Winners of Postal Technology International Awards 2013

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Winners of Postal Technology International Awards 2013 announced!

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The winners of this year’s Postal Technology International Awards were announced last night at an awards ceremony at Post-Expo 2013 in Vienna, Austria. The ceremony, which was attended by postal operators, suppliers and other industry experts, saw Estonian Post take home the coveted Service Provider of the Year.

Speaking at the ceremony, Aavo Kärmas CEO of Estonian Post, said, "This is a great achievement for us. We may be a small operator but we are doing big things. This award is recognition of the hard work that we have carried out over the past year in innovating and ensuring we are meeting our customers' needs."

Innovations nominated for the awards included cloud-based IT services, sorting machines that take into account cross-border regulations, parcel-tracking devices that test temperature and handling conditions, NFC and augmented reality technologies, and interactive retail solutions. One of the most popular solutions to be put forward in the nominations was the parcel locker concept, which is quickly being embraced and expanded by posts in many countries around the world.

Nominations for the 2013 awards opened in May when readers were asked to propose the most notable achievements of the past year. As in previous years, nominations attracted an overwhelming response from postal operators and suppliers alike. A shortlist was then drawn up from the readers’ responses and sent to the judging panel, which included 17 major decision makers from posts around the world, including Austrian Post, Royal Mail, PostNord and DHL. The judges then voted for their top choices.

For 2013, two new categories have been added: Parcel Handling Technology of the Year and Digital Communication Innovation of the Year (previously Digital Mail Innovation of the Year). The decision to introduce these categories was taken due to the changing postal marketplace, in which e-commerce is becoming one of the major revenue generators for postal operators, and which is seeing the introduction of many advanced technological solutions that are helping to increase customer satisfaction and generate additional revenue.

The winners of this year’s Postal Technology International Awards were:

Automation Technology of the Year:
Royal Mail’s Walk Sequencing Project

Parcel Handling Technology of the Year:
USPS’s PTS-2

Last Mile Delivery Innovation of the Year:
Follow My Parcel by DPD

Environmental Achievement of the Year:
PostNord

Digital Communication Innovation of the Year:
USPS's Direct Mail Campaign

Retail Innovation of the Year:
InPost and NCR

Supplier of the Year:
KEBA

Service Provider of the Year:
Eesti Post