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LTB 260/14 Implementation of Mediation Arrangements

CWU LTB's
Glenno
Posts: 1491
Joined: 05 Jun 2007, 13:12

LTB 260/14 Implementation of Mediation Arrangements

Post by Glenno »

22 April 2014
LTB 260/14 Implementation of Mediation Arrangements

No: 260/14

22nd April 2014





To: All Branches with Postal Members





Dear Colleague



Implementation of Mediation Arrangements



The purpose of this LTB is to explain the detailed approach to implementing the mediation arrangements agreed in the Agenda for Growth, Stability and Long Term Success Agreement.



The LTB focuses on the agreed role, terms and conditions of internal mediators, whilst also confirming the position on external mediators, special mediation and the initial arrangements that will operate when the new IR Procedures are launched at the beginning of May 2014.



The Role of Internal Mediators



The following are the key points relating to the introduction and operation of the internal mediator role.



The national parties have agreed that the internal mediator post will initially be a fulltime two year secondment. As such, the post will be internally advertised and only available to existing Royal Mail employees.



The national parties have agreed there will initially be ten internal mediators on secondment from their existing roles. Five will come from management and five from CWU grades.



The post will attract a minimum salary of £30k and this salary will be treated as fully pensionable. If in the previous twelve months successful candidates take home pay is greater than £30k, then these individuals will be entitled to a salary equivalent to their previous twelve month average pay. For the period of secondment this pay rate will also be fully pensionable. The £30k or previous twelve months average earning salary, will be increased in April 2015 by the same pay rise as CWU grades.






As this is initially a two year secondment, there is no guarantee that the individual will continue in the role beyond the initial two year period. Successful applicants will have their existing role and contract of employment fully protected and will be able to return to their previous role and work location at the end of the two year secondment with their seniority maintained.



Successful applicants will be given immediate training and will continue to receive on the job training and support throughout the period of the secondment.



The role of an internal mediator will be line managed by a separate senior mediator who will be jointly appointed for this purpose by Royal Mail and CWU. Successful applicants will be expected to work as part of the national mediation team and although based in or around their current location, will be expected to travel extensively and be prepared to be away from home over night on a regular basis.



The post of the internal mediator will be jointly advertised from the 28th April 2014 through a variety of Royal Mail and CWU communication tools. The intention is to ensure that these adverts are available in all workplaces. Applicants for the role will be shortlisted and interviews will be carried out by a panel consisting of Royal Mail and CWU personnel.



The national parties will review the role of internal mediators as part of the ongoing reviews of the National Agreement. It is the outcome of these reviews that will determine the continuation of the role beyond the two year secondment.



The Role of External Mediators



The national parties have appointed six external mediators from an ACAS shortlist. All the appointed external mediators have considerable experience in industrial relations and mediation.



The Role of Special Mediators



Separately and over and above the required number of internal mediators, the national parties will consider applicants for the role of special mediators. These individuals would continue in their current role and would be considered for special mediation situations in the circumstances set out in the National Agreement. This role would be given appropriate training but would only be utilised on an as required basis.



The Launch of Mediation within the New IR Procedures



Given that we intend to launch the new IR Procedures at the beginning of May and that the successful applicants for internal mediators will not be available at that stage, the national parties will put in place temporary arrangements. This will involve, for a few weeks, the internal mediator role being temporarily fulfilled by an external company who specialise in mediation. As previously reported the final date for the official launch of the new IR procedures will be confirmed soon in a National Joint Statement.



Summary



We would ask that all CWU Branches ensure that the content of this LTB is circulated to all CWU Representatives.



Advertising will commence for the role of an internal mediator from the 28th April and this advert will explain how to apply and contain a full job description, including the skills required for the role and the pay, terms and conditions.



Any enquiries on the content of this LTB should be addressed to the DGS (P) Department.



