some customers really tits me off

[krussel]

I ve lost count the amount of times ive been chased down the road with people waving a surcharge card and telling me they were in and how I did not knock.

Remember those BT red A4 Cards we had a while ago - hated delivering them you always got a least 2 or 3 a day doing the Oi postie I was in

Yeah I rem them very well. They were a almost perfect copy of a P739. We also had British Gas do something the same with a boiler insurance scheme.

[TrueBlueTerrier]

kiddled ?? does that mean wee'd or slavvered or shat or something ruder ??

I`ts a Black Country term, it means, when your mouth gets well too moist, and it starts embarrassingly overflowing over someone or something.....

You deliver to Roy Hattersley ?

[5plusbonusball]

oh DROOLING

[Lounge Lizard]

do you not knock for surcharges, we have to collect the money or then fill out the card.

Do NOT collect ANY money from people for ANY surcharge item.
Explain to them they either have to take the card, with ID, to the collection office in question and pay for the item there and then to receive it or to put the relevant amount charged in stamps on the card and post/take it into the office to get the surcharge item. Also explain to them as it's a surcharge item you do not have to knock/ring the doorbell etc. Also show them a P739 and explain the difference and their demeanour will soon change, and be polite when you do it, despite the fact that in your mind you may well be cussing them for having a go at you for "not knocking".

I refuse to take any surcharge cards and the money in question, because if you lose it then it's your neck on the block not theirs!

I often take surcharge cards and the money in question because it's a great help for old folk living in isolated cottages and the thought of responsibility for £1.09, or even £1.50, doesn't fill me with dread.

[arnold cheshire]

I ve lost count the amount of times ive been chased down the road with people waving a surcharge card and telling me they were in and how I did not knock.

Remember those BT red A4 Cards we had a while ago - hated delivering them you always got a least 2 or 3 a day doing the Oi postie I was in

say ok thanks for letting me know then laugh

[RTP]

thanks for the info. so I can tell my dom we are not supposed to collect monies.

They can also pay it online and then get the item delivered.

[Bernardson]

Anyone remember collecting money for COD? I once had a blazing row with the DIM because I refused to take out the item because it was £2 over the £50 limit!

[Post1977]

do you not knock for surcharges, we have to collect the money or then fill out the card.

Your joking right