Brain Fury wrote:It's a strange world where employees of one company are looking forward to their main competitor taking market share so that they have less work to do.
Do a lot of posties really hold this view? I see it as a threat to my job more than anything else. If there's less work for us then jobs will undoubtedly start to go.
Sometimes I finish early and sometimes I finish late, but at least I have a job!
Undoubtedly there are a few posties that do have that outlook, but as cweg intimates I think outsiders who see posties complaining about the amount of work they have think they are complaining about having too much work. Far from it in my estimation, the more work the better for Royal Mail and everyone who works in the firm.
No what the posties are complaining about is not that they have too much work, but that they are given an unreasonable workload to complete within the time available, and further, that the processes agreed by the Union and Royal Mail, and the systems in place, put far too much pressure on the individual posties. Also that the ethos within Royal Mail management HAS NOT CHANGED and there is still an adversarial approach to resource management at the delivery level. If we were treated with respect, and if the default position for overrunning deliveries was more resource based rather than on individual performance then this may change the culture from both sides, and in my estimation you would actually get more engagement, more flexibility and more efficiency.
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Brain Fury wrote:It's a strange world where employees of one company are looking forward to their main competitor taking market share so that they have less work to do.
Do a lot of posties really hold this view? I see it as a threat to my job more than anything else. If there's less work for us then jobs will undoubtedly start to go.
Sometimes I finish early and sometimes I finish late, but at least I have a job!
I was just reacting to some of the early posts in this thread that seemed to be welcoming the loss of business as an opportunity to go to a 5 day week. Is that not what they meant?
Brain Fury wrote:At the Ops Managers Conference in March Moya said that they had looked at Sunday delivery and there was no obvious way that it could be financially viable so there is currently no prospect of it being introduced.
I don't know the numbers. Maybe Sunday deliveries would never be viable, even if TNT and the rest suddenly vanished from the face of the earth. Still, it seems to me that delivering parcels seven days a week would make us a lot more attractive to customers. Sure, we might lose money on it for a year or two but sometimes that's what you've got to do, especially with a new venture.
TrueBlueTerrier wrote:No what the posties are complaining about is not that they have too much work, but that they are given an unreasonable workload to complete within the time available, and further, that the processes agreed by the Union and Royal Mail, and the systems in place, put far too much pressure on the individual posties. Also that the ethos within Royal Mail management HAS NOT CHANGED and there is still an adversarial approach to resource management at the delivery level. If we were treated with respect, and if the default position for overrunning deliveries was more resource based rather than on individual performance then this may change the culture from both sides, and in my estimation you would actually get more engagement, more flexibility and more efficiency.
TNT muscling in won't necessarily result in a lighter individual workload. Could end up just being the same old game with less players.
When I started with RM I wasn't even told what to do if I run over. Luckily another posty showed me where the dockets are kept. Didn't know what cutting off was until I found this forum. Have only done it twice but had to argue my case strongly both times. They seem to have it in their heads that it's still job and finish and that you'll work overtime by default if needs be.
It's sad that this style of management is working for the company, and with our T&Cs being heralded as top tier right now how can it get better?
Brain Fury wrote:At the Ops Managers Conference in March Moya said that they had looked at Sunday delivery and there was no obvious way that it could be financially viable so there is currently no prospect of it being introduced.
I don't know the numbers. Maybe Sunday deliveries would never be viable, even if TNT and the rest suddenly vanished from the face of the earth. Still, it seems to me that delivering parcels seven days a week would make us a lot more attractive to customers. Sure, we might lose money on it for a year or two but sometimes that's what you've got to do, especially with a new venture.
We're competing with parcel delivery companies over Sunday deliveries. What makes us competitive is delivering letters and parcels together. How many letters would we deliver on a Sunday?
Brain Fury wrote:At the Ops Managers Conference in March Moya said that they had looked at Sunday delivery and there was no obvious way that it could be financially viable so there is currently no prospect of it being introduced.
I don't know the numbers. Maybe Sunday deliveries would never be viable, even if TNT and the rest suddenly vanished from the face of the earth. Still, it seems to me that delivering parcels seven days a week would make us a lot more attractive to customers. Sure, we might lose money on it for a year or two but sometimes that's what you've got to do, especially with a new venture.
We're competing with parcel delivery companies over Sunday deliveries. What makes us competitive is delivering letters and parcels together. How many letters would we deliver on a Sunday?
7 day a week delivery is never ever going to happen. RM could not afford to increase their running costs by 15%+, they would have to gain an absolutely enormous amount of business.
Removing a day from the USO, however unlikely people think it may be, would make perfect sense in the long run if nothing is done about cherry picking competition. Reducing running costs by over 15%, condensing the workload into 5 days to protect the full time jobs that were left, still being able to maintain a nationwide USO over 5 days....makes too much sense not to happen IMO.