Yours sincerely

Dave Ward
Deputy General Secretary (P)




More info + :wave :wave
Danelectro
Posts: 1058
Joined: 13 Apr 2008, 01:02

Re: LTB 260/14 Implementation of Mediation Arrangements

Post by Danelectro »

30k-to appoint someone from within Royal Mail who will be chosen by Management and the CWU to solve problems that they are unable to solve themselves. How will they recognise the qualities the candidate needs to do what they are unable to do themselves :chuckle

what kind of objectivity does 30k buy :speak to the hand

Stick a mediator badge on someone,get a suit fae next,and say anything that keeps the money coming in ,but remember in 2 years time your bumped back down to the reality you helped create.

super,smashing,great!
fishtank
Posts: 19732
Joined: 28 Sep 2007, 17:22
Gender: Male

Re: LTB 260/14 Implementation of Mediation Arrangements

Post by fishtank »

Does this not undermine the role of the divisional rep?
What is a divisional rep if not first and foremost a mediator?
Of course the difference is this removes any pretence of democracy and membership accountability from the role. We get no say whatsoever on who gets to mediate on our behalf.

Applicants beware, If you're an elected official of the union you might find it difficult getting re-elected after a two year stint as a company yes man/woman.
good times, bad times you know I've had my share
wandle
Posts: 944
Joined: 25 Feb 2011, 17:17
Gender: Male

Re: LTB 260/14 Implementation of Mediation Arrangements

Post by wandle »

Successful applicants will have their existing role and contract of employment fully protected and will be able to return to their previous role and work location at the end of the two year secondment with their seniority maintained.

And what happens if your office has, while you are away two years, been closed ? :hmmmm
Martin Walsh
Posts: 4258
Joined: 19 Sep 2007, 20:12
Location: neverland

Re: LTB 260/14 Implementation of Mediation Arrangements

Post by Martin Walsh »

fishtank wrote:Does this not undermine the role of the divisional rep?
What is a divisional rep if not first and foremost a mediator?
Of course the difference is this removes any pretence of democracy and membership accountability from the role. We get no say whatsoever on who gets to mediate on our behalf.

Applicants beware, If you're an elected official of the union you might find it difficult getting re-elected after a two year stint as a company yes man/woman.

How dare you say Divisional Reps are mediators !!! The role of the Divisional Reps is to try and get what the members want and the rep wants by negotiation.

The role of mediators is similar to ACAS and I have had plenty of experience with ACAS not on tribunal issues but negotiations. The mediation role is not to decide for either the CWU or Royal Mail and neither is it too take sides but to try and bring people to an agreement. It is a skilled role and does not come anywhere near the role of the Divisional Rep.
fishtank
Posts: 19732
Joined: 28 Sep 2007, 17:22
Gender: Male

Re: LTB 260/14 Implementation of Mediation Arrangements

Post by fishtank »

dingo wrote:How dare you say Divisional Reps are mediators !!!
Mediation is just another type of alternative dispute resolution.
Explain to me the difference between a Divisional Rep and Regional Director getting involved at stage 3 in a disagreement and trying to get both parties to find a resolution to the dispute and two "internal mediators"(one probably a senior rep and one a senior manager) trying to get both parties to find a resolution to the dispute?
These aren't proper mediators anyway, proper mediation is a form of settlement negotiation facilitated by a neutral third party.
If we pick one and they pick one they ain't exactly nuetral are they?
good times, bad times you know I've had my share
ronpetetrevchris
Posts: 503
Joined: 30 Oct 2007, 17:55

Re: LTB 260/14 Implementation of Mediation Arrangements

Post by ronpetetrevchris »

dingo wrote:
fishtank wrote:Does this not undermine the role of the divisional rep?
What is a divisional rep if not first and foremost a mediator?
Of course the difference is this removes any pretence of democracy and membership accountability from the role. We get no say whatsoever on who gets to mediate on our behalf.

Applicants beware, If you're an elected official of the union you might find it difficult getting re-elected after a two year stint as a company yes man/woman.

