Nice people out there!!

[Lounge Lizard]

A complaint was made against me last week for reversing slightly onto someone's drive to do a three point turn in a narrow street.

[Hitcher]

None of them are Royal Mail ads though!

[chrisj]

The customer is clearly rude... However, the postie should not deliver any more D2Ds to the property: he can inform the manager if he wants.

There is absolutely no point confronting customers because the postie will not win and the managers will not publicly back the postie.

Best thing to do is endorse the D2Ds as unwanted!

[fishtank]

However, the postie should not deliver any more D2Ds to the property

Why?
The customer has already paid for the D2D to be delivered,If we don't deliver it that would be a breach of contract from both our point of view and Royal Mail's.
There is an official opt out process which means the sender doesn't get charged and we don't get sacked.

[chrisj]

I would class it as an unwanted mail - simple!

I have been there and the best you can do is inform the manager but they will not support you if you insist on doing something that might lead to a fracas with a customer.

* Customer has a note saying no junk mail: I looked and ignore it and posted D2D through anyway. He came out and said there is a note there and why did I do it.. I gave him the Opt Out blah blah and I am only doing my job... He got annoyed and reported and I was told not to continue delivering.

It probably helps that this individual was rich and so on...

But why bother! It is the same as when some posties refuse to accept unwanted mail or gone away from customers - just take it and endorse - simple!

[DB1100]

I would class it as an unwanted mail - simple!

I have been there and the best you can do is inform the manager but they will not support you if you insist on doing something that might lead to a fracas with a customer.

* Customer has a note saying no junk mail: I looked and ignore it and posted D2D through anyway. He came out and said there is a note there and why did I do it.. I gave him the Opt Out blah blah and I am only doing my job... He got annoyed and reported and I was told not to continue delivering.

It probably helps that this individual was rich and so on...

But why bother! It is the same as when some posties refuse to accept unwanted mail or gone away from customers - just take it and endorse - simple!

I'm with you on that,why cause pointless problems,just smile and mark it unwanted.All it takes is a bit of common sense.

[Lounge Lizard]

However, the postie should not deliver any more D2Ds to the property

Why?
The customer has already paid for the D2D to be delivered,If we don't deliver it that would be a breach of contract from both our point of view and Royal Mail's.
There is an official opt out process which means the sender doesn't get charged and we don't get sacked.

Yes, and we wouldn't want him one week after getting out of bed and watching Jeremy Kyle to irately complain that he had missed out on the pizza voucher leaflet that all his friends were using.

[5plusbonusball]

I don't like getting leaflets through my door , the dog goes mad! but hey it's 2013 , it's every man for himself out there, us, pizzas , avon, jehovahs all want your cash, just accept you have a letterbox , it can be used by anyone so get over it , just put it in the recylcle bin ffs. The wife said tell him that!

[Lounge Lizard]

I don't like getting leaflets through my door , the dog goes mad! but hey it's 2013 , it's every man for himself out there, us, pizzas , avon, jehovahs all want your cash, just accept you have a letterbox , it can be used by anyone so get over it , just put it in the recylcle bin ffs. The wife said tell him that!

And if the wife says that who are any of us to disagree with her ?

[arnold cheshire]

i might do that tommorow get a bundle of leaflets and write rubbish on a piece of paper and chuck it on a doorstep i dont like

[bertieboy]

True story:A bloke in our office was accosted by a customer on his walk.'Don't post any of that shite through my door'.
'Sorry,but unless you opt out,then I have to deliver'
He delivered the D2D's (foolishly imo) and received a broken nose and fat lip.The DOM was well annoyed,especially as he had to finish off about 2 hours worth of delivery.My colleague went to the police, who,did absolutely nothing,as did our management and union.

[chrisj]

To be honest, if when I say that people should Opt Out, I can hear myself talking bollocks and being a dick.

The person says I do not want junk mail, how dare us to try and force him? It is just not worth the hassle!

[justdeno]

I've had a all out slanging match with a customer over D2D's. Neighbours applauded me. I do not want to deliver these, but keep me in a job. The customer thankfully listened to me and opted out. But why oh why do us posties have to be threatened by the public. RM should send out a yearly letter to explain the op out, so makes a posties life a little bit better.

[clashcityrocker]

The person says I do not want junk mail

I think the official line is - "we don't deliver junk mail".

[wabbithunta]

Refuse to deliver that persons mail.
Cite that note as a threat and report it to your DOM and make sure that action is taken as you are paid to deliver D2D's, as RM are paid to deliver them and they now class these as "mail".

Then see what they say when they have to collect their mail from the local delivery office.