LTB 604/13 - Door 2 Door Growth - 7 Items per week

[fishtank]

LTB 604/13 - Door 2 Door Growth - 7 Items per week


Dear Colleague
Door 2 Door Growth - 7 Items per Week
Branches and CWU representatives will be aware of the fact that Royal Mail operates in an extremely competitive environment for direct mail and advertising revenue. The CWU recognises this and continues to support the businesses drive to increase revenue through growth in addressed and unaddressed products in order to protect jobs and terms and conditions.

Whilst it is fair to say that the Quality of Service provided to current Door to Door customers continues to improve and deliver a powerful message about the value of the service provided and the response customers can expect to their advertisements, there is however a significant number of Door to Door customers that Royal Mail cannot currently capture for a variety of reasons and these potential customers end up advertising through competitors, using television, radio, press or other mail carriers such as TNT.

In order to improve Royal Mails prospects of capturing more work and revenue in this competitive market we agreed as part of the Business Transformation 2010 Agreement to remove the cap on the number of Door to Door items that could be delivered each week.
Royal Mail subsequently decided to put in place an artificial cap of 6 items per walk, per week in order to safely manage the initial growth and to also take account of the roll out of delivery methods.
However, some 3 years down the road there is now an opportunity to increase the current Door to Door capacity from 6 to7 items per walk, per week, which will provide the business with the potential to capture other customers that have previously and would otherwise go elsewhere. Royal Mail is now in a position to take bookings for 7 Door to Door items from this month, September 2013 and some delivery offices can reasonably expect to see some walks with 7 items from this week 9th September onwards. Unfortunately Royal mail failed to provide us with sufficient notice of the increase in booking capacity, hence the timing of this LTB.

Although this capability to take increased bookings will make it possible nationally for any walk in any area to receive 7 items per week, the majority of areas within the UK will not see any change to what currently exists. We anticipate that most of the demand will come in the South and East areas of the country. In reality, a Delivery Office that normally receives 6 items per week may occasionally receive 7 items in future. The impact of this growth will be localised and a list of offices due to receive an additional item this week have been listed in the attached file. It is anticipated that most of the offices listed will receive a 7th item 2-3 times over the autumn period. Where units are in receipt of 7th items, please ensure that all Health & Safety and space standards are maintained.
COMMUNICATION WORKERS UNION

URGENT INFORMATION FOR MEMBERS

As usual the Contract Status/Manager system will be able to notify units in advance of the number of contracts booked per walk per week, so CWU delivery representatives will be able to identify when additional items are due. This information should be used and discussed at the Weekly Resourcing Meetings to provide sufficient time and reliably resource hours against workload.
We are currently in dialogue with Royal Mail at National Level to make sure the necessary tool(s) are updated, and we hope to have the Indoor Workload Tool updated as soon as possible to reflect 7 items. In the meantime manual adjustments should be made to reflect the increase in workload and attached to this LTB is guidance that can be used to assist in arriving at a sensible position. Branches will be updated via a further LTB as soon as the IWT has been updated.
Branches and CWU representatives should also note that the self-imposed limit of only 1 item above 80 grams per week will remain in place.
Finally it would be appreciated if all Branches could please ensure that this LTB is circulated to all Delivery offices and CWU Delivery representatives without delay.

Any enquiries to Bob Gibson's Office, quoting reference 230.03

Email address: hnutley@cwu.org

Yours sincerely


Bob Gibson

CWU Assistant Secretary

[fishtank]

CWU Guidance on 7 Items
There will be instances where some OFFICES will start to receive 7 items of D2D from 9th September 2013.
Currently the IWT only gives indoor workload for up to six items. The following is a guide for representatives on how to resource the extra workload in those offices that receive 7 contracts
This should be used within your weekly resource meeting when discussing the outputs of the Traffic Forecasting Tool process.
Initial study work has been undertaken to review D2D values and accommodate a 7th item; however, this will need to be incorporated into a new version of IWT which is currently under review.
Although further study work has to be undertaken to look at the effect of 3-4 A4 size items being part of the mix of 7 items, the current study work is robust enough for representatives to use and to assist in determining the extra workload until a new version of IWT is available;
See the revised table and examples below that includes the value for the 7th item. Please note these values are based on 100BSI and should be adjusted to take account of your agreed performance level.

d2d1.jpg

A delivery with 500DPs and 6 contracts – would receive the following workload – 15.15 minutes per day (500 x 6 x 0.0303) x 1/6th
800DPs and 6 contracts -                  - 24.24 minutes per day 
A delivery with 500DPs and 7 contracts – would receive the following workload – 17.15 minutes per day (500 x 7 x 0.0294) x 1/6th
800DPs and 7 contracts                         - 27.44 minutes per day

See chart below;

d2d2.jpg

As stated above it is important that representatives deal with this issue as part of their weekly resource meeting where they can determine if the next weeks traffic will be above or below model week, then decide with their DOM if it is appropriate to use the extra workload towards absorption opportunities when below, or factor in extra time when at or above the model week as appropriate for their office.
To convert to your units performance take the time i.e. 500 DPs with 7 contracts = 17.15 mins. Divide 17.15 by your performance e.g. 75 and then multiply by 100. 17.15/75x100= 22.86 mins

[dvbuk55]

Is Bob actually aware we're in dispute with RM at the moment or is he out of the loop Resource meeting........ah yes those things that are talked about but never really happen.

