Workplace coach.

[mmc]

I've been a WPC since the very start and I took the job as I used to train new entrants so I thought why not get paid for it. The last time I trained a new entrant was about 4 years ago before we started using car derived vans and using delivery methods. We've just taken on two more WPC's all above board with the jobs being advertised within the Office. We're all involved in WCM now and working towards our next Audit, the role is totally different from when I started, I can see the role changing even more in the future, team leaders probably.

I know the whole WPC thing is a touchy subject with some and I'm not pro management by a long way, I just want to try and make my 20+ years experience count for something.

[varial]

Hello,

I just applied for a WPC position but was unsuccessful, there were 5 positions available and 11 people interviewed. I got told by our DOM that i scored well above everyone else in the online test and so was rather confident going into the interview with a line manager! I thought all went well and being a day of cover for 2 years i have probably the most experience of any one in our office and regularly called upon to help throw walks in or guide people on the walks in our office, i have done periods in the callers office and been helping design some things for the frames with key codes/tricky calls etc. Overall i think i have all the experience needed but was not successful.

Instead people who are very chummy with the line manager who did the process got the positions, people who cut off constantly (which is well within their rights, but what about when they are training someone?) They have their own walk so have never done another round.

I got told i didn't score high enough and didn't have enough experience so i mentioned that i knew i scored top in the online test as the DOM had told me and he just walked off!

Does the line manager decide everything when recruiting for this position? Is it done on a points system? Im going to talk to my DOM tomorrow about it but i don't want to seem like im being big headed or cocky if you know what i mean....

[Glenno]

I've been a WPC since the very start[/b] and I took the job as I used to train new entrants so I thought why not get paid for it. The last time I trained a new entrant was about 4 years ago before we started using car derived vans and using delivery methods. We've just taken on two more WPC's all above board with the jobs being advertised within the Office. We're all involved in WCM now and working towards our next Audit, the role is totally different from when I started, I can see the role changing even more in the future, team leaders probably.

I know the whole WPC thing is a touchy subject with some and I'm not pro management by a long way, I just want to try and make my 20+ years experience count for something.

[UnhappyGremlin]

Hello,

I just applied for a WPC position but was unsuccessful, there were 5 positions available and 11 people interviewed. I got told by our DOM that i scored well above everyone else in the online test and so was rather confident going into the interview with a line manager! I thought all went well and being a day of cover for 2 years i have probably the most experience of any one in our office and regularly called upon to help throw walks in or guide people on the walks in our office, i have done periods in the callers office and been helping design some things for the frames with key codes/tricky calls etc. Overall i think i have all the experience needed but was not successful.

Instead people who are very chummy with the line manager who did the process got the positions, people who cut off constantly (which is well within their rights, but what about when they are training someone?) They have their own walk so have never done another round.

I got told i didn't score high enough and didn't have enough experience so i mentioned that i knew i scored top in the online test as the DOM had told me and he just walked off!

Does the line manager decide everything when recruiting for this position? Is it done on a points system? Im going to talk to my DOM tomorrow about it but i don't want to seem like im being big headed or cocky if you know what i mean....

How dare you?!
Can't say I'm surprised.
Did consider applying in my unit, until the lino told us that we will basically be expected to do most of their work for them, and would be held responsible for failures and the like.
Decided it wasn't worth it for £30 a week.

[Himaggen]

Well if you're happy to apply for positions which are not part of the current agreement then you have no real avenue to complain when the process is conducted in a non agreed fashion.

Looking at stage 2. in my previous post, are you sure that the Line Manager was RIT trained or a representative of P & OD was also in attendance? was the process carried out as documented in the agreement?

[gosickwithstress]

They are trying to recruit a workplace coach at our delivery office, unfortunately, they are being very vague about what is expected of you for an extra £30 a week!, just wondered if anyone could give an idea of what this extra work will entail, and how you would fit it into an already very packed schedule?...

We got a new workplane coach in our office who just so happens to be the PHG / Delivery support, I Don't
know how much they can teach us about deliveries when they only work inside, Maybe
the coach is slipping the manager some of the £30 per week for letting them have the job, And
not telling any of us about the available position. No seniority or pick list in our office.
A Pitty really might of been a good job. Naughty DOM

My advice take the position at least you got to hear about it and £30 extra per week,

Exactly the same in our D.O. ... No advertising of the position at all, yet we discovered our PHG has become the workplace coach on an extra £30 a week, he's been at it for about 3 years now and NEVER even had to train anyone up in that time, what few new faces we've had have either transferred from other areas or were trained up by whoever they were shadowing for a couple of days.

