Revised Agreement -Deliver to Neighbour/First Time Delivery

[Budfrog]

Interesting way of looking at it. You see it as doing a favour for the courier, I see it as doing a favour for the neighbour, never thought about it the other way. I always take in packets for anywhere nearby because I'd be grateful if they were to do the same for me one day - would save going back to the DO as soon as I get home, or even worse going down there on a day off!

I do see your point but it becomes an almost daily chore and so I've called a halt to it when I live at x and the courier was to leave a parcel x + 15 doors away because once you start taking them in they think you have become a mobile store house for them.

I have never refused to take a parcel in for a neighbour and see it as doing them, rather than the courier firm, a favour. However with the growth in eCommerce if the frequency rose to a point where it became a chore then I would be more selective on whose parcels I took in. It's not so much the taking in and storage of the item that is a problem but having to check when the neighbour has arrived home.

[chrisj]

Just to add, I tend to put it on the P739 for the customer to collect their own parcel from the neighbour... And I also tell the neighbour that I will put in 'a card' telling the customer to come and collect the parcel (themselves). That way, the receiving neighbour is not put out too much.

I hope the post about simply popping letters and parcels through a neighbour's letter box (if big enough) or in porches was a joke. You have to ask first, and nicely too.

[trythat]

I also think that there will be a large increase in OPG self signing 'signfors' and 'signed Tracked', how will anyone know who signed for it, lots of people don't know the names of people living next door. I suppose it will save OPG ripping off the labels now!

[celerycelery]

In the new agreement it states "should always be attempted" regarding deliver to neighbour but in the courier it states "delivery to neighbour MUST be attempted" and this is agreed with the CWU.

Also a big thank you to postman Neil griffiths for his top tips on whether someone is at home

[janitor]

If someone complains about you delivering to a neighbour advise them to complain to the sender, after all the sender is the customer, if enough customers complain maybe RM will have a rethink, after all I pay the sender to deliver to me, if I wanted it delivered next door I would have chosen for it to be sent by yodel, oops sorry meant I would have had it addressed to next door.

[k979aaa]

I have not the time to do this since our office adopted double lapsing till they relinquish this action I will not be for knocking on any other doors as time is already limited.

[steve1873]

Well today was my first day back after a few weeks annual leave and first day since "Deliver First-Time" was implemented nationally. I was given no briefing by any managers, however, upon speaking to 1 of my colleagues it would appear our lino is just advising us to carry on as before to prevent cut-off's which will almost certainly occur.

It is easy for someone sitting in an office to come up with these ideas - practically though, it doesn't work. TBF, I was back at office 15 minutes prior to my due time, but even on quite a quiet day - had I attempted neighbours for all items I took back, would have taken me a lot longer than 15 minutes, so I would have been over my time!