[celerycelery]

Resource meeting Personally don't give a toss how many d2d's a week we get but anything above 3 for deliveries that have 2 slots for most calls is nigh on impossible to throw them in after the mail is thrown in or even the other way round. Having 7 would be unachievable in these frames. Do these tosspots that come up with this ever actually do a delivery or set foot in a delivery office?

[comeracing]

I would deliver 7 no problem,as long as they were in 1 ENVELOPE.

[celerycelery]

I would deliver 7 no problem,as long as they were in 1 ENVELOPE.

What a great idea, wonder why that hasn't been mentioned before.......oh hang on it was but never happened as promised.

[Lincox]

Wish they would notch it up to 50. Would reduce the outdoor by half. Less stress on the body. More jobs.

[worktotime]

CWU Guidance on 7 Items
There will be instances where some OFFICES will start to receive 7 items of D2D from 9th September 2013.
Currently the IWT only gives indoor workload for up to six items. The following is a guide for representatives on how to resource the extra workload in those offices that receive 7 contracts
This should be used within your weekly resource meeting when discussing the outputs of the Traffic Forecasting Tool process.
Initial study work has been undertaken to review D2D values and accommodate a 7th item; however, this will need to be incorporated into a new version of IWT which is currently under review.
Although further study work has to be undertaken to look at the effect of 3-4 A4 size items being part of the mix of 7 items, the current study work is robust enough for representatives to use and to assist in determining the extra workload until a new version of IWT is available;
See the revised table and examples below that includes the value for the 7th item. Please note these values are based on 100BSI and should be adjusted to take account of your agreed performance level.

d2d1.jpg

are all these socalled figues from the powers about are these all single prep slots , as most of my frame are double slots , so that would be 14 items per slot , so what is the times for that then ? could this be another DEAL OF THE CENTURY FROM THE CWU ?
A delivery with 500DPs and 6 contracts – would receive the following workload – 15.15 minutes per day (500 x 6 x 0.0303) x 1/6th
800DPs and 6 contracts -                  - 24.24 minutes per day 
A delivery with 500DPs and 7 contracts – would receive the following workload – 17.15 minutes per day (500 x 7 x 0.0294) x 1/6th
800DPs and 7 contracts                         - 27.44 minutes per day

See chart below;

d2d2.jpg

As stated above it is important that representatives deal with this issue as part of their weekly resource meeting where they can determine if the next weeks traffic will be above or below model week, then decide with their DOM if it is appropriate to use the extra workload towards absorption opportunities when below, or factor in extra time when at or above the model week as appropriate for their office.
To convert to your units performance take the time i.e. 500 DPs with 7 contracts = 17.15 mins. Divide 17.15 by your performance e.g. 75 and then multiply by 100. 17.15/75x100= 22.86 mins

[celerycelery]

We have people who literally skid on the floor in celebration when they find out they have no d2d's for the following week

[gand]

And what is Royal mail going to do when the customer gets sick of getting 7 d2d and wants them stoped because thats what's going to happen

[DirtyHarry]

This is a piece of bad news for all delivery staff, but the sheer stupidity of both Royal Mail, and its lapdog the CWU, can be turned to the postal worker's advantage.

More indoor work = less time spent pounding the streets. Luvvverrrlllly!!!!!!!!!!!

[chickenwittle]

This is a piece of bad news for all delivery staff, but the sheer stupidity of both Royal Mail, and its lapdog the CWU, can be turned to the postal worker's advantage.

More indoor work = less time spent pounding the streets. Luvvverrrlllly!!!!!!!!!!!

not really,it just means most of the mugs will get in even earlier to prep them now.

[DirtyHarry]

This is a piece of bad news for all delivery staff, but the sheer stupidity of both Royal Mail, and its lapdog the CWU, can be turned to the postal worker's advantage.

More indoor work = less time spent pounding the streets. Luvvverrrlllly!!!!!!!!!!!

not really,it just means most of the mugs will get in even earlier to prep them now.

I'm not bothered what the mugs do, I gave up all hope of their seeing the light, a few years back.
I will, however, use the combined stupidity of the RM/CWU management structure to my advantage, of that, you can be sure.

[farstrider]

more sorting less walking

[edwardo]

Is Bob actually aware we're in dispute with RM at the moment or is he out of the loop Resource meeting........ah yes those things that are talked about but never really happen.

I think their in dreamland more d2ds bullying are they real what are they playing at £3 ,40 a week for what