fishtank wrote:One of the strands in the National Delivery Review actually states...
13. Exploring the impact of resourcing mix and contract types to identify opportunities to improve efficiency and deal with workload variations
That isn't going to improve matters,It's hard to see how "improving efficiency and dealing with workload variations" can mean more full-time jobs.
Fish as you know there are a number of different things within that strand including exploring resourcing methods , seasonal variations etc.
In it is what I previously stated is the use of PDAs to identify actual delivery performance which you did not believe was going to happen.
The review on this subject is quite comprehensive and includes traffic check , methods checks , mix of Mail including D2D.
Some on here believe that there is some magic wand to be used on deliveries but there is not resolving issues of the past won't necessary help delivery staff for the future. TNT will impact on all urban deliveries , the trials in London demonstrate that there are many providers who currently use downstream access who will move to total by pass if it saves money and it does and then on selective items go back to downstream.
Parcels which currently make up almost 50% of Royal Mails revenue are in an highly competitive market where the consumer expects more.
We all know that Monday and Tuesday are normally lighter days , but some have a lot of retentions on a Monday and tracked can be higher. Wednesday is normally the heaviest day with Thursday to Saturday roughly the same. January to March is quite a low traffic period , the lead up to the end of the financial year being heavy , then from May to September lighter with August being the lowest. From September to December being first heavy with Autumn pressure and then Xmas.
Yet apart from Xmas when some have extra firms vans and extra hours all delivery offices have the same amount of HCTs , CDVs , firms etc in August when traffic is at its lowest as they do in October when traffic is at its highest. Most office still have a flat leave spread meaning that in August when there is low traffic they have the same numbers off as in October when apart form Xmas we have the most traffic. This means in the summer absorption often results in people being taken off their duty. In fact in some units vacancies are not being covered to all more absorption.
The role of the working group by visiting offices and speaking to reps and members is to see how this can be tackled. One of the things which can be done is more people who want the school holidays off in July and August could have it when traffic is lower. To help family friendly policies some could have their contract changed to have most school holidays off and meaning when traffic is higher they will work more hours.
The other issues which needs to be explore with PDAs being able to track staff absorption will not be going away. In the summer absorption is at its highest . Whilst no one like absorption , the biggest complaint is unplanned and unfair absorption. Well if I was a local rep and I was once and when there was lapsing during the summer I planned a different duty set for the summer so everyone knew in advance what they were doing in the main and the second was they got to share in any saving made from the lapsing which is where the incentive schemes comes in.
In terms of the current claim that we have not got a 75/25 ratio of the ft to pt , well the 75/25 was the claim after the BT Revisions have finished , clearly we still have loads of revisions to introduce and therefore there still lots of part FTCs who are employed on an fixed term contract who may or may not have a job once the revision has been introduced.