofcom have imposed on TNT?

[TrueBlueTerrier]

I wonder how many rules and regs Ofcom have imposed on TNT?

Essential Condition 1 and Mail Integrity Code (as at 1 April 2014) http://stakeholders.ofcom.org.uk/binari ... ential.pdf" onclick="window.open(this.href);return false;

CONSUMER PROTECTION CONDITION 1 PAYMENTS RELATING TO QUALIFYING CONSUMER EXPENSES http://stakeholders.ofcom.org.uk/binari ... 3/con1.pdf" onclick="window.open(this.href);return false;

CONSUMER PROTECTION CONDITION 2 POSTAL COMMON OPERATIONAL PROCEDURES http://stakeholders.ofcom.org.uk/binari ... 3/con2.pdf" onclick="window.open(this.href);return false;

CONSUMER PROTECTION CONDITION 3: COMPLAINTS HANDLING AND REDRESS http://stakeholders.ofcom.org.uk/binari ... 3/con3.pdf" onclick="window.open(this.href);return false;

CONSUMER PROTECTION CONDITION 4: COMPENSATION http://stakeholders.ofcom.org.uk/binari ... 3/con4.pdf" onclick="window.open(this.href);return false;

CONSUMER PROTECTION CONDITION 5: DELIVERY http://stakeholders.ofcom.org.uk/binari ... 3/con5.pdf" onclick="window.open(this.href);return false;

POSTAL COMMON OPERATIONAL PROCEDURES AGREEMENT (PCOPA) http://stakeholders.ofcom.org.uk/binari ... _June1.pdf" onclick="window.open(this.href);return false;


and of course the various Postal Acts.

You did ask

[masterblaster]

Schools fine people for taking their kids out of school a few days early, prior to a school holiday, so they can take it out of that.

[Burnleyfc]

You absolute turnips if u sign these letters off to schools your damaging our decline even more put them on top of your frames for fuk sake and think about our future . Really enjoys me to see stuff like this

[dvbuk55]

You absolute turnips if u sign these letters off to schools your damaging our decline even more put them on top of your frames for fuk sake and think about our future . Really enjoys me to see stuff like this

The only problem with that is when the Auditor comes round and asks why there is mail on top of the frame unendorsed and your answer is "it's for the school" - well good luck with that little anecdote.

[Jamesethefirst]

In our office ,lots of customers have their mail held for free, sometimes 2 or 3 days at a time,it sits in the frame going nowhere, we call it absorption.

[janitor]

Is call collect not still free, all the schools in our area used to set one up just before the holidays, and the school secretary would come in every couple of days to collect it.

[villan]

In our office ,lots of customers have their mail held for free, sometimes 2 or 3 days at a time,it sits in the frame going nowhere, we call it absorption.

You've got that right. In our case it's the street nearest the office that enjoys a free unrequested keepsafe for all its residents.

I was doing absorption on another nearby street one time at about 2.15pm and some punter asked me why the mail was late, given that he lived so near to the DO and he "usually got his mail in the morning." I explained that I'd already done a full round and that where he lived was on an absorbed round (I explained it without using RM jargon of course) and that living near the DO ironically meant you were likely to get your mail much later than a street several miles away.

Such is the crazy topsy-turvy world of RM in 2014.

[postslippete]

I don't believe it was RM but Ofcom who clearly pointed out to RM that they could not treat 1 customer differently and so RM had no choice. The schools on the other hand could institute a call and collect during the summer holidays if any of them could be arsed to pick it up once a week

Ain't it strange how Ofcom can treat TNT differently though?? Royal Mail are still trying to stop them cherry picking their own selective customers!!

[dvbuk55]

In our office ,lots of customers have their mail held for free, sometimes 2 or 3 days at a time,it sits in the frame going nowhere, we call it absorption.

Why?

[bigcol]

In our office ,lots of customers have their mail held for free, sometimes 2 or 3 days at a time,it sits in the frame going nowhere, we call it absorption.

Why?

The managers are managing. A cry that is often heard on here.

[Jamesethefirst]

In our office ,lots of customers have their mail held for free, sometimes 2 or 3 days at a time,it sits in the frame going nowhere, we call it absorption.

Why?

Because the normal workload is too high , then absorption on top makes it impossible to do, therefore it is left in the frame . We are talking very high levels of absorption ,100+ extra points for everybody. Management by crisis ,crisis by management.

[5plusbonusball]

No GOODWILL left in this company, just bosses chasing their bonuses, that's all. RIP RM.

[DB1100]

You absolute turnips if u sign these letters off to schools your damaging our decline even more put them on top of your frames for fuk sake and think about our future . Really enjoys me to see stuff like this

The only problem with that is when the Auditor comes round and asks why there is mail on top of the frame unendorsed and your answer is "it's for the school" - well good luck with that little anecdote.

Just put the tray in the van and bring it back if the school is closed,just drive past doesn't take any longer.

[dvbuk55]

You absolute turnips if u sign these letters off to schools your damaging our decline even more put them on top of your frames for fuk sake and think about our future . Really enjoys me to see stuff like this

The only problem with that is when the Auditor comes round and asks why there is mail on top of the frame unendorsed and your answer is "it's for the school" - well good luck with that little anecdote.

Just put the tray in the van and bring it back if the school is closed,just drive past doesn't take any longer.

What do you do with the tray? The Auditor doesn't restrict the time of his visit.