The role of the Divisional Reps is to try and get what the members want and the rep wants by negotiation.
:left: :left:
dvbuk55
EX ROYAL MAIL
Posts: 16650
Joined: 02 Jun 2007, 19:17
Gender: Male

Re: LTB 260/14 Implementation of Mediation Arrangements

Post by dvbuk55 »

fishtank wrote:
dingo wrote:How dare you say Divisional Reps are mediators !!!
Mediation is just another type of alternative dispute resolution.
Explain to me the difference between a Divisional Rep and Regional Director getting involved at stage 3 in a disagreement and trying to get both parties to find a resolution to the dispute and two "internal mediators"(one probably a senior rep and one a senior manager) trying to get both parties to find a resolution to the dispute?
These aren't proper mediators anyway, proper mediation is a form of settlement negotiation facilitated by a neutral third party.
If we pick one and they pick one they ain't exactly nuetral are they?
He can't because there is no difference, only to those with an overblown opinion of either role. Dimgo won't go for it, it would mean a pay cut but less work...............I know don't laugh. :cuppa
Martin Walsh
Posts: 4258
Joined: 19 Sep 2007, 20:12
Location: neverland

Re: LTB 260/14 Implementation of Mediation Arrangements

Post by Martin Walsh »

Fish the role of the mediators and there are 3 different ones within the process are vastly different. The external will be selected.

The mediation which will be available at stage 1 , 2 and 3 of the framework but both parties have to agree to it.

The mediation will be individual not group mediation. The mediation is a full day and the first part of it means that the two different parties do not meet but explain to the mediators their issues and agree a statement. The mediators do a bit of shuttle diplomacy between the cwu and management to see how close each side is to an agreement.

After Lunch both parties go into a meeting and each side has what they call golden time where they explain the issues without the other side interrupting. Then they is a negotiation again only one person per side.

Now lets look at stage 1 if the local parties do not reach an agreement then they call the area rep to register a formal disagreement. Then at stage 2 there is a meeting between the local parties and the area rep and DSM or MCM. If there is still no agreement then it goes to a stage 3 which is attended by the area rep , the divisional rep , DSMs and Director and most invite the local parties . Any resolution goes to the members. Under this agreement if there is no agreement after stage 3 then there is 7 days of national intervention and then external mediation. So the use of mediators at stage 1 ,2 or 3 is in my view going to be rare and like I said the Divisional Reps will be in the room with the area reps and local reps to try and get acceptable agreement which the members want and if they cannot then there is no agreement and it moves up. Mediators are not there to take sides and are trying to find an agreement which both sides are happy but they are neutral and cannot not hold no other position.
music4essex
Posts: 717
Joined: 15 Oct 2009, 16:18
Gender: Female

Re: LTB 260/14 Implementation of Mediation Arrangements

Post by music4essex »

Good luck to anyone who has to go through the process as it is a waste of time , Its a scapegoat for RM to not acknowledge there failures ,

Its not the fault of the mediator but the whole process that leads up to this meeting , maybe having a CWU grade is better , I spent more time trying to explain the workings and the process of Royal mail to the mediator then the actual case , and really not what should have happened , I even said there should be a follow up but this was refused , so how can anyone go forward ,
came away with a bloody headache and was fuming,

The only blessing is that I proobably wil not have to work with this manager in the future ,

Maybe I should go for the job ,

Essex mum
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72478
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: LTB 260/14 Implementation of Mediation Arrangements

Post by TrueBlueTerrier »

LTB 336/14 Update on Mediator Applications

No: 336/14


21st May 2014


To: All Branches with Postal Members




Dear Colleague


UPDATE ON MEDIATOR APPLICATIONS


We can confirm that we have received a total of 725 completed applications for the position of internal mediators and these are now currently in the process of being shortlisted.


Candidates will be informed as to the outcome of the shortlisting via email in early June, with interviews expected to take place mid to late June. Applicants should regularly check the email address provided on their application as this is where notification will be sent.


Unsuccessful applicants will receive an email detailing this, whilst those shortlisted for interview will have this confirmed and the interview details will then be provided separately.


We are very pleased with the response and would ask that applicants recognise that the process will take a bit longer than originally anticipated.


Yours sincerely

Dave Ward
Deputy General Secretary (P)
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