** Yep, Our coach has not done a delivery in ten years and has only ever done one delivery before becoming a PHG. And now the DOM Is trying to forcefully get us to fill in our employee surveys, after discussing Dignity and respect of course
and how good our office is. All I can see since the revision in our office is The same old favorite's reaping all the benefits while others get cr*pped on Seniority Does not Exist Anymore and our Rep has no balls, Even new
starters seem to get there own rounds and more prospects than longer serving employees VOTE OF NO CONFIDENCE TO THE CWU FROM ME

[Poolguy]

Hi can does anyone know if a local CWU rep can be given the job as a work time coach ?
Doesn't seem right to me as he will be carrying out some of the managers work load
Our rep was given the job it was not advertised it was just given to him !!

[dvbuk55]

Nothing should surprise us any more really. You see years ago the unit reps felt like they belonged to a union that had a meaningful approach to terms and conditions and that they were supported. Now when you see the union being part of the management system with joint statements, the statements regarding the position of the business from the CWU, how privatisation is a new beginning, becoming a can do culture, is it any wonder that many reps jump on the band wagon?

[UnhappyGremlin]

Hi can does anyone know if a local CWU rep can be given the job as a work time coach ?
Doesn't seem right to me as he will be carrying out some of the managers work load
Our rep was given the job it was not advertised it was just given to him !!

There is nothing to stop a Rep being the Work Place Coach.
However, there is a selection/interview process to be followed.
This would appear to have been bypassed. A manager cannot just issue the role to someone.

[blakeyboy]

I'm trying to apply for workplace coach but it won't let me log in to do the talent q questionnaire has anyone any ideas on how to log in.Its not accepting my log in for Royal Mail jobs site and there's no link to set up new log in.Any help would be much appreciated cheers

[DB1100]

I might apply for it,if everyone at my DO had my attitude and my can't do approach thing's might actually start to improve,oh hang on,beaten by one of the brown nosers

[halfull]

Hi can does anyone know if a local CWU rep can be given the job as a work time coach ?
Doesn't seem right to me as he will be carrying out some of the managers work load
Our rep was given the job it was not advertised it was just given to him !!

i think rep's are the best people to be wpc's as they should be the ones training new starters to do the job properly! Using methods, taking breaks,starting on-time not before, getting paid for every minute they work, working safely etc.
Most of the wpc's are yes men who run around,take no breaks, come in early & do the job unsafe & totally wrong! and then new starters are put with them & inherit that awful way of doing the job & the job is made even harder for people who do it right!
If a wpc is going to be a team leader in the future or a leader in other ways i see no better people for the job than a rep if you have a good one!

[chrisj]

The problem with the Workplace Coach role/post in Delivery is that it should not be an on-going paid role: just how many times will these WPC actually train new starters and what do we mean by training new starters?

The new starters are often offloaded unto the more knowledgeable, patient and often Reserve posties anyway... We used to have a WPC, he only trained one person whilst in post; and he trained the postie just the way he did the job: by putting all the bundles in a coffin/receptacle and then loading them into the van and putting them in bags later along with the parcels that are kept separate...

Guess what happened when the new postie then has to work with another postie in a shared van/pack and loop where the mail is bagged and where they also use LWTs?

He collected his £30 per week, for a long enough time without training another postie; both he and the person he trained soon left the business - unrelated!

Unless the role of the WPC is widen and made more rigorous for the money they get paid, then it is wasting money... A wider role for WPC will make the job almost incompatible with being a Rep - they make become involved in counselling etc of regular posties.

Reps should do their own jobs as Reps. However, they could help with the induction as the Reps represents all posties regardless of whether they are in the CWU or not. Reps being involved is also a way of recruiting more CWU members or at least letting them know about the Union right from the start

[pod25]

The problem with the Workplace Coach role/post in Delivery is that it should not be an on-going paid role: just how many times will these WPC actually train new starters and what do we mean by training new starters?

The new starters are often offloaded unto the more knowledgeable, patient and often Reserve posties anyway... We used to have a WPC, he only trained one person whilst in post; and he trained the postie just the way he did the job: by putting all the bundles in a coffin/receptacle and then loading them into the van and putting them in bags later along with the parcels that are kept separate...

Guess what happened when the new postie then has to work with another postie in a shared van/pack and loop where the mail is bagged and where they also use LWTs?

He collected his £30 per week, for a long enough time without training another postie; both he and the person he trained soon left the business - unrelated!

Unless the role of the WPC is widen and made more rigorous for the money they get paid, then it is wasting money... A wider role for WPC will make the job almost incompatible with being a Rep - they make become involved in counselling etc of regular posties.

Reps should do their own jobs as Reps. However, they could help with the induction as the Reps represents all posties regardless of whether they are in the CWU or not. Reps being involved is also a way of recruiting more CWU members or at least letting them know about the Union right from the start

+1 from me