I was at the Moya Town Hall event at Victoria in April I was the one who got told it was just a question and answer session as I tried to tell Moya just this point. Much as I love her and her Canadian catch phases she doesn't answer any question that is a negative one properly and re Amazon she won't have my view that its partly down to the RM problems in deliveries as well that have made them employ their own delivery guys. She didn't like my point re budget cuts that we'll reach bedrock soon I was generous in giving it three years. I think the key is for Royal Mail to get a handle on their problems and get us doing what we are paid to do and deliver and maybe we will get the other big companies that are currently DSA. The main reason is that TNT are giving a very bad service which if they don't get to grip with they will lose and if not to us to another of our DSA clients
Brain Fury wrote:At the Ops Managers Conference in March Moya said that they had looked at Sunday delivery and there was no obvious way that it could be financially viable so there is currently no prospect of it being introduced.
I don't know the numbers. Maybe Sunday deliveries would never be viable, even if TNT and the rest suddenly vanished from the face of the earth. Still, it seems to me that delivering parcels seven days a week would make us a lot more attractive to customers. Sure, we might lose money on it for a year or two but sometimes that's what you've got to do, especially with a new venture.
We're competing with parcel delivery companies over Sunday deliveries. What makes us competitive is delivering letters and parcels together. How many letters would we deliver on a Sunday?
We're a parcel business now, generally we send way more parcels to the DOs then what we do large letters (flats) and letters. RM can't rely on letters and large letters anymore. Locally the number of duties that sort them has been cut down by somewhere between 1/2 and 1/3 on the last 5 years
Brain Fury wrote:At the Ops Managers Conference in March Moya said that they had looked at Sunday delivery and there was no obvious way that it could be financially viable so there is currently no prospect of it being introduced.
I don't know the numbers. Maybe Sunday deliveries would never be viable, even if TNT and the rest suddenly vanished from the face of the earth. Still, it seems to me that delivering parcels seven days a week would make us a lot more attractive to customers. Sure, we might lose money on it for a year or two but sometimes that's what you've got to do, especially with a new venture.
We're competing with parcel delivery companies over Sunday deliveries. What makes us competitive is delivering letters and parcels together. How many letters would we deliver on a Sunday?
We're a parcel business now, generally we send way more parcels to the DOs then what we do large letters (flats) and letters. RM can't rely on letters and large letters anymore. Locally the number of duties that sort them has been cut down by somewhere between 1/2 and 1/3 on the last 5 years
The number of parcels we carry is a fraction of the total number of pieces of mail we handle. In revenue terms I think parcels constitute just over half. As somebody else pointed out delivering on Sunday would increase our costs by 15% so unless our revenue is going to increase by at least that much then delivery on Sunday is going to cost us money. In any case I have no strong feeling either way but Moya definitely said that she felt it was probably not viable even after Dave Ward offered to work with RM to find ways that it could be made to work.
dingo wrote:TNT end to end delivery service by 2017 will cover 42.3% of the total UK addresses but this will cover just 8.5% of total UK area.
By the end of 2014 Glasgow , Edinburgh , Liverpool , Manchester , Birmingham and The whole of London and parts of Essex and Surrey and Kent by the end of 2014 they will cover 14.6% of addresses.
By the end of 2015 they will also be Sheffield , Preston , parts of Cheshire, Oxford , Gloucester , Reading , The Southend area , Portsmouth Area. It will cover 24.4% of the UK addresses.
By the end of 2016 it will cover Leeds , Stoke and most of the midlands ,and North West , Southampton , most of Kent , Gatwick and most of surrey. by the end of 2016 TNT will deliver to 33.8% of addresses in the UK.
By the end of 2017 they will cover 42.3 % addresses in just 8.5% of the UK area.
If the current rate of traffic loss to TNT in the areas they currently cover continues then the USO will not survive.
This is why we have to make off comm act.
Dingo, where does this info on TNTs rollout plan come from and how reliable is it?
tolkien wrote:
my opinion is that it is not so much looking forward to having less to do if tnt and amazon gain inroads into our market, its more looking forward to having a achivable workload on a daily basis ,i dont expect to finish early as i have not done for years just on time .
i know i can cut of or have loops taken of us after arguments with the managment which i do almost daily , but that gets to be very wearing on a day to day basis , the managment just lurch from one day to the next, lapsing bears no relation to the mail or time we leave to go on the delivery , they keep us on the ips as long as they want whilst taking every one off to do other jobs, keep sorting untill we are walking out the door which means we are carrying extra bundles ,pulling us in the office for every tiny mistake, sacked if they can find a reason how ever small to get rid of staff
if we had been treated fairly from the start they could have taken the work force we them instead they now have a workforce that is pleased to lose work just to have a fair working day.
Absolutely right, mate.
If Royal Mail Management did the decent thing, we would all be reading from the same page.
As it is, the lighter my workload becomes, the better.
If the workload remains as it is now, or God forbid, increases further, our health will deteriorate further. And that cannot ever be the right road to go down on, ever.
